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Remote Warm Line Counselor Jobs in Decatur, GA (NOW HIRING)

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Remote Warm Line Counselor information

See Decatur, GA salary details

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How much do remote warm line counselor jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for remote warm line counselor in Decatur, GA is $16.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $17.60 per hour, depending on experience, location, and employer.

What is the difference between Remote Warm Line Counselor vs Remote Crisis Hotline Counselor?

AspectRemote Warm Line CounselorRemote Crisis Hotline Counselor
Required CredentialsTypically mental health certification or relevant trainingOften similar, requiring mental health or crisis intervention certification
Work EnvironmentRemote, non-emergency, supportive conversationsRemote, emergency or urgent crisis intervention
Employer & Industry UsageNon-profit organizations, mental health agenciesHotlines, crisis centers, mental health organizations
Search & Comparison IntentSupportive, non-crisis mental health support rolesCrisis intervention, emergency mental health support

Remote Warm Line Counselors provide non-emergency emotional support and mental health assistance, often in a peer or counseling capacity. Remote Crisis Hotline Counselors handle urgent, emergency situations requiring immediate intervention. While both roles require mental health training and are remote, they differ mainly in the urgency and nature of calls handled.

What are some common challenges faced by Remote Warm Line Counselors and how can they be managed?

Remote Warm Line Counselors often encounter challenges such as maintaining clear communication without visual cues, managing confidentiality in a home setting, and handling a high volume of calls during peak times. To address these challenges, it’s important to create a quiet, private workspace, continuously develop active listening skills, and use technology effectively for documentation and support. Regular supervision and team check-ins are also vital for emotional support and professional growth, ensuring counselors remain resilient and effective in their roles.

What is a Remote Warm Line Counselor?

A Remote Warm Line Counselor is a trained professional or peer who offers emotional support and active listening over the phone or online to individuals experiencing stress, loneliness, or mild mental health concerns. Unlike crisis hotlines, warm lines are intended for non-emergency situations, providing a safe, confidential space for callers to talk about their feelings and challenges. These counselors work remotely, often from home, and are skilled in empathetic communication, offering guidance, resources, and referrals as needed. Warm line counselors play a crucial role in early intervention and ongoing mental health support, helping individuals feel heard and less isolated.

What are the key skills and qualifications needed to thrive as a Remote Warm Line Counselor, and why are they important?

To thrive as a Remote Warm Line Counselor, you need a background in mental health or peer support, strong active listening skills, and knowledge of crisis intervention techniques, often supported by relevant certifications or training. Familiarity with telecommunication platforms, secure documentation systems, and crisis hotline software is typically required. Compassion, patience, and strong verbal communication distinguish top performers in this role. These skills and qualities are crucial for providing effective emotional support, ensuring caller safety, and maintaining confidentiality in remote, high-stress situations.
What are the most commonly searched types of Warm Line Counselor jobs in Decatur, GA? The most popular types of Warm Line Counselor jobs in Decatur, GA are:
What are popular job titles related to Remote Warm Line Counselor jobs in Decatur, GA? For Remote Warm Line Counselor jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Warm Line Counselor jobs in Decatur, GA look for? The top searched job categories for Remote Warm Line Counselor jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Warm Line Counselor jobs? Cities near Decatur, GA with the most Remote Warm Line Counselor job openings:

Manager or Senior Manager, SALT Asset Management (remote option)

KPMG

Atlanta, GA • On-site, Remote

$138K - $300K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Job description

At KPMG, you can become an integral part of a dynamic team at one of the world's top tax firms. Enjoy a collaborative, future-forward culture that empowers your success. Work with KPMG's extensive network of specialists & enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions. Join a diverse team helping high-profile clients understand, analyze, and respond to complex business opportunities and challenges. Develop your career through a range of multifaceted engagements, formal training, and informal mentoring. At KPMG, we believe nothing is more important than investing in our culture because it's an investment in our people, our future, and what we stand for as a firm
KPMG is currently seeking a Tax Manager or Senior Manager to join our State and Local Tax (SALT) practice.
Responsibilities:
  • Participate in multi-state alternative investment firms (hedge fund, fund to funds, private equity, real estate) with state and local tax compliance
  • Work as part of a multi-disciplinary team helping to provide subject matter/alternative investment industry knowledge and experience
  • Review information presented on state income tax returns before, during and after preparation
  • Build and manage client relationships, and supervise, mentor, and develop staff

Additional Responsibilities for Senior Manager:
  • Oversee risk and financial performance of engagements including billing, collections, and project budgets
  • Team with other professionals to identify new marketplace opportunities and grow the KPMG tax practice

Qualifications:
  • Minimum five years of recent experience preparing state income tax returns for pass-through and corporate entities, providing technical advice on multi-state tax issues
  • Licensed CPA, EA, JD/LLM or MTX, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list
  • Experience providing services to pass-through entities and a solid knowledge of relevant state tax concepts
  • Ability to foster relationships both internally as well as with clients and desire to perform in a high-energy team environment
  • Exceptional writing, compliance, communication, management and tax research skills

Additional Qualifications for Senior Manager:
  • Minimum eight years of recent experience
  • Experience mentoring and counseling staff level team members

KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work .
Follow this link to obtain salary ranges by city outside of CA:
https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=M309B_2_26 California Salary Range: $138225 - $300035
KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.
KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.