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Remote Tpv Jobs (NOW HIRING)

AnswerNet

Inbound Call Center Agent

$16/hr

... TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than ... AnswerNet is looking for remote, quality, customer-experience-oriented, enthusiastic team members ...

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Remote Tpv information

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$10

$19

$30

How much do remote tpv jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote tpv in the United States is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.88 per hour, depending on experience, location, and employer.

What is a remote TPV?

Remote TPV jobs involve working as a Third-Party Verifier (TPV) from a remote location, typically from home. TPV agents are responsible for confirming and validating customer information, authorizations, or consent on behalf of a company, often via phone calls. This role helps ensure compliance with legal and industry standards by acting as an independent party in the verification process. Remote TPV positions require good communication skills, attention to detail, and the ability to handle confidential information securely.

How does working as a remote TPV agent differ from traditional call center roles in terms of daily workflow and collaboration?

As a Remote TPV (Third Party Verification) agent, your daily workflow is typically more structured around handling specific verification calls where you confirm customer authorizations for transactions or service changes, rather than general customer service or sales. While you work independently from home, you'll stay closely connected with your team and supervisors through virtual meetings, chat platforms, and regular performance check-ins. Collaboration is key when resolving escalations or clarifying procedures, and many organizations provide comprehensive online training and support for remote agents. This role requires strong self-management skills but offers flexibility and the opportunity to develop communication and compliance expertise that can lead to advancement in quality assurance or supervisory roles.

What are the key skills and qualifications needed to thrive as a remote TPV agent, and why are they important?

To excel as a Remote TPV Agent, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and secure data entry platforms is essential for handling verification calls efficiently. Outstanding listening skills, patience, and professionalism set top performers apart, especially when interacting with diverse customers. These qualities are crucial for ensuring accurate verifications, maintaining compliance, and delivering a positive customer experience in a remote environment.

What is the difference between Remote Tpv vs Remote Tpv?

AspectRemote TpvRemote Tpv
Required CredentialsTypically requires technical certifications or experience in payment processingSame as Remote Tpv
Work EnvironmentRemote, often from home or telecommuting setupSame as Remote Tpv
Industry UsageCommon in payment processing, e-commerce, and financial servicesSame as Remote Tpv
Job ResponsibilitiesHandling transaction verification, fraud prevention, and payment system supportSame as Remote Tpv

Remote Tpv roles are primarily focused on payment verification and transaction support within the financial and e-commerce industries. They require specific technical knowledge and are performed remotely, making them similar in credentials and work environment to other remote payment processing roles.

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Remote Tpv jobs near you
Infographic showing various Remote Tpv job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 6% Part Time, 4% Temporary, and 1% Contract. Highlights an 74% Physical, 5% Hybrid, and 21% Remote job distribution, with an average salary of $39,664 per year, or $19.1 per hour.

Inbound Call Center Agent

Cerida Investment Corp

Minneota, MN • Remote

$16/hr

Full-time

Re-posted 23 days ago

Job description

Inbound Call Center Agent
Hours: Vary Monday – Friday: 12:00 PM – 10:00 PM and Saturday - Sunday: 10:00 AM – 07:00 PM
Salary: $16.00 an hour
Benefits available after 60 Days for Full-Time Employees

About AnswerNet
AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year.

Summary of Position:
AnswerNet is looking for remote, quality, customer-experience-oriented, enthusiastic team members to support a leading provider of low-cost wireless services operating on the nation’s largest and most reliable network. In this role, you will utilize your expert product and company knowledge to deliver a “wow” factor!

Position Overview:
Customer Service Representatives (CSRs) will assist our customers by owning the customer’s journey, handling inquiries and concerns, and seeing them through to resolution. The primary responsibilities include handling inbound and outbound customer calls and providing effective solutions that meet their current and future needs. Additionally, the representative will collaborate with other CSRs and leadership to enhance customer service delivery. CSRs will make and place calls to and from customers using a PC-based softphone with a headset. Our ideal candidates are empathetic, patient, professional, and passionate communicators. Our most effective CSRs are technically savvy, eager to continually learn and improve their skills. A paid training program will equip you with the knowledge necessary to effectively assist customers.

Job Duties / Responsibilities / Essential Functions include, but are not limited to:

• Primary role is to assist customers on inbound/outbound calls, providing accurate and satisfactory answers to customer inquiries.
• De-escalate situations involving dissatisfied customers, offering assistance and support.
• Guide callers through basic troubleshooting, website navigation, and product or service use.
• Review customer accounts and provide updates and information on billing, shipping, warranties, and other account-related matters.
• Collaborate with other CSRs and leadership to improve customer service.
• Become fully trained and maintain a complete understanding of the call handling processes, procedures, and call requirements.
• Document all call activity accurately in systems with complete and thorough notes.
• Attend all training sessions.
• Requirement to diligently log into the UKG system, Contact Center tools, and websites as required.

Required Knowledge /Skills / Abilities / Qualifications:

• Must possess excellent written and verbal communication skills.
• Have a high level of compassion for callers, have the skill to use key phrases to show empathy, and a desire to de-escalate distressed callers.
• Must have strong interpersonal skills to enable smooth conversation flow with customers, using active listening.
• Must learn and maintain knowledge of customer relationship or customer service practices, mistake-free.
• Flexibility in role/job function changes and shifts to meet customer needs and requests.
• Skilled at typing, data capture, and entry using proper grammar and correct spelling.
• Must be able to multitask, manage time properly and effectively, and work independently.
• Must be able to adapt to different situations and individuals.
• Willing and able to work 8-hour shifts using a computer with a keyboard, using two monitors, and a USB-Connected headset with a microphone.
• Must be comfortable handling back-to-back calls in a fast-paced atmosphere.
• Be dedicated to working the schedule provided. Absences are not tolerable.
• Must be acceptable to have calls/screens monitored and/or recorded, and understand that agent activity is closely monitored using call center technology to ensure call quality exceeds the client's needs.
• Must be capable of reading from scripts.
• Pre-Hire Assessments include, but are not limited to, passing a typing, spelling, grammar, listening, and comprehension test.

Experience/Job Requirements:

• At least 1 year of work experience in a call center/customer service environment is required.
• Knowledge of customer service practices and principles.
• Passion for delivering great customer service.
• Solid problem-solving and troubleshooting skills.
• Ability to multitask with attention to detail and accuracy.
• High School Diploma or equivalent is required.
• Applicants must type a minimum of twenty-five (25) words per minute.
• Applicants must have a quiet place to work with no interruptions.
• Applicants must successfully pass a 7-year background/criminal check.
• Applicants must agree to and sign compliance documents.
• Other requirements may vary as determined by management.

Technical Requirements:

• A Windows PC is required, running Windows 10 or 11 (no MacBooks, Chromebooks or virtual machines)
• 8 GB of RAM, minimum DDR4 or DDR5
• Quad-core processor, minimum
• USB wired headset
• Wired internet connection with a minimum internet speed of 80/15
• Cannot use satellite, hotspots, MIFI devices, wireless AC wall plug-in extenders, repeaters, boosters, and/or pods
• Dual monitors

Hours of Operations / Schedules:

• 8:00 AM – 10:00 PM Eastern Prevailing Time, Monday through Friday; Saturdays and Sundays 10:00 AM – 7:00 PM Eastern Prevailing Time
• 40 hours per week are required. Schedules are subject to change based on the client’s needs.
• Paid 15-minute breaks are provided for 4-hour shifts
• 30-minute unpaid lunches

Language:
• English as a primary language

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.