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Remote Voip Technical Support Jobs in Alberta (NOW HIRING)

This remote role is ideally based in the United States or Canada, with overlap with US business ... support collaboration with internal stakeholders and occasional external experts. Candidates ...

Designer

Acheson, AB ยท On-site +1

Remote team members must be self-driven, organized, and able to communicate effectively within a ... Provide technical support to customers, framers, and builders * Review and revise designs based on ...

If you are not located near one of these listed officed a remote working opportunity will be ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...

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Remote Voip Technical Support information

What is a Remote VoIP Technical Support specialist?

A Remote VoIP Technical Support specialist is a professional who provides technical assistance and troubleshooting for Voice over Internet Protocol (VoIP) services and systems. They work remotely to help customers or clients resolve issues related to internet-based phone services, such as call quality problems, connectivity issues, or configuration errors. These specialists typically use chat, email, or phone to diagnose and solve issues, guide users through setups, and ensure the smooth operation of VoIP systems.

What are the key skills and qualifications needed to thrive as a Remote VoIP Technical Support specialist?

To thrive as a Remote VoIP Technical Support specialist, you need a solid understanding of networking fundamentals, VoIP protocols, and troubleshooting, often supported by relevant IT certifications like CompTIA Network+ or Cisco CCNA. Familiarity with ticketing systems, remote desktop tools, and VoIP platforms such as Asterisk or Cisco Unified Communications is typically required. Exceptional problem-solving skills, patience, and strong communication abilities set top performers apart in this role. These competencies ensure efficient issue resolution, high customer satisfaction, and reliable voice communication services.

What are some common challenges faced by Remote VoIP Technical Support specialists, and how can they be managed effectively?

Remote VoIP Technical Support professionals often encounter challenges such as troubleshooting connectivity issues, managing customer expectations, and supporting a wide variety of hardware and software configurations. Effective management involves strong communication skills, a systematic approach to problem-solving, and staying updated with the latest VoIP technologies and security practices. Collaborating closely with network engineers, customer service representatives, and end-users is essential to quickly resolve issues and provide a seamless support experience.

What is the difference between Remote Voip Technical Support vs Remote Network Support?

AspectRemote Voip Technical SupportRemote Network Support
CertificationsCCNA, CCNP, VoIP-specific certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentCustomer support, troubleshooting VoIP systems remotelyNetwork infrastructure, troubleshooting connectivity issues remotely
Industry UsageTelecommunications, VoIP service providersIT, enterprise networks, data centers

Remote Voip Technical Support focuses on troubleshooting and maintaining VoIP systems, while Remote Network Support handles broader network infrastructure issues. Both roles require networking certifications and often work remotely for similar industries, but their technical focus differs.

What are popular job titles related to Remote Voip Technical Support jobs in Alberta?

For Remote Voip Technical Support jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Remote Voip Technical Support jobs in Alberta look for?

The top searched job categories for Remote Voip Technical Support jobs in Alberta are:

What cities in Alberta are hiring for Remote Voip Technical Support jobs?

Cities in Alberta with the most Remote Voip Technical Support job openings:

Infographic showing various Remote Voip Technical Support job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Water Resources Consultant - Senior Level - Mining Focus (Hybrid/Remote)

Barr

Calgary, AB โ€ข On-site, Remote

CA$150K - CA$200K/yr

Full-time

Re-posted 5 days ago


Job description

The role - what you'll do

Barr is seeking a senior water resources consultant with a focus in mine water management to join our team as a mine water practice lead. In this hybrid role, you will work with multidisciplinary project teams providing project and/or task management and technical support primarily for Barr's mining clients as well as clients in markets such as heavy industry and power generation.

The ideal candidate for this position has strong interpersonal, oral, and written communication skills, proven task or project management skills, and a willingness to work cooperatively with project team members in a high-energy environment that encourages self-initiative.

Your impact - key responsibilities

  • Leading technical analyses related to water balance modelling.

  • Hydrologic and hydraulic analyses and engineering studies.

  • Interacting with, coordinating with, and potentially leading or managing multidisciplinary project teams. Mentoring junior staff through project work.

  • Advising clients on mine water management strategies by completing alternatives analyses.

  • Performing business development activities, such as giving conference presentations or writing proposals.

About the opportunity

  • Hybrid: a hybrid work arrangement may be considered for this position. A hybrid work arrangement refers to splitting time worked between a Barr office and a home office. This position is based out of Barr's Calgary office.

  • Remote: a remote work arrangement may be considered for this position. A remote arrangement refers to working primarily from a home office. Remote arrangements will be considered based on candidate qualifications, local regulations, and Barr's needs.

  • Work environment: ability to work in locations that feature rough terrain typical of construction or mining outdoor sites with limited accessibility, moving machinery, and other conditions typical of industrial facilities. Candidates must be able to perform job duties with or without reasonable accommodation.

About you - required core competencies

  • Education: bachelor's degree in math, science, engineering, or a related discipline.

  • Experience: 10+ years of relevant experience.

    • Experience developing water balance models, including spreadsheet-based and advanced simulation tools.

    • Experience with design of surface water impoundments, such as process ponds, water supply dams, and reservoirs.

    • Statistical analysis of hydrological data, including techniques such as cumulative frequency analysis.

    • Experience advising clients on mine water management strategies and alternatives analysis and a track record of building and sustaining client relationships.

    • Developed skills in probabilistic analysis or modelling, uncertainty analyses, and/or Monte Carlo analyses to inform and complete risk assessments.

  • Software: experience working with hydrologic, hydraulic, and water quality methods and modelling tools.

  • Driver's license: possession of a current, valid driver's license and acceptable driving record.

  • Must be legally authorized to work in Canada without the need for sponsorship from Barr Ltd., now or in the future.

Helpful additional experience (not required)

  • More than 10 years of experience working on projects directly related to job responsibilities described above at a consulting engineering firm or mining or industrial worksite.

  • M.Sc. or PhD degree(s) in civil or environmental engineering.

  • Licenses/certifications: P.Eng. registration or eligibility for immediate registration with APEGA.

  • Experience working with software such as GoldSim, HEC-RAS, HEC-HMS, XPSWMM/PCSWMM, HSPF, HydroCAD, MS Excel, or the MIKE Suite of tools.

  • Strong relationships with clients and the ability to develop or foster ongoing relationships and maintain a high level of client service.

  • Experience with mine closure and reclamation planning, such as assessing alternatives and developing a plan, including community involvement.

  • Familiarity with publicly available data sets to support hydrologic analyses such as USGS gage data in the USA, hydrometric stations in Canada, climate data from NWS, Environment Canada, or other gages.

  • Expertise with one or more of the following: data analysis, visualization, and presentation; hydraulic structure (outlet works) analysis and design; risk-informed decision making for alternative development and selection; climate change analysis for mine water management decision making; water recovery and reuse; cost-benefit assessments; due diligence services (e.g., review boards) for water management projects.

Compensation: Anticipated range of $150,000-$200,000 annually. Compensation will vary based on relevant experience, education, skill level, and other compensable factors. Employees in this position may also be eligible for a discretionary cash bonus based on team and individual performance.

#LI-Hybrid #LI-Remote

About us - why choose Barr

At Barr, you'll join a community of engineers, scientists, and professionals who will help you achieve your ambitions and build a meaningful, rewarding career. You'll serve as a trusted advisor to clients who value Barr's tailored solutions and commitment to exceptional service.

As part of our employee-owned firm, you'll contribute to a culture of commitment and camaraderie where staff can thrive as professionals. We value diverse perspectives and experiences and believe an inclusive workplace is critical to our success.

To learn more about Barr's culture and values, visit: https://www.barr.com/Careers/Our-culture