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Remote Virtual Teller Jobs (NOW HIRING)

Operate and properly handle customer inquiries through an Interactive Teller Machine (ITM ... This is not a remote position. Position is located on-site at our Headquarters building in Omaha ...

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Remote Virtual Teller information

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How much do remote virtual teller jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote virtual teller in the United States is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Remote Virtual Teller vs Remote Customer Service Representative?

AspectRemote Virtual TellerRemote Customer Service Representative
CredentialsBanking or financial certifications often preferredCustomer service or communication certifications optional
Work EnvironmentBanking platform, secure financial systemsCall centers, CRM software
Industry UsageFinancial institutions, banksVarious industries including retail, telecom, finance
Job FocusHandling banking transactions, account inquiriesAddressing customer questions, support issues

Remote Virtual Tellers primarily focus on banking transactions within financial institutions, requiring specific banking knowledge. Remote Customer Service Representatives handle a broader range of customer inquiries across industries. While both roles involve remote communication, the Virtual Teller role is specialized in banking services, whereas Customer Service Representatives serve diverse sectors.

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What are the most commonly searched types of Virtual Teller jobs?

The most popular types of Virtual Teller jobs are:

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Infographic showing various Remote Virtual Teller job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 38% Physical, 2% Hybrid, and 60% Remote job distribution, with an average salary of $36,351 per year, or $17.5 per hour.

Associate, Remote Network (Virtual Teller)

Oriental Bank

Bayamon, PR • Remote

$14 - $18.25/hr

Full-time

Re-posted 23 days ago


Job description

The Associate, Remote Network (Virtual Teller) provides extraordinary, friendly and dynamic service to customers through interactions that transcends a virtual/video face to face interactions. Position works on-site based in Bayamon, PR

MAJOR DUTIES & RESPONSIBILITIES:

  • Serves customer in a professional and exceptional, courteous, efficient manner through prompt handling of all teller functions.

  • Perform regular teller's transactions through electronic/remote interactions in compliance with bank policies and procedures.

  • Answers questions from prospects or customers and maintains excellent customer relations; directs customers to proper employees for answers to more complex problems and inquiries.

  • Works independently and utilizes effective problem solving skills to resolve issues; effectively uses knowledge of operating and security procedures in order to make on-the-spot transactions.

  • Multitasks by working with multiple software programs concurrently to complete a transaction, and communicating with more than one customer concurrently.

  • Identifies cross-selling opportunities, selling new or additional products or services that meet customers' needs, and makes appropriate referrals to other bank areas.

  • Performs end of day balancing according to procedures.

  • Adheres to security, audit, and compliance requirements.

  • May act as a mentor/trainer to new Virtual Tellers.

  • Communicates customer comments, issues and requests to the appropriate branch/department.

  • Clearly communicates the proper use of the Virtual Teller Station, handling customer's objections and anxiety to new technology.

  • Promotes benefits of the technology and ensures a positive experience.

  • Other duties may be assigned.

EDUCATION AND EXPERIENCE:

  • Associate or bachelor's degree in business administration or related field required.

  • One (1) year of customer service, call center or sales experience required.

  • Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.

  • Excellent customer service, interpersonal, problem-solving and documentations skills required both verbal and written.

  • Requires good telephone etiquette, listening and communication skills.

  • Understanding of banking or financial products and services preferred.

  • Detail oriented and able to manage multiple priorities required.

  • Computer proficiency required. Knowledge of MS Office and other business applications preferred.

  • Bilingual, English and Spanish required.

  • Availability to work any day of the week based on the established hours of operations, plus flexibility to work overtime according to business needs is required.

Oriental is an Equal Opportunity Employer (EEO Employer / Affirmative Action for Females / Disabled / Veterans)

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