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Remote Text Chat Operator Jobs in Baltimore, MD (NOW HIRING)

Surety/Bond Insurance Producer

Cockeysville, MD · On-site +1

$42K - $57K/yr

This hybrid role offers the flexibility of both remote and in-office work, focusing on expanding ... The false offers use fake websites, email addresses, group chats and text messages. The Company ...

Network Security Engineer

Annapolis, MD · Remote

$107K - $146K/yr

... comprehensive graphical and text-based design documentation and effectively managing the ... Two (2) days remote at a suitable off-site location selected by the Resource. (1) We reserve the ...

Senior CNO Developer (Onsite)

Annapolis, MD · On-site +1

$99K - $206K/yr

Place of Performance - MD, FL, SC, TX, Remote Specialized Qualifications: * Proficiency in ... Deep understanding of operating systems internals and kernel-level programming * Expertise in ...

Remote Text Chat Operator information

See Baltimore, MD salary details

$12

$20

$29

How much do remote text chat operator jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for remote text chat operator in Baltimore, MD is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $22.69 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Text Chat Operator position, and why are they important?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

What is a Remote Text Chat Operator job?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What does a typical workday look like for a Remote Text Chat Operator?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.

What are the most commonly searched types of Text Chat Operator jobs in Baltimore, MD? The most popular types of Text Chat Operator jobs in Baltimore, MD are:
What are popular job titles related to Remote Text Chat Operator jobs in Baltimore, MD? For Remote Text Chat Operator jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Remote Text Chat Operator jobs in Baltimore, MD look for? The top searched job categories for Remote Text Chat Operator jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Remote Text Chat Operator jobs? Cities near Baltimore, MD with the most Remote Text Chat Operator job openings:
Infographic showing various Remote Text Chat Operator job openings in Baltimore, MD as of July 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $42,037 per year, or $20.2 per hour.
Senior Outpatient Coding Specialist, Remote

Senior Outpatient Coding Specialist, Remote

University of Maryland Medical System

Baltimore, MD • Remote

$28.41 - $40.35/hr

Full-time

Re-posted 23 days ago


Job description

Job Requirements

Senior Outpatient Coder - Remote

Monday - Friday 6AM-6PM ET (40 hours/week)

Surgery

We are seeking a Senior Outpatient Surgery Coder to join our team. This role is responsible for the accurate and timely assignment of CPT, ICD-10-CM, and applicable modifiers for a variety of outpatient surgical procedures, ensuring compliance with official coding guidelines, payer requirements, and organizational policies. The Senior OP Surgery Coder possesses the ability to code complex cases and contributes to quality initiatives, audits, and process improvements. The ideal candidate demonstrates knowledge of surgical anatomy, operative reports, and specialty-specific procedures, along with strong critical-thinking skills, attention to detail, and the ability to work independently while meeting productivity and quality standards. This role plays a key part in supporting revenue integrity, coding accuracy, and collaboration across audit and revenue cycle teams.


Under direct supervision accurately codes hospital Ambulatory Surgery and Observation visit records for the purpose of appropriate reimbursement, research and compliance with federal and state regulations according to established ICD-10 diagnostic coding and CPT-4 procedure coding classification systems.

Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

  • Serves as a clinical coding subject matter expert, and utilizes critical thinking to analyze and evaluate documentation issues with consultation from the medical and clinical staff, and clinical documentation specialists as needed. Identifies and assigns ICD-10 diagnostic codes and CPT-4 procedure codes to outpatient, ambulatory surgery, and observation visits for the purpose of reimbursement, research and compliance with federal and state regulations.
  • Monitors assigned work on a daily basis in order to facilitate the billing process within the established timeframes. Codes and abstracts records within timeframes established for each patient type.
  • Maintains coding quality accuracy rate of 90%.
  • Maintains productivity rate of 95%.
  • Communicates with various departments within the hospitals regarding billing and registration issues. Refers any problems to management timely, providing clear details.
  • Complies with AHIMA standards of ethical coding and coding compliance guidelines.
  • Demonstrates support and compliance with University of Maryland Medical System mission, vision, values statement, goals and objectives and policies. Performs other duties or projects such as coding corrections as assigned by the manager.

Work Experience

Work Experience

  • High School graduate or equivalent. Formal ICD-10-CM, and CPT-4 training required. Associates or Bachelor's degree preferred.
  • 2 - 3 years outpatient coding in a healthcare setting. 2-3 years Outpatient Surgical Coding experience in a health care setting preferred.
  • Certified Coding Specialist (CCS), Certified Professional Coder (CPC), or Certified Outpatient Coder (COC).

All your information will be kept confidential according to EEO guidelines.

Compensation:

  • Pay Range:  $28.41-$40.35
  • Other Compensation (if applicable):

Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at careers@umms.edu.


Employment Type: FULL_TIME