Cengage Group is seeking a Customer Support Representative to assist users of their digital solutions. This primarily remote role involves troubleshooting technical issues, providing live support, and maintaining detailed records of customer interactions. Key qualifications include a high school diploma, proficiency in Microsoft systems, and strong critical thinking skills.
The position offers competitive pay ($17-$18/hr) and benefits such as healthcare and 401K matching, with a focus on a dedicated workspace for effective task execution. #J-18808-Ljbffr