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Remote Text Chat Operator Jobs in Lanham, MD (NOW HIRING)

Nightwing

Senior CNO Developer (Onsite)

Annapolis, MD · On-site +1

$99K - $206K/yr

Place of Performance - MD, FL, SC, TX, Remote Specialized Qualifications: * Proficiency in ... Deep understanding of operating systems internals and kernel-level programming * Expertise in ...

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Remote Text Chat Operator information

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How much do remote text chat operator jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote text chat operator in Lanham, MD is $20.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is a remote text chat operator?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What does a remote text chat operator do?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.

What skills and qualifications are needed to thrive as a remote text chat operator?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

How do you become a remote text chat operator?

To become a remote text chat operator, you typically need good communication skills, a reliable internet connection, and sometimes prior customer service experience. Many employers require applicants to pass a skills test or training program and may prefer familiarity with chat platforms or specific tools. Job opportunities are often found through online job boards or company websites that list remote customer support roles.

What are popular job titles related to Remote Text Chat Operator jobs in Lanham, MD?

For Remote Text Chat Operator jobs in Lanham, MD, the most frequently searched job titles are:

What job categories do people searching Remote Text Chat Operator jobs in Lanham, MD look for?

The top searched job categories for Remote Text Chat Operator jobs in Lanham, MD are:

What cities near Lanham, MD are hiring for Remote Text Chat Operator jobs?

Cities near Lanham, MD with the most Remote Text Chat Operator job openings:

Remote Text Chat Operator jobs near you
Infographic showing various Remote Text Chat Operator job openings in Lanham, MD as of August 2026, with employment types broken down into 71% Full Time, 19% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $42,342 per year, or $20.4 per hour.

Senior CNO Developer (Onsite)

Nightwing

Annapolis, MD • On-site, Remote

$99K - $206K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets.
Position Overview:
The candidate will take a leading role in designing, developing, testing, and maintaining advanced CNO capabilities to fulfill high-priority mission requirements. They will contribute technical expertise, provide mentorship to junior team members, and ensure tools are ready for operational success.
Clearance:
TS/SCI + FSP + CI Poly Preferred
Required Qualifications:
  • Bachelor's Degree and (9) years of experience OR Master's degree with (7) years of experience.
  • Minimum eight (8) years of experience programming in Assembly, C, C++, Java, Perl, and/or Python
  • Minimum seven (7) years of experience developing in one (1) or more of the following: Windows applications using Visual Studio or .NET environments; UNIX applications using make files or comparable build environments
  • Minimum six (6) years of experience with programming CNO tools and techniques
  • Minimum five (5) years of experience managing and supervising teams in support of Government CNO capability development
  • Minimum five (5) years of experience programming CNO tools for the US Government
  • Minimum four (4) years of experience programming techniques to evade host and/or network-based IDS
  • Minimum four (4) years' experience in network sockets programming and application-level protocols
  • Place of Performance - MD, FL, SC, TX, Remote

Specialized Qualifications:
  • Proficiency in programming languages such as Python, C/C++, and/or Assembly, along with scripting languages (e.g., Bash, PowerShell)
  • Deep understanding of operating systems internals and kernel-level programming
  • Expertise in exploitation techniques, including buffer overflows, heap spraying, privilege escalation, and more
  • Knowledge of modern encryption protocols, defense evasion strategies, and network interception
  • Understanding of network protocols and sockets, common CNO techniques, exploitation mitigations such as DEP and ASLR, and modern software engineering concepts
  • Experience with reverse engineering frameworks (e.g., IDA Pro, Ghidra, OllyDbg) and disassemblers/debuggers
  • Experience with project management best practices such as Scrum and Kanban methodologies
  • Experience with version control systems (e.g., Git) along with understanding of basic configuration management principles

What We Offer:
Whether you're just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs.
Previously part of a leading Fortune 100 company and headquartered in Dulles, VA; Nightwing became independent in 2024 but continues to support the nation's most mission impactful initiatives.
When we formed Nightwing, we brought a deep set of credentials and an unfaltering commitment to the mission. For over four decades, our team has been providing some of the world's most technically advanced full-spectrum cyber, data operations, systems integration and intelligence support services to the U.S. government on its most important missions.
At Nightwing, we value collaboration and teamwork. You'll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we'll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients.
Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team.
Nightwing offers medical, vision and dental insurance coverage in addition to a 401k plan, PTO, Holidays and additional insurances.
Salary & Benefits
Text Constant The salary associated with this position ($99,000-$206,000) is commensurate with the selected candidate's qualifications, years of relevant experience, and demonstrated level of expertise. Compensation will be determined based on these factors to ensure alignment with skills, responsibilities, and market standards.
Nightwing offers medical, vision and dental insurance coverage in addition to a 401k plan, PTO, Holidays, and additional insurances.
Nightwing is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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