Solution Engineer
Boston, MA ยท On-site +1
$91K - $105K/yr
... and user experience. You will play a key role in translating business needs into technical ... testers, BI teams, and leadership to ensure solutions meet defined standards Required ...
Boston, MA ยท On-site +1
$91K - $105K/yr
... and user experience. You will play a key role in translating business needs into technical ... testers, BI teams, and leadership to ensure solutions meet defined standards Required ...
Boston, MA ยท On-site +1
$91K - $105K/yr
... and user experience. You will play a key role in translating business needs into technical ... testers, BI teams, and leadership to ensure solutions meet defined standards Required ...
Westwood, MA ยท On-site +1
$91K - $105K/yr
... and user experience. You will play a key role in translating business needs into technical ... testers, BI teams, and leadership to ensure solutions meet defined standards Required ...
Westwood, MA ยท On-site +1
$91K - $105K/yr
... and user experience. You will play a key role in translating business needs into technical ... testers, BI teams, and leadership to ensure solutions meet defined standards Required ...
Boston, MA ยท On-site +1
$91K - $105K/yr
... and user experience. You will play a key role in translating business needs into technical ... testers, BI teams, and leadership to ensure solutions meet defined standards Required ...
Boston, MA ยท On-site +1
$91K - $105K/yr
... and user experience. You will play a key role in translating business needs into technical ... testers, BI teams, and leadership to ensure solutions meet defined standards Required ...
Boston, MA ยท Remote
$100K - $160K/yr
... testing (SIT/UAT), deployment, and post-launch support ... Help document business processes, functional specs, test cases, and user guides as part of ongoing ...
Boston, MA ยท Remote
$100K - $160K/yr
... testing (SIT/UAT), deployment, and post-launch support ... Help document business processes, functional specs, test cases, and user guides as part of ongoing ...
Westwood, MA ยท On-site +1
$91K - $105K/yr
... and user experience. You will play a key role in translating business needs into technical ... testers, BI teams, and leadership to ensure solutions meet defined standards Required ...
Westwood, MA ยท On-site +1
$91K - $105K/yr
... and user experience. You will play a key role in translating business needs into technical ... testers, BI teams, and leadership to ensure solutions meet defined standards Required ...
Boston, MA ยท On-site +1
$70K - $95K/yr
Act as a user liaison, communicating feedback from users regarding patient care systems to the ... Document all aspects of the training plans (scope, definition, testing, delivery and support) and ...
Boston, MA ยท On-site +1
$70K - $95K/yr
Act as a user liaison, communicating feedback from users regarding patient care systems to the ... Document all aspects of the training plans (scope, definition, testing, delivery and support) and ...
Waltham, MA ยท On-site +1
Collaborate with product, UX, and domain experts to deliver customerfocused solutions with ... Site Reliability Engineering (SRE) * Quality engineering / testing strategy * Secure SDLC and ...
Waltham, MA ยท On-site +1
Collaborate with product, UX, and domain experts to deliver customerfocused solutions with ... Site Reliability Engineering (SRE) * Quality engineering / testing strategy * Secure SDLC and ...
Waltham, MA ยท On-site +1
Collaborate with product, UX, and domain experts to deliver customerfocused solutions with ... Site Reliability Engineering (SRE) * Quality engineering / testing strategy * Secure SDLC and ...
Waltham, MA ยท On-site +1
Collaborate with product, UX, and domain experts to deliver customerfocused solutions with ... Site Reliability Engineering (SRE) * Quality engineering / testing strategy * Secure SDLC and ...
Waltham, MA ยท On-site +1
Collaborate with product, UX, and domain experts to deliver customerfocused solutions with ... Site Reliability Engineering (SRE) * Quality engineering / testing strategy * Secure SDLC and ...
Waltham, MA ยท On-site +1
Collaborate with product, UX, and domain experts to deliver customerfocused solutions with ... Site Reliability Engineering (SRE) * Quality engineering / testing strategy * Secure SDLC and ...
North Andover, MA ยท On-site +1
Support release management, testing, deployments, and issue resolution * Monitor platform health ... Troubleshoot user issues, manage support requests, and coordinate with internal teams and external ...
New
North Andover, MA ยท On-site +1
Support release management, testing, deployments, and issue resolution * Monitor platform health ... Troubleshoot user issues, manage support requests, and coordinate with internal teams and external ...
New
Andover, MA ยท On-site +1
Support release management, testing, deployments, and issue resolution * Monitor platform health ... Troubleshoot user issues, manage support requests, and coordinate with internal teams and external ...
Andover, MA ยท On-site +1
Support release management, testing, deployments, and issue resolution * Monitor platform health ... Troubleshoot user issues, manage support requests, and coordinate with internal teams and external ...
Be Seen First
Boston, MA ยท Remote
$65 - $70/hr
... testing, to deliver complex data products. * Work with the Business Intelligence team and operational stakeholders to design and implement both the data presentation layer available to the user ...
Quick apply
Be Seen First
Boston, MA ยท Remote
$65 - $70/hr
... testing, to deliver complex data products. * Work with the Business Intelligence team and operational stakeholders to design and implement both the data presentation layer available to the user ...
Remote Travel: Approximately 15% for R&D events, technical demos, and collaboration sessions ... Validate outputs through testing, data quality checks, evaluation methods, debugging, monitoring ...
Quick apply
Remote Travel: Approximately 15% for R&D events, technical demos, and collaboration sessions ... Validate outputs through testing, data quality checks, evaluation methods, debugging, monitoring ...
Cambridge, MA ยท On-site +1
$140K - $220K/yr
About Our Client Our client has developed a sophisticated learning engine that processes live user ... Contribute to development infrastructure including CI/CD, testing frameworks, and code quality
Quick apply
Cambridge, MA ยท On-site +1
$140K - $220K/yr
About Our Client Our client has developed a sophisticated learning engine that processes live user ... Contribute to development infrastructure including CI/CD, testing frameworks, and code quality
Boston, MA ยท Remote
$82K - $152K/yr
External candidates can work remote, as long as you are within a reasonable driving distance of a ... Lead or contribute to testing activities, including unit testing, integration testing, UAT ...
Boston, MA ยท Remote
$82K - $152K/yr
External candidates can work remote, as long as you are within a reasonable driving distance of a ... Lead or contribute to testing activities, including unit testing, integration testing, UAT ...
Boston, MA ยท Remote
$28 - $35/hr
longterm 3+ year long contract, fully remote. We supply all equipment. We are seeking an IAM ... user entitlements and ensure least-privilege access controls -Support identity lifecycle processes ...
Quick apply
Boston, MA ยท Remote
$28 - $35/hr
longterm 3+ year long contract, fully remote. We supply all equipment. We are seeking an IAM ... user entitlements and ensure least-privilege access controls -Support identity lifecycle processes ...
Boston, MA ยท On-site +1
$147K - $198K/yr
You will work closely with a fully remote team of designers, developers, and stakeholders to add ... You turn conversation starters into user-focused value by engaging stakeholders, identifying ...
Boston, MA ยท On-site +1
$147K - $198K/yr
You will work closely with a fully remote team of designers, developers, and stakeholders to add ... You turn conversation starters into user-focused value by engaging stakeholders, identifying ...
Gloucester, MA ยท Remote
$60.25 - $79.75/hr
Remote Position with occasional travel to the office in Gloucester, MA *Applicants residing within ... Coordinate and support user acceptance testing, system deployment, and post-production ...
Gloucester, MA ยท Remote
$60.25 - $79.75/hr
Remote Position with occasional travel to the office in Gloucester, MA *Applicants residing within ... Coordinate and support user acceptance testing, system deployment, and post-production ...
Boston, MA ยท On-site +1
$38 - $43/hr
This role is fully remote, and most projects are fully virtual events, with remote support ... Drive all event testing, quality control, and post-event review practices * Build processes for ...
Boston, MA ยท On-site +1
$38 - $43/hr
This role is fully remote, and most projects are fully virtual events, with remote support ... Drive all event testing, quality control, and post-event review practices * Build processes for ...
Boston, MA ยท On-site +1
$133K - $175K/yr
We are building AI assistants for end-user customers and internal-user employees - all within a ... Establish and promote software development standards, including code reviews and testing ...
Boston, MA ยท On-site +1
$133K - $175K/yr
We are building AI assistants for end-user customers and internal-user employees - all within a ... Establish and promote software development standards, including code reviews and testing ...
$11.49 - $17.09
1% of jobs
$17.09 - $22.70
6% of jobs
$22.70 - $28.30
4% of jobs
$28.30 - $33.90
7% of jobs
$36.24 is the 25th percentile. Wages below this are outliers.
$33.90 - $39.51
15% of jobs
$39.51 - $45.11
14% of jobs
The median wage is $45.87 / hr.
$45.11 - $50.71
11% of jobs
$56.22 is the 75th percentile. Wages above this are outliers.
$50.71 - $56.31
15% of jobs
$56.31 - $61.92
8% of jobs
$61.92 - $67.52
13% of jobs
$67.52 - $73.12
3% of jobs
$11
$48
$73
To thrive in Remote User Testing, you need strong attention to detail, analytical thinking, and experience with usability testing, often supported by a background in UX/UI, HCI, or related fields. Familiarity with user testing platforms (such as UserTesting or Lookback.io) and screen recording/annotation tools is commonly required, though formal certifications are not always mandatory. Excellent written and verbal communication, time management, and the ability to provide constructive feedback help you stand out in this role. These skills are crucial for accurately evaluating digital products, delivering clear insights, and ensuring a seamless remote work process.
A Remote User Testing job involves evaluating websites, apps, or other digital products by providing feedback on usability, design, and overall user experience. Testers follow specific instructions to complete tasks while sharing their thoughts and observations. Companies use this feedback to improve their products before launching them to a wider audience. No specialized skills are required, but attention to detail and clear communication are essential. Most remote user testing jobs are freelance or part-time, with testers getting paid per completed test.
One of the most common challenges in remote user testing is maintaining clear communication with product teams when you are not physically present. Testers often need to quickly adapt to different products and testing tools, manage time effectively across multiple projects, and avoid misinterpretation of user feedback due to lack of face-to-face interaction. Working remotely also requires a high level of self-motivation and discipline to meet deadlines without in-person supervision. However, these challenges can be mitigated by proactive communication, thorough documentation of findings, and leveraging collaboration platforms to stay connected with teams.

$91K - $105K/yr
Other
Medical, Dental, Vision, Retirement, PTO
Posted 8 days ago
Description
Solutions Engineer - Payroll Systems
In this role at Citizens, you will have the opportunity to explore new challenges, create meaningful solutions, think beyond your immediate scope, and drive measurable impact across the organization.
As a Solution Engineer, you will analyze and support technical systems, with a primary focus on payroll platforms and related integrations, while also contributing across adjacent systems and workflows. You will partner with business stakeholders and technical teams to design, implement, and optimize solutions that improve system performance, data integrity, and user experience.
You will play a key role in translating business needs into technical solutions, supporting system integrations, and ensuring reliable delivery across the data and application ecosystem.
Most importantly, you will be valued for who you are and supported in achieving your personal and professional goals.
Primary Responsibilities
Translate business and process owner requirements into actionable technical solution deliverables
Collaborate with architects and engineers to design scalable end user solutions
Partner with business users to enhance solutions based on evolving requirements
Analyze, profile, and map data, identify issues, and implement remediation solutions
Configure and support systems with custom requirements, improving efficiency and streamlining processes
Develop and maintain technical mapping and sourcing documentation in partnership with upstream data owners
Support end to end solution delivery including design, configuration, validation, and production support
Ensure integration and delivery processes are followed across all implementations
Develop proof of concepts and validate functionality of deployed solutions
Troubleshoot and resolve system, integration, and user issues
Act as a liaison between technical teams and business stakeholders to ensure alignment and clarity
Collaborate with developers, testers, BI teams, and leadership to ensure solutions meet defined standards
Required Qualifications
Bachelor's or Master's degree in Computer Science, Information Systems, or related field
Strong understanding of platform architecture and how system delivery impacts end users
Experience writing complex queries using SQL, SAS, or similar tools
Ability to translate high level business requirements into detailed technical specifications
Experience working across cross functional disciplines including business analysis, data analysis, testing, and architecture
Strong Agile experience, including hands on use of Jira and Confluence
Preferred Qualifications
Experience supporting payroll systems, payroll integrations, or payroll related workflows
Exposure to audit, compliance, or control driven environments
Experience creating and maintaining documentation including SOPs, job aids, and process guides
Familiarity with integrations, data flows, and file transfer methods including APIs and SFTP
Experience supporting HR platforms such as learning, performance, onboarding, benefits, or time off systems
Exposure to release coordination, testing, UAT, or change management processes
Experience supporting distributed or high volume enterprise environments
Hours and Work Schedule
40 hours per week
Monday through Friday
Hybrid schedule, 4 days on site, 1 day remote
Pay Transparency
The salary range for this position is from $91,000-105,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to, the budget, work location, relevant skills, and experience.
We offer competitive pay, comprehensive medical, dental, and vision coverage, retirement benefits, maternity and paternity leave, flexible work arrangements, education reimbursement, wellness programs, and more. Citizens' paid time off policy exceeds the mandatory paid sick or paid time away policies of local and state jurisdictions in the United States. For an overview of our benefits, visit our Careers site - https://jobs.citizensbank.com/benefits.
#LI-Citizens1
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Education:Why Work for UsEmployment Type: 1ST