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Remote Vinsolutions Performance Manager Jobs (NOW HIRING)

Performance Manager / Product SME, Dealer Solutions Account Management SME expert in one of: DMS ... Experience with CRM platforms (Elead, VinSolutions, DealerSocket, etc.). * Background in BDC ...

A Performance Manager (aka Success Manager) will retain revenue, drive customer engagement and ... Host utilization sessions (remote/onsite) to improve the use of the solution, employee satisfaction ...

Position Summary The Manager, Performance Controlling is responsible for budgeting, forecasting, enterprise-level financial reporting, and performance analytics for SGT. This highly visible position ...

As a Manager, Performance Creative, you will help shape creative strategy through data-informed ... We offer: -Remote-first culture -Unlimited PTO -Extended Holiday break (Winter) -Flexible schedules ...

Set clear performance expectations; manage individual and team performance through regular coaching ... Remote, US Type of Employment: Full-time, permanent FLSA Classification (USA Only): Exempt Work ...

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Remote Vinsolutions Performance Manager information

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$40K

$99.5K

$153.5K

How much do remote vinsolutions performance manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for remote vinsolutions performance manager in the United States is $99,528.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $126,000.00 per year, depending on experience, location, and employer.

What does a Remote Vinsolutions Performance Manager do?

As a Remote Vinsolutions Performance Manager, you work closely with dealership staff, including sales managers, internet managers, and marketing teams, to analyze CRM data and develop strategies that improve lead management and sales performance. Regular virtual meetings, data reviews, and performance consultations are integral parts of the role. You’ll provide training, share best practices, and customize recommendations based on each dealership’s unique needs, ensuring ongoing support and measurable results. Strong communication skills and a proactive approach are essential, as building trust and maintaining engagement remotely can be challenging but highly rewarding.

What is the difference between Remote Vinsolutions Performance Manager vs Remote Vinsolutions Service Advisor?

AspectRemote Vinsolutions Performance ManagerRemote Vinsolutions Service Advisor
Primary RoleOversees performance metrics, manages team productivity, and implements process improvementsAssists customers with vehicle service needs, schedules appointments, and communicates service details
Required SkillsData analysis, leadership, performance trackingCustomer service, communication, technical knowledge of vehicles
Work EnvironmentRemote management, team coordinationRemote customer interaction, service scheduling
Industry UsageUsed in automotive dealerships and service centers for performance oversightUsed for customer-facing service roles in automotive industry

The Remote Vinsolutions Performance Manager focuses on monitoring and improving dealership performance metrics remotely, while the Remote Vinsolutions Service Advisor handles customer interactions and service scheduling. Both roles require industry-specific knowledge but differ in their core responsibilities and skill sets.

What is a Remote Vinsolutions Performance Manager?

A Remote Vinsolutions Performance Manager is a professional who works remotely to help automotive dealerships maximize their use of Vinsolutions, a customer relationship management (CRM) platform. Their responsibilities include analyzing dealership data, providing training, and offering strategic recommendations to improve sales and customer retention. They serve as a consultant and support resource, ensuring the dealership gets the most value from the software. This role requires strong communication skills, deep knowledge of dealership operations, and expertise with the Vinsolutions platform.

What skills and qualifications are needed to thrive as a Remote Vinsolutions Performance Manager?

To thrive as a Remote Vinsolutions Performance Manager, you need strong analytical abilities, automotive dealership experience, and a solid understanding of CRM best practices, often supported by a bachelor’s degree or equivalent work experience. Proficiency in VinSolutions CRM software, data reporting tools, and virtual communication platforms is typically required. Excellent communication, problem-solving skills, and the ability to build client relationships set top performers apart in this role. These skills are crucial for effectively guiding dealerships to maximize CRM utilization, improve sales processes, and achieve business goals remotely.
More about Remote Vinsolutions Performance Manager jobs
What cities are hiring for Remote Vinsolutions Performance Manager jobs? Cities with the most Remote Vinsolutions Performance Manager job openings:
What states have the most Remote Vinsolutions Performance Manager jobs? States with the most job openings for Remote Vinsolutions Performance Manager jobs include:
Infographic showing various Remote Vinsolutions Performance Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $99,528 per year, or $47.9 per hour.

Solutions Performance Manager

Solera

Manhattan, NY • On-site, Remote

Full-time

Posted 15 days ago


Job description

Performance Manager / Product SME, Dealer Solutions Account Management
SME expert in one of: DMS, CRM, Service or Marketing
Employment Type: Full-Time
Role Overview
  • The Solutions Performance Manager / Product SME for [Product] is a dealership operations and product expert responsible for ensuring customers achieve maximum value from their [???] inset DMS, CRM, Service, and Marketing.
  • They work side-by-side with Account Managers to:
  • Drive product adoption
  • Deliver performance improvement recommendations
  • Optimize dealership workflows
  • Provide training, insights, and best practices
  • Support renewal and expansion by demonstrating measurable results
  • This role is highly consultative, hands-on, and data-driven, acting as the "product and performance engine" for the territory.

Key Responsibilities
Product Adoption & Utilization Leadership in assigned Platform (DMS/CRM/Service/Marketing)
Ensure customers fully adopt and use their contracted solutions, including:
DMS workflows: Service, Parts, Accounting, Inventory, Variable Ops
CRM workflows: Lead handling, BDC processes, showroom tracking
Service operations: Lane check-in, scheduling, inspections, tech productivity
Marketing solutions: Campaign automation, retention journeys, equity mining, reputation
Conduct usage audits and work with customers to close adoption gaps.
Performance Improvement & Dealership Optimization
  • With Account Manager, analyze dealership performance metrics and translate them into actionable recommendations.
  • Lead on-site or virtual coaching sessions focused on improving:
  • Technician efficiency & labor hours
  • Lead response times, appointment set ratios, and close rates
  • Service retention, upsell capture, and multi-point inspection usage
  • Marketing ROI and customer lifetime value
  • Deliver scalable workflows, playbooks, and best practices tailored to dealership size.

Customer Engagement & Value Demonstration
  • Focus on customer operational performance and adoption.
  • Dealerships visits will be coordinated by the Account Manager, who maintains primary ownership of the customer relationship.
  • Participate in QBRs with Account Managers to present data, performance insights, and product roadmaps.
  • Provide clear ROI storytelling that ties product usage to KPI improvements.
  • Build strong relationships with dealership stakeholders (GMs, Fixed Ops Directors, Service Managers, Sales Managers, BDC Leads, Marketing Managers).

Data Analysis & Reporting
  • Monitor usage dashboards, performance KPIs, and adoption analytics to identify trends and prioritize accounts.
  • Deliver clear, data-backed recommendations and action plans.
  • Maintain documentation of customer progress, including training logs, KPIs, and next steps.

Cross-Functional Collaboration
  • Provide Product and Engineering teams with field insights related to:
  • Feature gaps
  • Integration requests (e.g., DMS, CRM, OEM tools)
  • Workflow challenges
  • Competitive intelligence
  • Work with Support and Professional Services to resolve technical issues impacting adoption.
  • Partner with Marketing to share customer success stories and support case studies.

Territory Support
  • Coordinate with Account Managers to support renewal readiness by driving proactive value realization. Prioritization for Adoption, At Risk Customers, Strategic Accounts.
  • Recommend prioritize on which accounts need on-site vs. virtual engagement.
  • Assist with onboarding workflows for new rooftops added through expansion.

Qualifications
Required
  • 3-7+ years' experience in automotive SaaS, dealership operations, training, or consulting.
  • Strong working knowledge of dealership processes across fixed ops, variable ops, CRM, and marketing.
  • Hands-on experience with one or more automotive technologies (DMS, CRM, service scheduling, marketing platforms).
  • Excellent skills in coaching, training, process improvement, and data analysis.
  • Ability to communicate complex workflows clearly to dealership users and leaders.

Preferred
  • Familiarity with major DMS providers (CDK, Reynolds, Dealertrack, Tekion).
  • Experience with CRM platforms (Elead, VinSolutions, DealerSocket, etc.).
  • Background in BDC operations, service lane management, or dealership marketing.
  • Prior experience in a Product Specialist, Trainer, Consultant, or Fixed Ops role.
  • Proven ability to present insights to executive audiences (GMs, Fixed Ops Directors, Dealer Principals).

Success Metrics
  • Product adoption & utilization levels across DMS, CRM, Service, Marketing Platforms
  • Performance KPI improvements (service hours, CRM conversion, marketing ROI, etc.)
  • Customer satisfaction (NPS/CSAT) and reduction in escalations
  • Impact on renewal readiness through value demonstration
  • Completion of performance engagements and achievement of customer objectives
  • Quality of documentation, reporting, and best practice delivery
  • Competencies
  • Operational Expertise - Deep understanding of automotive workflows.
  • Product Mastery - Expert-level proficiency in assigned solutions.
  • Analytical Mindset - Uses data to diagnose issues and guide coaching.
  • Communication & Coaching - Clear, patient, and persuasive.
  • Customer Empathy - Understands the daily realities of dealership teams.
  • Collaboration - Works seamlessly with Account Managers and cross-functional partners.
  • Execution Discipline - Organized, dependable, and detail-oriented.
  • Travel
  • 60- 75% depending on territory/area size, customer needs, and on-site support requirements.

EQUAL OPPORTUNITY EMPLOYER
The Solera group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.