Candler, NC · On-site +1
... dispatch is pending. o Ensure resolution on minor failures or requests begins by the end of the ... Ensure remote resolution if at all possible. Be intimately aware of, and effectively manage his or ...
Candler, NC · On-site +1
... dispatch is pending. o Ensure resolution on minor failures or requests begins by the end of the ... Ensure remote resolution if at all possible. Be intimately aware of, and effectively manage his or ...
... roll ups • Commercial cleaning and facilities management • Security services (guarding ... retention, dispatching and routing systems, and the unit economics that determine which ...
... roll ups • Commercial cleaning and facilities management • Security services (guarding ... retention, dispatching and routing systems, and the unit economics that determine which ...
Wilmington, NC · On-site +1
$39K/yr
Full-Time Remote position Our IT Managed Services Provider (MSP) focuses on being the outsourced ... Answer incoming calls and dispatch support tickets * Setup tickets properly by ensuring contacts ...
Wilmington, NC · On-site +1
$39K/yr
Full-Time Remote position Our IT Managed Services Provider (MSP) focuses on being the outsourced ... Answer incoming calls and dispatch support tickets * Setup tickets properly by ensuring contacts ...
Indianapolis, IN · On-site +1
$61K/yr
... dispatch centers, multiple public facing webpages, traffic/video feeds to all central Indiana TV ... Equipment repairs include supportive equipment such as UPS and PDU. * Position uses but not limited ...
Indianapolis, IN · On-site +1
$61K/yr
... dispatch centers, multiple public facing webpages, traffic/video feeds to all central Indiana TV ... Equipment repairs include supportive equipment such as UPS and PDU. * Position uses but not limited ...
San Francisco, CA · On-site +1
$146K - $220K/yr
We are a team of more than 175 people working in a hybrid-remote environment across North America and Australia , with headquarters in San Francisco. Our customers include government agencies ...
San Francisco, CA · On-site +1
$146K - $220K/yr
We are a team of more than 175 people working in a hybrid-remote environment across North America and Australia , with headquarters in San Francisco. Our customers include government agencies ...
$216K/yr
... dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint ... ups from becoming devastating infernos. About Pano: We are a 175+ person growth-stage hybrid-remote ...
$216K/yr
... dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint ... ups from becoming devastating infernos. About Pano: We are a 175+ person growth-stage hybrid-remote ...
$143K/yr
We are a team of more than 175 people working in a hybrid-remote environment across North America and Australia , with headquarters in San Francisco. Our customers include government agencies ...
$143K/yr
We are a team of more than 175 people working in a hybrid-remote environment across North America and Australia , with headquarters in San Francisco. Our customers include government agencies ...
We are a team of more than 175 people working in a hybrid-remote environment across North America and Australia , with headquarters in San Francisco. Our customers include government agencies ...
We are a team of more than 175 people working in a hybrid-remote environment across North America and Australia , with headquarters in San Francisco. Our customers include government agencies ...
San Francisco, CA · On-site +1
$190K - $230K/yr
... dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint ... ups from becoming devastating infernos. About Pano: We are a 175+ person growth-stage hybrid-remote ...
New
San Francisco, CA · On-site +1
$190K - $230K/yr
... dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint ... ups from becoming devastating infernos. About Pano: We are a 175+ person growth-stage hybrid-remote ...
New
$150K - $170K/yr
... dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint ... ups from becoming devastating infernos. About Pano: We are a 175+ person growth-stage hybrid-remote ...
$150K - $170K/yr
... dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint ... ups from becoming devastating infernos. About Pano: We are a 175+ person growth-stage hybrid-remote ...
$11.30 - $13.35
2% of jobs
$13.35 - $15.41
8% of jobs
$17.07 is the 25th percentile. Wages below this are outliers.
$15.41 - $17.46
18% of jobs
$17.46 - $19.51
21% of jobs
The median wage is $19.58 / hr.
$19.51 - $21.57
16% of jobs
$23.15 is the 75th percentile. Wages above this are outliers.
$21.57 - $23.62
13% of jobs
$23.62 - $25.68
8% of jobs
$25.68 - $27.73
6% of jobs
$27.73 - $29.79
3% of jobs
$29.79 - $31.84
3% of jobs
$31.84 - $33.89
1% of jobs
$11
$22
$33
| Aspect | Remote Ups Dispatcher | Remote FedEx Dispatcher |
|---|---|---|
| Certifications | Logistics, Dispatching certifications often preferred | Logistics, Dispatching certifications often preferred |
| Work Environment | Home-based, logistics and transportation industry | Home-based, logistics and transportation industry |
| Employer Usage | UPS, logistics companies | FedEx, courier and delivery services |
| Search Intent | Remote UPS dispatcher jobs, UPS logistics roles | Remote FedEx dispatcher jobs, FedEx logistics roles |
Both Remote Ups Dispatcher and Remote FedEx Dispatcher roles involve coordinating deliveries, managing routes, and communicating with drivers. The main differences lie in the specific employer, branding, and possibly the software used. Both positions require similar skills and certifications, making them comparable options for logistics professionals seeking remote dispatching roles within the transportation industry.
Managed Services Engineer<\/span>
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We are seeking a Managed Services Engineer<\/span> <\/span>to join a well\-respected MSP. Perks include competitive compensation, excellent benefits (including ESOP), hybrid work environment (after training and initial ramp up), great team, and work\-life balance.<\/span>
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POSITION SUMMARY<\/span><\/b>
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The Managed Services Engineer is responsible for the effective management of all assigned tickets and tasks, and to meet customer and company expectations<\/span>.<\/span><\/b>
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ESSENTIAL FUNCTIONS<\/span><\/b>
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The Managed Services, Service Engineer will:<\/span>
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<\/span><\/span><\/span>Put the customers needs first and at the center of every action the Team Lead and the Team Members take.<\/span>
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<\/span><\/span><\/span>Ensure an excellent Customer Experience.<\/span>
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<\/span><\/span><\/span>Meet or exceed customer contract SLAs, commitments, and expectations.<\/span>
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o <\/span><\/span><\/span>For minor service failures or requests, ensure customer is notified within four business hours after receiving notification that their request has been received and dispatch is pending.<\/span>
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o <\/span><\/span><\/span>Ensure resolution on minor failures or requests begins by the end of the next business day after the request is received. Customer must be notified when resolution actions begin.<\/span>
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o <\/span><\/span><\/span>For major failures or critical needs, ensure customer is contacted by telephone call within one hour (24\/7\/365) after receiving a request or automated alert.<\/span>
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o <\/span><\/span><\/span>Ensure resolution on major failures or requests begins within two hours (24\/7\/365) after the request is received. Customer must be notified when resolution actions begin.<\/span>
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o <\/span><\/span><\/span>If onsite service is required for major failures or critical needs, ensure technician is onsite within four hours (24\/7\/365) after the initial request or alert is received.<\/span>
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<\/span><\/span><\/span>Ensure remote resolution if at all possible.<\/span>
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<\/span><\/span><\/span>Be intimately aware of, and effectively manage his or her own open tickets. Review all open tickets with Team Lead at least first thing each morning during Team Stand\-Ups.<\/span>
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<\/span><\/span><\/span>Continue to expand his or her technical knowledge, skillset, and technical certifications.<\/span>
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Experience<\/span><\/u><\/b>
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<\/span><\/span><\/span>2+ years of field experience in information technology and\/or unified communications is preferred.<\/span>
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<\/span><\/span><\/span>2+ years of experience with network, server, and desktop support.<\/span>
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<\/span><\/span><\/span>Experience\/knowledge of traditional network technologies (such as Fortinet, SonicWall, Cisco), switching technologies, firewalls, etc.<\/span>
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<\/span><\/span><\/span>Experience supporting Windows Server<\/span>
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<\/span><\/span><\/span>A solid background providing, or the desire to provide, excellent Customer Experience (CX) is essential.<\/span>
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Recruiting and staffing services
1 - 10 Employees
Brevard, NC, US
2017
