Remote Telephone Surveyor Jobs (NOW HIRING)

About Us:

Ballard Spahr is a nationally recognized law firm with more than 750 lawyers across 19 offices in the United States. A career at Ballard Spahr means joining a team of talented mentors, colleagues, and friends, supported by strong leadership that actively encourages professional growth.

This position will contribute to the overall success of the HR department by working closely with the Business Professional Recruiting team to support daily administrative recruiting tasks. Responsibilities include scheduling interviews, preparing jobspecific recruitment booklets, creating and sending candidate assessments, generating and distributing interview feedback forms, coordinating newhire orientations, and scheduling newhire checkin calls and meetings. This position is fully remote.

Why Join Us?

• Innovative Work Environment: Become part of a forward-thinking firm that enjoys substantial support and visibility from the firm's executive leadership.

• Professional Development: Take advantage of continuous learning opportunities and avenues for career growth.

• Inclusion: Join a Business Resource Group and share cultural, experiential, or job-related interests, experiences, and/or backgrounds.

• Impactful Contributions: Play a pivotal role in developing industry-leading solutions that make a significant difference in legal practice and client service.

Your Role:

As a Recruiting Coordinator within our Recruiting team, you will:

Recruiting Operations

• Utilize Workday Recruiting and other firm applications to support recruiting functions for business professionals.

• Complete tasks assigned in Workday based on direction from Hiring Managers and Recruiters, including:

  • Scheduling telephone, video, and inperson interviews and intake meetings across multiple time zones while balancing calendars for Hiring Managers, Recruiters, and interviewers.

  • Creating and sending computerized assessments through assessment software, communicating results to the Recruiter and Hiring Manager, and uploading results to the candidate's Workday profile.

  • Managing the employee referral process, including sending communications to candidates and referring employees and uploading all correspondence to Workday.

Systems & Tracking

• Update and maintain various systems and spreadsheets, including:

  • Managing the Buddy Survey Log and distributing 30day and 60day Microsoft Forms surveys to designated buddies.

  • Maintaining the scheduling log in SharePoint, which includes updating the recruitment process checklist, newhire orientation meetings, Ballard Buddy volunteers, Buddy surveys, promotions and internal moves, checkins, and exit interviews.

PreEmployment Coordination

• Initiate and monitor background checks, reference checks, and conflicts surveys.

• Partner with the conflicts team and background check vendor to ensure timely completion.

New Hire Support

• Coordinate with supervisors and new employees to schedule newhire checkin calls and meetings.

Communication & Candidate Support

• Communicate daily with the recruiting team and Hiring Managers.

• Respond to candidate inquiries via Workday, telephone, and email.

What We're Looking For:

• Growth Mindset: Self-motivated with a passion for continuous learning and problem-solving.

• Communication: Strong verbal and written communication abilities.

• Detail-Oriented: Keen attention to detail with the ability to manage multiple priorities and deadlines independently.

Required Education, Experience, and Skills:

• 2+ years of experience in recruiting or related discipline. Equivalent combination of education and experience. Previous experience working in a law firm or legal environment is preferred.

• Working knowledge of applicant tracking and onboarding systems as well as firm-wide applications (e.g., Workday Recruiting, iManage/FileSite, NetDocs). Experience with SharePoint for team collaboration is a plus.

• Proficient in Microsoft Office, specifically Outlook, Excel, and Word.

• Regular and predictable attendance is a core requirement of this position and the ability to work beyond the standard scheduled hours, as needed.

The targeted salary range for this position is from $55,000- $65,000, which reflects the Firm's good faith and reasonable estimate of possible compensation at the time of posting. Actual pay will depend on several factors such as the candidate's experience, qualifications, and location.

Ballard Spahr offers an excellent benefits package. A summary of available benefits can be found here in the Careers section of the firm's website.

Ready to Grow with Us?

If you are ready to play a vital role in the Firm's success, we encourage you to apply and be a part of our commitment to excellence.

At Ballard Spahr, we believe that our skills, perspectives, and backgrounds drive innovation and excellence, while our unique culture fosters collaboration and success. Our culture of thriving together forms the cornerstone of how we deliver exceptional service and position our firm for a strong future. We welcome and encourage applicants from all backgrounds to apply.

Ballard Spahr is an equal opportunity employer. We offer equal consideration to all qualified applicants, regardless of race, ethnicity, religion, age, national origin, handicap or disability, citizenship, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity and expression, transgender status, sex stereotyping, genetic information, ancestry, veteran status or any other category protected by applicable law.

The firm is not accepting resumes from search firms for this position.