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Remote Voip Technical Support Jobs in Alberta (NOW HIRING)

Gehc

Field Service Representative

Calgary, AB · Remote

Provide technical support outside of normal business hours and be available for on call as required ... Demonstrated excellence in customer communication. #LI-BI1 #LI-Remote Additional Information ...

YO AI Labs

Hardware Expert - Remote

Calgary, AB · Remote

$50 - $100/hr

Global, Fully Remote Schedule: Flexible, ~15 hours/week Role Summary We are seeking skilled ... support an AI training project involving technical drawings and precise 3D modeling. Key ...

YO AI Labs

Hardware Expert - Remote

Edmonton, AB · Remote

$50 - $100/hr

Global, Fully Remote Schedule: Flexible, ~15 hours/week Role Summary We are seeking skilled ... support an AI training project involving technical drawings and precise 3D modeling. Key ...

YO AI Labs

AI Software Engineer - Remote

Edmonton, AB · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Document solutions and provide clear technical feedback. Required Skills * Strong proficiency in ...

YO AI Labs

Machine Learning Engineer - Remote

Calgary, AB · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Document solutions and provide clear technical feedback. Required Skills * Strong proficiency in ...

YO AI Labs

AI Software Engineer - Remote

Calgary, AB · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Document solutions and provide clear technical feedback. Required Skills * Strong proficiency in ...

YO AI Labs

RL Environment Engineer - Remote

Edmonton, AB · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Document solutions and provide clear technical feedback. Required Skills * Strong proficiency in ...

YO AI Labs

Machine Learning Engineer - Remote

Edmonton, AB · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Document solutions and provide clear technical feedback. Required Skills * Strong proficiency in ...

YO AI Labs

RL Environment Engineer - Remote

Calgary, AB · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Document solutions and provide clear technical feedback. Required Skills * Strong proficiency in ...

YO AI Labs

AI/ML Software Engineer - Remote

Calgary, AB · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Document solutions and provide clear technical feedback. Required Skills * Strong proficiency in ...

Wood Plc

Distribution Engineer (remote)

Calgary, AB · On-site +1

If you are not located near one of these listed officed a remote working opportunity will be ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...

YO AI Labs

AI coding agents Expert - Remote

Edmonton, AB · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Document solutions and provide clear technical feedback. Required Skills * Strong proficiency in ...

YO AI Labs

AI/ML Software Engineer - Remote

Edmonton, AB · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Document solutions and provide clear technical feedback. Required Skills * Strong proficiency in ...

YO AI Labs

AI coding agents Expert - Remote

Calgary, AB · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Document solutions and provide clear technical feedback. Required Skills * Strong proficiency in ...

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Showing results 41-60

All JobsVoip Technical Support JobsRemote Voip Technical Support JobsRemote Voip Technical Support Jobs in Alberta

Remote Voip Technical Support information

What is a Remote VoIP Technical Support specialist?

A Remote VoIP Technical Support specialist is a professional who provides technical assistance and troubleshooting for Voice over Internet Protocol (VoIP) services and systems. They work remotely to help customers or clients resolve issues related to internet-based phone services, such as call quality problems, connectivity issues, or configuration errors. These specialists typically use chat, email, or phone to diagnose and solve issues, guide users through setups, and ensure the smooth operation of VoIP systems.

What are the key skills and qualifications needed to thrive as a Remote VoIP Technical Support specialist?

To thrive as a Remote VoIP Technical Support specialist, you need a solid understanding of networking fundamentals, VoIP protocols, and troubleshooting, often supported by relevant IT certifications like CompTIA Network+ or Cisco CCNA. Familiarity with ticketing systems, remote desktop tools, and VoIP platforms such as Asterisk or Cisco Unified Communications is typically required. Exceptional problem-solving skills, patience, and strong communication abilities set top performers apart in this role. These competencies ensure efficient issue resolution, high customer satisfaction, and reliable voice communication services.

What are some common challenges faced by Remote VoIP Technical Support specialists, and how can they be managed effectively?

Remote VoIP Technical Support professionals often encounter challenges such as troubleshooting connectivity issues, managing customer expectations, and supporting a wide variety of hardware and software configurations. Effective management involves strong communication skills, a systematic approach to problem-solving, and staying updated with the latest VoIP technologies and security practices. Collaborating closely with network engineers, customer service representatives, and end-users is essential to quickly resolve issues and provide a seamless support experience.

What is the difference between Remote Voip Technical Support vs Remote Network Support?

AspectRemote Voip Technical SupportRemote Network Support
CertificationsCCNA, CCNP, VoIP-specific certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentCustomer support, troubleshooting VoIP systems remotelyNetwork infrastructure, troubleshooting connectivity issues remotely
Industry UsageTelecommunications, VoIP service providersIT, enterprise networks, data centers

Remote Voip Technical Support focuses on troubleshooting and maintaining VoIP systems, while Remote Network Support handles broader network infrastructure issues. Both roles require networking certifications and often work remotely for similar industries, but their technical focus differs.

What are popular job titles related to Remote Voip Technical Support jobs in Alberta?

For Remote Voip Technical Support jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Remote Voip Technical Support jobs in Alberta look for?

The top searched job categories for Remote Voip Technical Support jobs in Alberta are:

What cities in Alberta are hiring for Remote Voip Technical Support jobs?

Cities in Alberta with the most Remote Voip Technical Support job openings:

Remote Voip Technical Support jobs near you
Infographic showing various Remote Voip Technical Support job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Field Service Representative

Gehc

Calgary, AB • Remote

Full-time

Posted 27 days ago

GE HealthCare rating

8.3

Company rating: 8.3 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

103rd of 499 rated machine equipment manufacturers

Job description

Job Description SummaryGE HealthCare provides transformational medical technologies and solutions that are shaping a new era of patient care.
As the Field Service Representative (FSR), you will be responsible for driving customer satisfaction through service excellence and addressing the daily service repair needs of at least one modality, with potential proficiency in multiple modalities. The FSR acts as the primary GEHC Services representative to the customer, resolving advanced service repair needs of designated equipment and enhancing customer satisfaction through Service Excellence.
Based in Calgary AB, this role will service hospital and medical clinic sites throughout Alberta.Job DescriptionKey Responsibilities:

  • Provide direct technical service on customers equipment install base, including preventative maintenance, remedial service, field modification instruction, installation and calibration to factory and customer specification.

  • Completion of all required documentation to meet government, business, and audit requirements.

  • Provide technical support outside of normal business hours and be available for on call as required.

  • Manage repair parts cycle times to business targets.

  • Maintain customer service logs and internal service records.

  • Maintain daily and timely communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.

  • Maintain tools and test equipment properly and ensuring they are calibrated.

  • Meet Quality Management System and Environment Health and Safety requirements.

  • Utilize the escalation process to resolve customer service delivery issues and conducting root cause analysis that will lead to effective problem solving.

  • Participate in sales opportunities such as contract renewals and assist with promoting and implementing revenue programs.

  • Integrate into the hospital culture and work in conjunction with existing hospital resources to optimize the service delivery process for equipment covered under our Maintenance Service and Strategic Alliance Agreements.

  • Develop an advisory and consultative role with your primary assigned hospitals.

  • Liaise with local Field Customer Team, Area Service Leader, Market Service Director, and Account Manager at technical and business levels to provide efficient service delivery in customer accounts within assigned area

Required Qualifications:

  • Technical Diploma / Degree in Electronics or Biomedical Engineering or equivalent experience or training.

  • Minimum of two years' experience in Diagnostic Imaging Equipment Service.

  • Candidate should have a proven track record of superior customer service skills and the ability to effectively communicate across multiple levels, both internally and externally.

  • Demonstrated customer contact / empathy / service experience

  • Excellent analytical and communication skills (written and verbal) with the ability to communicate complex technical issues in an easy-to-understand manner

  • Technical and troubleshooting skills

  • Exceptional interpersonal skills and organizational skills

  • Boundaryless behavior and able to work with a diverse team across multiple functions

  • Strong ability to execute independent judgment in support of a team

  • An ability to work independently of direct supervision

  • Experience responding effectively to customer concerns

  • Experience interfacing with both internal team members and external customers as part of a solution-based service process

  • Must have a valid Canadian driver's license

  • Mechanical Aptitude and expertise with hand tools etc.

  • Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl

Desired Qualifications:

  • Experience servicing GE Healthcare and Canon/Siemens CT, XR, MR, PET, NM and UL equipment, along with GEHC and OEM-provided modality training.

  • Previous experience in servicing diagnostic imaging equipment, including CT, XR, MR, PET, NM and UL

  • Proven ability to manage difficult customer situations.

  • Demonstrated excellence in customer communication.

#LI-BI1

#LI-Remote

Additional Information

Relocation Assistance Provided: No

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