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Remote Telephone Operator Jobs in Springfield, MO

Customer Representative

Ozark, MO · Remote

$14.25 - $19.50/hr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

Remote Telephone Operator information

See Springfield, MO salary details

$8

$16

$22

How much do remote telephone operator jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for remote telephone operator in Springfield, MO is $16.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $17.69 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Telephone Operator, and why are they important?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are remote telephone operators?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are popular job titles related to Remote Telephone Operator jobs in Springfield, MO? For Remote Telephone Operator jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Springfield, MO look for? The top searched job categories for Remote Telephone Operator jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Remote Telephone Operator jobs? Cities near Springfield, MO with the most Remote Telephone Operator job openings:
Remote Field/Phone Enumerator

Remote Field/Phone Enumerator

National Association of State Departments of Agriculture

Bolivar, MO • Remote

$17.75/hr

Part-time

Posted 21 days ago


Job description

The National Association of State Departments of Agriculture (NASDA) of Arlington, VA is looking to hire a detail-oriented intermittent part-time Field / Phone Enumerator to perform tasks that support our organization. Are you looking for a job with flexible hours? Would you like to work for an agriculture nonprofit that cares about its community and employees? If so, please read on!

This field / phone enumerator position earns a competitive wage of $17.75/hour, plus mileage with opportunities for a promotion based on hours worked and performance ratings. We also offer exceptional perks, including a flexible schedule, the opportunity to work from home, the ability to work in your community, and knowledge about where your food comes from. If this sounds like the right opportunity in agriculture for you, apply today!


ABOUT NASDA

NASDA is a nonpartisan, nonprofit association that represents the elected and appointed commissioners, secretaries, and directors of the departments of agriculture in all fifty states and four U.S. territories. Founded in 1916, our mission is to grow and enhance American agriculture through policies, partnerships, and public engagement.

Since 1972, NASDA has employed enumerators to collect agricultural data on behalf of the United States Department of Agriculture's (USDA) National Agricultural Statistics Service (NASS). In order to achieve our goals, we need employees who are as passionate about agriculture as we are and willing to put in the hard work. To find the right people, we strive to create a positive work environment that our employees can be proud of and want to build their careers with!


A DAY IN THE LIFE OF A FIELD ENUMERATOR

In this Field / Phone Enumerator position, you play a crucial role in serving our agricultural producers by providing reliable, accurate, and objective statistics and information that farmers, ranchers, and rural communities depend on. You actively interview farmers, ranchers, and other agricultural businesses either in person or on the phone. At times, you travel to designated fields in order to perform crop counts. After gathering all your information, you maintain and deliver detailed and legible records of the interviews, crop counts, mileage, expenditures, and your hours worked.

You conduct your enumerator work from a residence with an operable telephone free from any distractions. By maintaining a personal vehicle, you are always ready to travel in order to perform your field enumerator duties. The job brings something new every day, and you enjoy the flexibility and energetic nature of it!


QUALIFICATIONS FOR A FIELD ENUMERATOR

  • Experience multitasking in an energetic, deadline-oriented work environment
  • Ability to positively represent NASDA and the benefits of enumerators in all survey actions
  • Ability to make crop counts in designated fields
  • Ability to maintain a reliable personal vehicle
  • Ability to conduct interviews in person or by telephone with farm operators and other individuals
  • Knowledge about computers or iPads
  • Position is considered remote, but candidates must reside within advertised State.

Do you have excellent verbal and written communication skills? Are you able to demonstrate good time management in a fast-paced environment? Are you self-motivated? Do you enjoy working as part of a team? Are you organized? Can you maintain a positive and friendly attitude? If so, you might just be perfect for this field service position for our agriculture nonprofit!


WORK SCHEDULE

This part-time field service position (or phone) works a flexible schedule that may include some evenings, weekends, and holidays. Weather, seasonal farm responsibilities, and community functions may affect work hours.


READY TO JOIN OUR TEAM?

We understand your time is valuable, so we have a very quick and easy application process. If you feel that you would be right for this Field / Phone Enumerator job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: Bolivar, MO


NASDA does not discriminate in employment practices or programs on the basis of race, color, national origin, sex, religion, disability, political beliefs, or family status.


National Association of State Departments of Agriculture logo

About National Association of State Departments of Agriculture

Sourced by ZipRecruiter

Founded in 1916, the National Association of State Departments of Agriculture (NASDA) is a leader and problem solver on our nation’s most important agricultural issues. Speaking on behalf of a unified voice from all 50 states and four territories, NASDA is a nonpartisan association working to influence policy that is beneficial for all regions, people and environments. On the front lines for the industry we love, NASDA gives a voice to agriculture through policy, partnerships and public engagement. Because agriculture leads the way for a healthy and resilient world, NASDA members are committed to representing the interests of everyone in the food supply chain who work every day to provide life’s necessities at affordable prices and in a healthy, sustainable manner.

Industry

Agriculture

Company size

11 - 50 Employees

Headquarters location

Arlington, VA, US

Year founded

1916