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Remote Trade Support Jobs in Michigan (NOW HIRING)

... and remote troubleshooting customer calls of Energy Home charging equipment to support with ... Associate/Trade degree in related space and or four years of equivalent experience (electrical)

WI Commercial Searcher (Remote)

Wyoming, MI · On-site +1

$23.37 - $31.15/hr

May act as a subject matter expert; can perform all the work that the unit supports; can search ... trade secret information belonging to First American or its customers, administrating or ...

$23.37 - $31.15/hr

May act as a subject matter expert; can perform all the work that the unit supports; can search ... trade secret information belonging to First American or its customers, administrating or ...

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Remote Trade Support information

What is the difference between Remote Trade Support vs Remote Customer Service Representative?

AspectRemote Trade SupportRemote Customer Service Representative
Required CredentialsTrade certifications, industry-specific knowledgeCustomer service skills, basic computer skills
Work EnvironmentTrade industry, logistics, or manufacturing sectorsVarious industries, retail, tech, services
Employer & Industry UsageTrade companies, import/export firmsRetailers, service providers, call centers
Common Search & Comparison IntentTrade support roles, industry-specific supportCustomer support, client service roles

Remote Trade Support focuses on assisting clients and partners with trade-related issues, requiring industry-specific knowledge and certifications. In contrast, Remote Customer Service Representatives handle general customer inquiries across various industries, emphasizing communication skills. While both roles involve remote work and client interaction, their industry focus and required credentials differ significantly.

What are the most commonly searched types of Trade Support jobs in Michigan? The most popular types of Trade Support jobs in Michigan are:
What cities in Michigan are hiring for Remote Trade Support jobs? Cities in Michigan with the most Remote Trade Support job openings:
Client Support Specialist - Greater Detroit, MI Area (REMOTE)

Client Support Specialist - Greater Detroit, MI Area (REMOTE)

Fidelity Investments

Detroit, MI • On-site, Remote

Full-time

Re-posted 15 days ago


Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 266 frontline employees who took The Breakroom Quiz

17th of 148 rated financial services


Job description


To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below:
Novi, Farmington, Ann Arbor, Grand Rapids, Troy, Grand Blanc
As a Client Support Specialist, you will be an integral part of a fast-paced, team oriented environment that is focused on enhancing relationships with our high net worth clients who have assets of $250,000 to $1 million and therefore a complex service and investment need. In this role, you will help us to increase customer loyalty and drive business development opportunities.
The Team
While every Fidelity location has distinctive regional characteristics, each one embodies the core values that have been instrumental in building our proud past. Putting the customer first, respect, integrity, honesty, innovation and improvement as well as competitiveness are values shared across the organization. These simple but powerful values set us apart from our competition.
The Expertise You Have
  • Series 7 required
  • Series 63 or ability to obtain within 90 days
  • 2-3 years of previous financial services experience

The Skills You Bring
  • Broad based knowledge and understanding of general financial planning concepts
  • Proven customer service, client support and problem resolution skills
  • Strong verbal and written communication skills
  • Ability to effectively influence others
  • Robust time management and organizational skills

The Value You Deliver
  • Engage with customers, via inbound calls, responding to their inquires which may include providing product and service level guidance, processing transactions to include options, equities, mutual funds and fixed income trades and other specialized monetary requests

Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Series 07 - FINRA, Series 63 - FINRA
Category:
Customer Service
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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