ZipRecruiter

Log In

2

Remote Text Chat Operator Jobs in Lanham, MD (NOW HIRING)

CGI Inc.

Remote Support Technician, Journeyman

Arlington, VA · On-site +1

$43K - $54K/yr

Provide support via phone, email, chat, or remote desktop software. • User Guidance: Guide users ... Strong knowledge of operating systems (Windows, macOS), networking concepts, and remote support ...

Evolver

Be Seen First

Tier 2 IT Support Specialist

Washington, DC · Remote

$42K - $54K/yr

Support operating system upgrades, patch management, and deployments. * Troubleshoot and support ... Deliver high-quality support via phone, email, chat, and remote-access tools. * Communicate ...

Vylla Home

Real Estate Agent

Arlington, VA · Remote

$85K - $185K/yr

Vylla Home does not do interviews or make offers via text or chat. Vylla is an equal opportunity ... Remote Job Type: Full-time Commission: $85,000.00 - $185,000.00 per year Experience level: * 2 ...

Vylla Home

Real Estate Agent

Arlington, VA · Remote

$85K - $185K/yr

Vylla Home does not do interviews or make offers via text or chat. Vylla is an equal opportunity ... Remote Job Type: Full-time Commission: $85,000.00 - $185,000.00 per year Experience level: * 2 ...

10a Labs

Machine Learning Engineer

Washington, DC · On-site +1

$130K - $200K/yr

Design, train, evaluate, and deploy machine learning models across text, image, audio, and ... Is resourceful, proactive, and comfortable operating in a fast-moving startup environment. * Is ...

TekSynap

System Engineer Cisco PBX (VoSIP)

Arlington, VA · On-site +1

$48K - $125K/yr

Proven experience in operating and maintaining VoIP and VoSIP systems. * Experience with ... Remote * Noise level: Medium * Work schedule: Schedule is day shift Monday - Friday. May be ...

next page

Showing results 1-20

All JobsText Chat Operator JobsRemote Text Chat Operator JobsRemote Text Chat Operator Jobs in Lanham, MD

Remote Text Chat Operator information

See Lanham, MD salary details

$12

$20

$29

How much do remote text chat operator jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote text chat operator in Lanham, MD is $20.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Text Chat Operator position, and why are they important?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

What is a Remote Text Chat Operator job?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What does a typical workday look like for a Remote Text Chat Operator?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.

What are popular job titles related to Remote Text Chat Operator jobs in Lanham, MD? For Remote Text Chat Operator jobs in Lanham, MD, the most frequently searched job titles are:
What job categories do people searching Remote Text Chat Operator jobs in Lanham, MD look for? The top searched job categories for Remote Text Chat Operator jobs in Lanham, MD are:
What cities near Lanham, MD are hiring for Remote Text Chat Operator jobs? Cities near Lanham, MD with the most Remote Text Chat Operator job openings:
Remote Text Chat Operator jobs near you
Infographic showing various Remote Text Chat Operator job openings in Lanham, MD as of July 2026, with employment types broken down into 55% Full Time, 12% Part Time, and 33% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $42,342 per year, or $20.4 per hour.
988 Text and Chat Supervisor (11591)

988 Text and Chat Supervisor (11591)

Baltimore Crisis Response, INC

Baltimore, MD • Remote

$26 - $28/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Job description

988 Text and Chat Supervisor   
Remote
$27.00-$28.50 Hourly  
Part- Time| Shifts: 3:00PM-11:00PM and 11:00PM-7:00AM| Every other weekend

Help Clients Begin Their Path to Recovery.

Provide behavioral health and substance use counseling services that support clients during treatment, including assessment, counseling, and care planning.

About Us

CarePoint Response, Inc. (CPR) is a nonprofit organization providing behavioral health crisis response services in Baltimore, including telephone crisis support, mobile crisis response teams, residential crisis services, and medical detoxification services. Since 1992, CPR has provided behavioral health crisis intervention and substance use treatment services for individuals experiencing mental health or substance use crises in Baltimore.

The Opportunity

The 988 Text and Chat Supervisor oversees a team of crisis counselors who provide immediate, confidential support via text and chat for individuals experiencing emotional distress or suicidal crisis. This leadership role ensures high-quality, trauma-informed services, supervises staff performance, manages risk, and supports operational goals to align with 988 Suicide & Crisis Lifeline standards.

Essential Functions

  • Provide real-time supervision, de-escalation assistance, and clinical guidance to text/chat counselors during shifts.
  • Facilitate regular supervision sessions, case consultations, and performance reviews.
  • Support onboarding, training, and continued development of new and current staff.
  • Monitor text and chats for quality, adherence to protocols, and client safety.
  • Track key performance indicators
  • Ensure accurate documentation and timely completion of required reports.
  • Assist in managing high-risk or complex situations, including imminent risk of harm to self or others.
  • Uphold 988 standards
  • Maintain schedules and ensure adequate staffing coverage for shifts.

Qualifications

Education & Credentials: 

  • Bachelor’s Degree in Counseling, Psychology, or related field (or bachelor’s with equivalent crisis experience)Experience: 
  • 2+ years of experience in crisis intervention or mental health services
  • 1+ year of supervisory or leadership experience.

  • Why Join CarePoint Response

    Make a direct impact in clients’ recovery journey.
    Medical, Dental, and Vision Insurance.
    403(b) Retirement Plan.
    Generous PTO – Vacation, Sick, Personal, and Holidays.
    Tuition Reimbursement & Professional Development Support.
    Be part of an innovative, mission-driven team transforming behavioral health care.

Apply