ZipRecruiter

Log In

2

Remote Text Chat Jobs in Texas (NOW HIRING)

Prismfly

Ecommerce Lifecycle Strategist

Dallas, TX · Remote

$120K - $155K/yr

Our culture is remote-first, and we connect daily on Slack and video chat. Being part of a boutique ... Coordinate creation of briefs, copy, art, text/HTML templates, email campaigns, etc * Segment ...

previous pagenext page

Showing results 21-40

All JobsText Chat JobsRemote Text Chat JobsRemote Text Chat Jobs in Texas

Remote Text Chat information

What is a remote text chat?

A Remote Text Chat job involves communicating with customers or clients via online chat platforms to provide support, answer questions, or assist with sales, all while working from a remote location. These roles typically require good written communication skills, a reliable internet connection, and the ability to multitask efficiently. Remote text chat agents may work for customer service departments, technical support teams, or as online moderators. The job usually offers flexible hours and can be performed from home or any location with internet access.

What are the key skills and qualifications needed to thrive as a remote text chat support agent?

To thrive as a Remote Text Chat Support Agent, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and ticketing systems like Zendesk or LiveChat is typically required. Strong problem-solving abilities, patience, and the ability to multitask make someone stand out in this position. These skills ensure efficient, clear support and positive customer experiences in a digital environment.

What are some common challenges faced by remote text chat agents, and how can they be overcome?

Remote text chat agents often encounter challenges such as managing multiple conversations simultaneously, maintaining clear and friendly communication without visual cues, and remaining focused despite home-based distractions. To overcome these, agents can develop strong multitasking skills, use templates or knowledge bases for quick responses, and set up a dedicated workspace to minimize interruptions. Regular team meetings and ongoing training also help agents stay updated and connected with their team, ensuring high-quality customer service.

What is the difference between Remote Text Chat vs Remote Customer Support Representative?

AspectRemote Text ChatRemote Customer Support Representative
Primary RoleEngages with customers via live text chat to resolve inquiriesHandles customer issues through various channels, including chat, phone, and email
Required SkillsExcellent written communication, quick typing, problem-solvingStrong communication skills, product knowledge, multi-channel support
Work EnvironmentPrimarily online, computer-based, remoteRemote or on-site, depending on employer, multi-channel tools
Common CertificationsCustomer service certifications, typing speed testsCustomer service certifications, product-specific training

Remote Text Chat focuses solely on live written communication with customers, often requiring quick typing and problem-solving skills. In contrast, Remote Customer Support Representatives may handle multiple communication channels, including chat, phone, and email, providing a broader support experience. Both roles are remote-friendly and require strong communication skills, but the scope and interaction methods differ.

How do I become a remote text chat agent?

To become a remote text chat agent, you typically need good communication skills, basic computer literacy, and a quiet work environment. Many employers require a high school diploma or equivalent and may ask for prior customer service experience or familiarity with chat platforms. Applying through company websites or job boards and completing any required training or assessments are common steps to start in this role.

What are the most commonly searched types of Text Chat jobs in Texas?

The most popular types of Text Chat jobs in Texas are:

What are popular job titles related to Remote Text Chat jobs in Texas?

For Remote Text Chat jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Text Chat jobs in Texas look for?

The top searched job categories for Remote Text Chat jobs in Texas are:

What cities in Texas are hiring for Remote Text Chat jobs?

Cities in Texas with the most Remote Text Chat job openings:

Remote Text Chat jobs near you
Infographic showing various Remote Text Chat job openings in Texas as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 68% Full Time, 22% Part Time, and 8% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

REMOTE Default Reporting and Analytics Analyst

Plano, TX • Remote

Carrington Holding Company, LLC
Finance and Insurance • 1 - 5K employees
Learn more about Carrington Holding Company, LLCexternal

$65K - $80K/yr

Full-time

Medical, Retirement

Re-posted 5 days ago

Job description

Come join our amazing team and work a remote schedule!

The Default Reporting & Analytics Analyst will be responsible for ensuring the accurate and timely reporting of Carrington Mortgage Servicing portfolios for government programs. Develop reporting and analytics surrounding default reporting. Perform all duties in accordance with the company's policies and procedures, investor guidelines, and all US state and federal laws and regulations, wherein the company operates. The approved Target Pay range for this position is $65,000 to $80,000.

What you'll do:

  • Conduct a root-cause analysis on identified issues, take ownership of the issue from identification to resolution including communicating possible downstream implications.
  • Defining the exceptions and report requirements needed to ensure accurate default reporting.
  • Work closely with default management on identified issues and/or regulatory changes and analyze business processes and recommend improvements to correct data reporting errors.
  • Validate and troubleshoot exception reports and default data from the system of record to ensure any discrepancies are being identified.
  • Perform data analysis to ensure accuracy before delivery to internal and external customers. 
  • Alter existing reports to provide data for ad-hoc business needs.
  • Create and maintain documentation of processes (i.e., job aides, reports, and procedures) and ensure they are up to date and accurate as all times per department policy.
  • Perform other duties and projects as assigned.

What you'll need:

  • High school diploma or equivalent work experience.
  • Three plus (3+) years' experience in multiple functional areas within loan servicing preferably within default. 
  • A minimum of one (1) year of experience with data analysis and auditing large sums of data and identifying discrepancies.

  • A strong working knowledge of loan servicing terminology.

  • A working knowledge of prominent loss mitigation programs and default timelines is plus.

  • A working knowledge of Microsoft SQL programming and scripting a plus

  • An ability to navigate loan servicing systems.

  • Proficient in MS Office with advanced skills in Excel (i.e., including writing/using formulas such as vlookup, hlookup, etc.) and Outlook.

  • Strong analytical and problem-solving skills.

  • Ability to work on multiple projects simultaneously.

  • Ability to work under pressure and meet deadlines. 

  • Ability to make decisions that have moderate impact on the department's credibility, operations, and services.

  • Ability to organize and prioritize their own work schedule on short-term and long-term basis.

  • Ability to effectively communicate with co-workers and management level associates within both internal and external customers.

Our Company:

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com. 

What We Offer:

  • Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
  • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
  • Customized training programs to help you advance your career.
  • Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
  • Educational Reimbursement.
  • Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

Notice to all applicants: Carrington does not do interviews or make offers via text or chat. 

#LI-AE1

Apply