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Remote Universal Studios Jobs (NOW HIRING)

Customer Care Specialist I

$20.10 - $23.27/hr

Remote Universal Audio is looking for a talented Customer Care Specialist I to join our growing ... Knowledge of recording studio hardware/software signal routing principles, and modern recording ...

New

... studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four ... This position has been designated as fully remote, meaning that the position is expected to ...

Senior Game Specialist

Manhattan, NY · On-site +1

$130K - $155K/yr

... studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four ... Fully Remote: This position has been designated as fully remote, meaning that the position is ...

Disney, Carnival, Voyage, Universal Studios, and All-Inclusive world travel resorts) * Access to general marketing training, branding you, and running your agency. * Daily and weekly tutorials to ...

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How much do remote universal studios jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for remote universal studios in the United States is $22.32, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $22.60 per hour, depending on experience, location, and employer.

Does Universal offer remote positions?

Universal Studios generally offers some remote positions, particularly in roles related to corporate, administrative, and creative support. However, many positions in entertainment production and on-site operations require physical presence. Job seekers should review individual job listings for specific remote work options and requirements.

What is a Remote Universal Studios job?

A Remote Universal Studios job is a position that allows employees to work from home or another location outside of Universal Studios’ physical offices. These roles can vary across departments such as customer service, marketing, creative development, and technical support. Remote employees may collaborate with on-site teams using digital tools and communication platforms. Position availability depends on the company’s needs and specific job requirements.

What are the common challenges faced by employees in remote Universal Studios positions?

One common challenge in remote Universal Studios roles is maintaining a high level of guest engagement and support while working outside of a traditional team environment. Since these roles often require consistent communication with both guests and coworkers via virtual tools, self-motivation and proactive problem-solving are critical. You may also need to quickly adapt to new technologies or updates in Universal Studios' systems. However, the company typically provides training and robust online resources to help remote team members stay connected and succeed. By embracing these resources and staying organized, most employees are able to thrive and enjoy a satisfying work-life balance.

What is the easiest remote job to get hired for?

Remote customer service representative roles are often considered among the easiest to obtain due to high demand and minimal specialized skills required. These positions typically require good communication skills, basic computer proficiency, and a quiet work environment, with many companies offering training programs for new hires.

What are the key skills and qualifications needed to thrive in the Remote Universal Studios position, and why are they important?

To succeed in a Remote Universal Studios role, candidates typically need a background in customer service, entertainment industry knowledge, and proficiency with digital communication tools. Experience with CRM platforms, teleconferencing systems, or Universal Studios’ proprietary software is often required. Strong problem-solving abilities, time management, and the ability to communicate engagingly are valuable soft skills in this position. These skills are essential for delivering an excellent guest experience, managing inquiries effectively, and maintaining productivity in a remote setting.

What jobs pay $2000 a day?

High-paying jobs that can pay around $2000 a day typically include specialized roles such as senior executives, certain consulting positions, or highly skilled professionals like surgeons or legal partners. These roles often require extensive experience, advanced certifications, or unique expertise, and may involve long hours or high levels of responsibility.

How can I make 2000 a week working from home?

To make $2000 a week working from home in a role like a remote Universal Studios position, you typically need to have specialized skills, such as customer service, technical support, or content creation, and often work full-time or take on multiple freelance or contract projects. Building a high income may also involve gaining experience, certifications, or working in high-demand areas that pay higher rates. Consistent effort, strong communication skills, and familiarity with remote work tools are essential for reaching this income level.
More about Remote Universal Studios jobs
What cities are hiring for Remote Universal Studios jobs? Cities with the most Remote Universal Studios job openings:
What are the most commonly searched types of Universal Studios jobs? The most popular types of Universal Studios jobs are:
What states have the most Remote Universal Studios jobs? States with the most job openings for Remote Universal Studios jobs include:
Infographic showing various Remote Universal Studios job openings in the United States as of June 2026, with employment types broken down into 70% Full Time, 18% Part Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $46,429 per year, or $22.3 per hour.
Customer Care Specialist I

$20.10 - $23.27/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago


Job description

Department: Customer Care
Location: Remote
Universal Audio is looking for a talented Customer Care Specialist I to join our growing team. This person will provide pre and post-sale customer care support for UA's product line of connected digital interfaces, guitar products, analog equipment and on-line store. The ideal candidate for this position will have extensive knowledge of guitar products, support and lore. This is done via online request, telephone support and via self-service tools.
Responsibilities
  • Assist all Universal Audio customers and incoming inquiries as required
  • Provide UA product installation support and troubleshooting for Windows and MAC based computers
  • Provide configuration and troubleshooting of Windows and MAC based computer systems and DAWs to customers
  • Generate knowledge base entries, both written and in video tutorial formats
  • Communicate directly with customers either by telephone, chat, online requests, or service requests
  • Respond to customer inquiries, complaints, and service requests within specified department metrics
  • Handle and resolve or appropriately escalate customer complaints to achieve high customer satisfaction interaction scores
  • Obtain and evaluate all relevant information to handle inquiries and complaints
  • Process replacement parts orders
  • Provide customers with presales product and service information
  • Provide support to customers to help resolve potential account issues, including research of online purchases
  • Communicate and coordinate with internal departments as required
  • Provide Return Material Authorizations (RMA) in accordance with warranty standards, internal policies or for approved sales returns
  • Coordinate the handling of RMA, and service requirements through the distribution channel

Qualifications
  • Communication skills - English, verbal and written. In addition, region specific language as required by position.
  • Problem analysis and problem-solving
  • Attention to detail and accuracy
  • Ability to translate support transactions and provide data collection to categorize interactions
  • Adaptable, initiative, tolerant, empathetic, and with a positive approach to customer's needs
  • Experience with use of UAD-2/Apollo hardware products.
  • Experience with UA Software: UA Console and LUNA recording software.
  • Ability to lift 20 pounds
  • Must be able to sit for extended periods
  • Available to work overtime and weekends when required.
  • Have access to high speed internet connection to accommodate working remotely
  • Have an appropriate workspace in your residence, when applicable
  • Have reliable transportation, when applicable

Education / Experience
  • High school diploma, general education degree or equivalent work experience. Formal recording technology education desirable
  • Advanced Knowledge of customer service principles and practices
  • Advanced Knowledge of configuring and troubleshooting Windows and MAC based computers
  • Knowledge of relevant computer applications "DAW" for use with Universal Audio products (i.e. Cubase, Pro Tools, Nuendo, Ableton Live, Logic Pro, etc.)
  • Knowledge of recording studio hardware/software signal routing principles, and modern recording techniques
  • Knowledge of music production, sound design, basic principles of sound
  • Knowledge of guitar rig configuration, signal routing, pedal board set up, and effects

Compensation: California Hourly Rate of Pay is $20.10 - $23.27 per hour
Base salary/hourly rate of pay will be based on the cost of labor for the city/state in which the new hire resides, at the time of hire
UA offers competitive benefits: Profit sharing, Medical/Dental/Vision, 401K Safe Harbor Contribution, Stock Options, Flexible time-off (PTO/Sick Leave/Company Holiday Time-off), etc.
UA Mission: We exist to thrill and inspire music makers everywhere with timeless sound and impeccable craftsmanship, freeing the songs inside and allowing you to sound like the records you love.
UA Vision: In the future, music makers around the world will trust Universal Audio as a friend and creative partner, inspiring them to craft amazing records as naturally as playing their first instrument or singing their favorite song. The best home, project, and professional studios will feature most of the UA equipment from floor to ceiling - ranging from audio interfaces and guitar gear to microphones and software - all of it working together to deliver unrivaled sonics and operational symphony. Our customers will eagerly await each new UA product like a hit record or blockbuster movie, trusting that it may spark them to create the best music of their lives. In doing so, UA will become revered worldwide as the way that music is made.
Universal Audio is an equal employment opportunity employer. Our policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, genetic information, or any other basis protected by applicable law. UA also prohibits harassment of applicants or employees based on these protected categories.