Remote User Testing Jobs in Illinois (NOW HIRING)

Location: Chicago, Illinois / Remote

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: IT Pt Exprnce & Strat Prtnrshp

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $46.07 - $68.64 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

The Epic Application Lead autonomously develops, builds, and modifies Epic applications; this strategic role, in particular, will serve as our Epic Testing Lead and Epic BCA (Business Continuity Access) Lead. This role plays a key part in identifying and driving process improvement opportunities to enhance system performance and operational efficiency across the organization. 

As a core member of the Epic Clinical Business Process and Environments team, this individual will collaborate closely with colleagues who manage Epic environments and release activities, Epic Best Practice Program submissions, Epic infrastructure, and core Epic applications (EMP and SER) - including clinical systems optimization, strategy, testing, and continuity planning. 

The Epic Applications Lead performs highly complex analysis, design, development, testing, and support services for Epic applications, while leading and monitoring multiple large-scale projects across functional departments. This role ensures high-quality outcomes through effective communication, collaboration, and technical expertise.

The successful candidate exemplifies the Rush mission, vision, and values and consistently acts in accordance with Rush policies and procedures.

Responsibilities:

• Leads and monitors multiple large-scale projects within multiple functional departments.
• Performs highly complex designs, implements, maintains, and provides ongoing optimization and support for Epic clinical applications.
• Performs workflow assessments, capture business needs, and analyze internal systems to determine functional requirements for optimal utilization of Epic applications.
• Works within cross-functional team and with end-users to achieve application integration to meet clinical needs.
• Performs builds, upgrades, and system enhancements as needed.
• Supports applications throughout all phases of implementation.
• Delivers post-implementation training, support, troubleshooting, and maintenance.
• Configures vendor applications and products.
• Maintains system documentation and develops system specifications and procedures.
• Defines and documents user requirements.
• Applies project planning and project management methodologies.
• Coordinates and leads short duration projects; monitoring project process, progress and results.
• Develops test plans, prepares test data and performs system testing.
• Provides on-site user support during implementations.
• Takes on-call for system application support at scheduled times.
• Audits data entered by end users.
• Troubleshoots and tracks issues and problems.
• Applies systems development methodology to solve problems.
• Handles multiple assignments simultaneously.
• Mentors more junior members of the team.
• Other duties as assigned.

Required Job Qualifications:

• Bachelor’s degree.
• 7 years of Epic application experience.
• An Associate degree and nine (9) years of Epic application experience will be accepted in lieu of a Bachelor’s.
• Epic certification(s).
• Demonstrated ability to effectively utilize system tools to meet functionality needs of users including proficiency with information systems technology such as Microsoft Office Products.
• Experienced planning and organizing day-to-day activities, effectively managing more than one task, and meeting established deadlines.
• Experienced in leading projects, providing expert consultative guidance and direction on change initiatives, effectively dedicating time across more than one project, and meeting established deadlines.
• Experience leading meetings between business stakeholders, technical resources, and third parties for business requirements and technical solutions.
• Experienced working with a diverse, multi-disciplinary team, and interacting with all levels of the organization.
• Detail oriented, strong analytical, organizational, and problem solving skills.
• Excellent oral and written communication skills with technical and clinical audiences.
• Ability to troubleshoot, research, and solve technically challenging problems involving integrated systems.

Preferred Job Qualifications:

• Experience working in a hospital or other healthcare organization. 
• Experience managing unit, integrated, and other Epic testing. 
• Experience standing up and leading an Epic BCA program. 
• Experience supporting Epic environments and releases, or participating in Epic Clinical Business Process initiatives.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.