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Internship User Testing Jobs in Boston, MA (NOW HIRING)

Manulife

Summer Intern 2027 - Product Design (UX)

Boston, MA · Hybrid

$40K - $56K/yr

Our Product Designer (UX) Internship is your launchpad to success, offering the support, structure ... Facilitate workshops, brainstorming sessions, and user testing activities. * Contribute to the end ...

New

10Beauty

Consumer Insights Intern

Burlington, MA · On-site

The internship is intended to run 3-6 months* What You'll Do * Design and execute consumer research ... user interview groups and usability sessions. * Plan and coordinate testing logistics for our ...

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How much do internship user testing jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for internship user testing in Boston, MA is $27.61, according to ZipRecruiter salary data. Most workers in this role earn between $22.45 and $31.35 per hour, depending on experience, location, and employer.

What is an internship in user testing?

An Internship in User Testing is a temporary position where interns help evaluate products, websites, or apps by observing and analyzing how users interact with them. The goal is to identify usability issues, gather feedback, and suggest improvements to enhance user experience. Interns may participate in setting up user tests, conducting interviews, collecting data, and reporting findings to product teams. This role provides valuable hands-on experience in UX research and human-centered design for students or recent graduates interested in the technology or design fields.

What types of tasks and responsibilities can I expect during an internship in user testing?

As an intern in User Testing, you can expect to participate in a variety of tasks such as setting up and conducting usability tests, observing user interactions, gathering feedback, and compiling reports on user experience issues. You will often work alongside UX designers, researchers, and product managers to help analyze findings and suggest improvements. This hands-on role is a great opportunity to develop practical skills in user research and gain exposure to agile product development environments. Interns are typically given increasing responsibility as they demonstrate their ability to synthesize user insights and communicate effectively with cross-functional teams.

What are the key skills and qualifications needed to thrive as an internship user testing professional, and why are they important?

To thrive as an Internship User Testing professional, you need a keen attention to detail, understanding of user experience principles, and often coursework or experience in human-computer interaction or related fields. Familiarity with usability testing tools like UserTesting.com, Lookback, or Hotjar, as well as basic knowledge of survey platforms and analytics, is typically required. Strong communication, analytical thinking, and the ability to give constructive feedback help interns stand out in this role. These skills are critical for accurately evaluating digital products, identifying user pain points, and contributing valuable insights to improve overall usability.

What is the difference between Internship User Testing vs User Experience (UX) Designer?

AspectInternship User TestingUser Experience (UX) Designer
Required CredentialsBasic knowledge of testing tools, some familiarity with design principlesDegree in design, psychology, or related field; strong portfolio
Work EnvironmentAssist in testing sessions, gather user feedback, support design teamsDesigning user interfaces, creating wireframes, conducting user research
Employer & Industry UsageTech companies, startups, research firmsTech, software, app development, digital agencies
Search & Comparison IntentUnderstanding entry-level testing roles, internshipsExploring career in UX design, professional development

Internship User Testing focuses on assisting with testing processes and gathering user feedback, often as an entry-level role. UX Designers create and optimize user interfaces, requiring more advanced skills and experience. Both roles are essential in the product development cycle but differ in scope, responsibilities, and qualifications.

What are the most commonly searched types of User Testing jobs in Boston, MA?

The most popular types of User Testing jobs in Boston, MA are:

Internship User Testing jobs near you

Summer Intern 2027 - Product Design (UX)

Manulife

Boston, MA • Hybrid

$40K - $56K/yr

Full-time

Posted 2 days ago

New

Key responsibilities

  • Define, design, and test digital experiences for Manulife Wealth & Asset Management's diverse audiences.

  • Collaborate with Senior Designers and Design Leads to conduct usability reviews, user research, and user testing activities.

  • Create wireframes, prototypes, user flows, and design documentation using Figma.

Job description

At Manulife John Hancock, we believe in investing in the future - starting with you. Our Product Designer (UX) Internship is your launchpad to success, offering the support, structure, and exciting opportunities you need to thrive and make your mark.

Our Product Designer (UX) Internship provides hands-on experience creating intuitive, user-centered digital experiences that serve clients, advisors, and customers across Manulife Wealth & Asset Management. Working alongside Senior Designers and Design Leads, you'll contribute to meaningful projects that shape the future of our digital products, including secure client platforms and mobile experiences. This opportunity is ideal for students who are passionate about user experience design, design thinking, and digital innovation and are eager to build practical skills in research, prototyping, testing, and visual design.

You'll gain exposure to the end-to-end product design process while collaborating with cross-functional teams including Product, Technology, Research, and Design. Through real-world projects and mentorship, you'll develop the skills needed to launch a successful career in UX and product design.

Position Responsibilities:

  • Define, design, and test digital experiences for Manulife Wealth & Asset Management's diverse audiences.

  • Collaborate with Senior Designers and Design Leads to conduct usability reviews, user research, and user testing activities.

  • Create wireframes, prototypes, user flows, and design documentation using Figma.

  • Support the design and delivery of new digital experiences, including enhancements to existing websites, secure platforms, and mobile applications.

  • Partner with designers, product owners, and technology teams to identify user needs and translate them into effective design solutions.

  • Facilitate workshops, brainstorming sessions, and user testing activities.

  • Contribute to the end-to-end design process, including research, ideation, wireframing, prototyping, validation, and visual design.

  • Analyze user feedback and research findings to identify opportunities for continuous improvement.

  • Support multiple projects simultaneously while maintaining a high standard of design quality and attention to detail.

Required Qualifications:

  • Currently enrolled in an undergraduate program in UX Design, Human-Computer Interaction, Graphic Design, Interaction Design, Digital Media, or a related field.

  • Demonstrated interest in user experience design, product design, and digital experiences.

  • Strong communication and collaboration skills, with the ability to clearly articulate design concepts and rationale.

  • Creative problem-solving abilities and a passion for designing user-centered solutions.

  • Strong organizational skills and attention to detail.

  • Ability to manage multiple priorities and work effectively in a fast-paced environment.

  • Experience with design and prototyping tools such as Figma.

  • Ability to work independently while also contributing to a collaborative team environment.

  • Curiosity, adaptability, and eagerness to learn and grow as a designer.

When you join our team:

  • We'll empower you to learn and grow the career you want.

  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

  • As part of our global team, we'll support you in shaping the future you want to see.

  • As part of our co-op program, you will gain early access to Manulife John Hancock's premier early talent program, GRO, tailored to graduating students. This program is designed to launch your career with the support, structure, and opportunities you need to thrive.

Application Instructions:

  • Submit your resume, cover letter, academic transcript, and work term evaluation (if any) in one single PDF file.

  • Please include a link to your portfolio in your resume or cover letter.

Salary range is expected to be between:
$40,950.00 CAD - $56,550.00 CAD

The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. The annual salary will be pro-rated based on the length of the work term.

#LI-Hybrid

The role being advertised is an existing vacancy.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Working Arrangement

Hybrid

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