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Remote User Testing Jobs in Franklin, MA (NOW HIRING)

SMART TECH SKILLS LLC

Alkami SDK Developer

Boston, MA · Remote

Competitive salary Location 100% Remote (U.S.) Experience Level MidSenior Level (3+ years of ... Build WCAG 2.1 AA-compliant accessible UI components * Participate in code reviews, testing, and ...

ClinDCast LLC

Meditech Clinical support

Roslindale, MA · Remote

Troubleshoot user-reported issues and coordinate resolution with Meditech or internal IT teams ... Perform system configuration, testing, and validation during updates, patches, and optimization ...

mabl

Product Designer

Boston, MA · On-site +1

This is your chance to work with a team that values user experience deeply. At mabl, you'll have ... testing is a big plus! Ideally, you're based in the Boston area, but we're open to remote ...

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Remote User Testing information

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$10

$44

$68

How much do remote user testing jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for remote user testing in Franklin, MA is $44.68, according to ZipRecruiter salary data. Most workers in this role earn between $34.28 and $54.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote User Testing position, and why are they important?

To thrive in Remote User Testing, you need strong attention to detail, analytical thinking, and experience with usability testing, often supported by a background in UX/UI, HCI, or related fields. Familiarity with user testing platforms (such as UserTesting or Lookback.io) and screen recording/annotation tools is commonly required, though formal certifications are not always mandatory. Excellent written and verbal communication, time management, and the ability to provide constructive feedback help you stand out in this role. These skills are crucial for accurately evaluating digital products, delivering clear insights, and ensuring a seamless remote work process.

What jobs pay 2000 a day?

Remote user testing jobs typically do not pay $2000 a day; they usually offer lower rates per project or session. High-paying roles that can reach this level include specialized consulting, freelance software development, or executive positions, often requiring advanced skills, certifications, or extensive experience. Such high daily earnings are uncommon in standard user testing roles.

What tester app pays the most?

In remote user testing, platforms like UserTesting and TryMyUI are popular and tend to offer higher pay rates, often around $10 to $60 per test depending on complexity and length. Payment varies based on the platform, test requirements, and the tester's experience, with some apps offering bonuses for high-quality work or frequent testing.

Does UserTesting actually pay?

UserTesting pays individuals who complete usability tests, typically offering between $10 and $60 per test, depending on the complexity and length. Payments are made via PayPal after completing tests and meeting the platform's requirements, making it a legitimate way to earn money through remote user testing.

What is a Remote User Testing job?

A Remote User Testing job involves evaluating websites, apps, or other digital products by providing feedback on usability, design, and overall user experience. Testers follow specific instructions to complete tasks while sharing their thoughts and observations. Companies use this feedback to improve their products before launching them to a wider audience. No specialized skills are required, but attention to detail and clear communication are essential. Most remote user testing jobs are freelance or part-time, with testers getting paid per completed test.

How do I become a user tester?

To become a remote user tester, you typically need to sign up with testing platforms that connect testers with companies, complete profile assessments, and sometimes pass a sample test to demonstrate your device compatibility and basic usability skills. Having good communication skills and familiarity with digital devices can improve your chances of being selected. Most platforms do not require formal certifications, but a reliable internet connection and a willingness to provide detailed feedback are essential.

What are some common challenges faced in remote user testing roles?

One of the most common challenges in remote user testing is maintaining clear communication with product teams when you are not physically present. Testers often need to quickly adapt to different products and testing tools, manage time effectively across multiple projects, and avoid misinterpretation of user feedback due to lack of face-to-face interaction. Working remotely also requires a high level of self-motivation and discipline to meet deadlines without in-person supervision. However, these challenges can be mitigated by proactive communication, thorough documentation of findings, and leveraging collaboration platforms to stay connected with teams.

What job categories do people searching Remote User Testing jobs in Franklin, MA look for? The top searched job categories for Remote User Testing jobs in Franklin, MA are:
What cities near Franklin, MA are hiring for Remote User Testing jobs? Cities near Franklin, MA with the most Remote User Testing job openings:
Remote User Testing jobs near you
Senior Education LMS Specialist

Senior Education LMS Specialist

Institute for Healthcare Improvement

Boston, MA • On-site, Remote

$64K - $103K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted yesterday

Job description

Institute for Healthcare Improvement
Senior Education LMS Specialist
Scheduled Hours
Full Time
Salary Range
$64,417.00- $103,067.00
Location
Remote, USA
About IHI
The Institute for Healthcare Improvement (IHI) is a leading, globally recognized not-for-profit health care improvement organization that has been applying evidence-based quality improvement methods to meet current and future health care challenges for more than 30 years. IHI provides millions of people in health care with methods, tools, and resources to make care better, safer, and more equitable; convenes experts to enable knowledge sharing and peer-learning; and advises health systems and hospitals of all sizes in improving their systems and outcomes at scale. IHI's mission is to innovate and lead transformational improvement in health and health care worldwide.
Position Summary:
Reporting to the Director of Operations in the Education Business line, the Senior Education LMS Specialist will ensure the learning platform used by the IHI Education Department and associated processes are functional and optimized in support of IHI's mission. In collaboration with multiple departments at IHI, the Senior Education LMS Specialist will manage the administration and support of content, users, reporting, and functionality of the LMS system.
Position Responsibilities:
Responsibilities include but are not limited to the following:
  • Configure and maintain LMS for optimal functionality across various instructional formats while ensuring compliance with security and accessibility standards
  • Identify areas for improvement and propose solutions to enhance efficiency and learner experience in line with industry trends
  • Assist with managing the technical aspects of the education system, including user management, access control, and system troubleshooting
  • Maintain data integrity, course functionality, and organization within the education system in line with content policies and best practices
  • Create, update, and facilitate learning opportunities and resources for all education system users in line with their use of the system
  • Collaborate with stakeholders to define reporting requirements and enhance efficiency of generating and consuming data
  • Collaborate with internal and external stakeholders to align education system processes and functionalities with organizational goals
  • Support the Customer Experience team with first-line troubleshooting for customer education system-related issues
  • In partnership with IT, troubleshoot LMS-related issues including user testing, accessibility, and new configurations
  • Develop tools and resources that streamline workflows related to IHI customers and education products, ensuring compatibility with our education systems
  • Other duties as assigned

Position Knowledge, Skills and Abilities:
LMS Knowledge:
  • In partnership with IT, understanding of the specific LMS platform(s) being used, including its architecture, features, and configuration options
  • Familiarity with delivery of online education using an LMS
  • Knowledge of LMS administration tasks such as user management, course creation, enrollment management, and reporting
  • Familiarity with accessibility standards such as WCAG (Web Content Accessibility Guidelines) to ensure the LMS is accessible to users with disabilities.

IT Knowledge:
  • Broad understanding of information technology principles and concepts
  • Strong knowledge of modern industry specifications such as SCORM, xAPI, cmi5 and how they are managed in an LMS environment

Communication and Collaboration:
  • Strong interpersonal and communication skills to effectively collaborate with staff across multiple departments, instructors, and other stakeholders
  • Ability to communicate technical concepts to non-technical individuals in a clear and concise manner
  • Skill in providing user support and training on LMS functionalities to ensure smooth adoption and usage

Problem Solving and Analytical Skills:
  • Aptitude for identifying and analyzing complex technical issues related to the LMS and proposing appropriate solutions
  • Ability to troubleshoot and diagnose problems by systematically identifying root causes
  • Skill in analyzing data and generating reports to track LMS usage, performance, and user engagement

Project Management:
  • Ability to manage LMS-related projects, such as system upgrades, new feature implementation, or integration with other systems
  • Skill in planning, organizing, and prioritizing tasks to meet project deadlines
  • Experience in coordinating and collaborating with cross-functional teams for successful project execution

Continuous Learning and Adaptability:
  • Willingness to stay updated with the latest trends and advancements in LMS technologies and e-learning industry
  • Ability to adapt to changing requirements, emerging technologies, and evolving user needs

IHI Values and Culture:
  • Commitment to IHI Values of courage, love, equity, trust and impact
  • Commitment to equity, anti-racism, and the improvement of societal systems

Position Qualifications :
Required
  • 3-5 years working in a professional environment with 2 years focused on external customer-facing LMS administration
  • Bachelor's degree in relevant field or equivalent work experience
  • Proven track record of successfully managing and administering complex Learning Management Systems
  • Intermediate to advanced proficiency in Microsoft Office suite

Preferred
  • Experience with externally/customer facing LMS Administration
  • Certification in LMS Administration (from any LMS vendor)
  • Technical Experience with Topclass (current LMS)
  • Familiarity with Association Management Systems (IHI currently uses iMIS) and integration with LMS

Physical Attributes:
  • Ability to Sit for Extended Periods: Capability to work at a desk for long durations
  • Manual Dexterity: Proficiency in using a computer, including typing, mouse handling, and other office equipment
  • Visual Acuity: Ability to read and view a computer screen for extended periods
  • Hearing and Speaking: Clear communication over phone and video calls
  • Environment Setup: Access to a quiet, professional home office setup conducive to focused work and virtual meetings
  • Lifting: Occasionally requires lifting up to 25 lbs as needed

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list or comprehensive inventory of all duties, responsibilities, skills, and qualifications required.
At IHI, we are inspired to do our best work and be our best selves by leaning into our values and uniting in our vision to create a future in which everyone has the best care and health possible. We ensure that people feel valued and supported in meaningful ways, as demonstrated in our total rewards package that features competitive compensation, medical, dental and vision coverage, life and disability plans, FSA plans, generous time off including vacation time, wellness and wellbeing time, and other special programs to support employee wellbeing.
IHI is proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex or gender, marital status, national origin or ancestry, disability, veteran status, military service, age, sexual orientation, gender identity, genetic information, crime victim status, political belief, and any other protected class under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation to complete our application, please let us know. Veterans are encouraged to apply.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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