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Telephone Sales Jobs in Springfield, MO (NOW HIRING)

Retail Sales Associate

Springfield, MO

$13.75 - $15.75/hr

Delivers outstanding customer service to walk-in customers and telephone inquiries * Continuously practices good listening skills with customers, UPS Store team members, and leadership * Takes ...

Retail Sales Associate

Springfield, MO · On-site

$13 - $15/hr

Delivers outstanding customer service to walk-in customers and telephone inquiries * Continuously practices good listening skills with customers, UPS Store team members, and leadership * Takes ...

Retail Sales Associate

Springfield, MO · On-site

$13 - $15/hr

Delivers outstanding customer service to walk-in customers and telephone inquiries * Continuously practices good listening skills with customers, UPS Store team members, and leadership * Takes ...

Retail Sales Associate

Springfield, MO · On-site

$13.75 - $15.75/hr

Delivers outstanding customer service to walk-in customers and telephone inquiries * Continuously practices good listening skills with customers, UPS Store team members, and leadership * Takes ...

Retail Sales Associate

Springfield, MO · On-site

$13 - $15/hr

Delivers outstanding customer service to walk-in customers and telephone inquiries * Continuously practices good listening skills with customers, UPS Store team members, and leadership * Takes ...

Be Seen First

Utilize follow up systems to track activity and results * Follow-up on sales leads from various sources including advertising, telephone and website * Identify local marketing opportunities for new ...

Be Seen First

Utilize follow up systems to track activity and results * Follow-up on sales leads from various sources including advertising, telephone and website * Identify local marketing opportunities for new ...

As a Sales Consultant you will manage generating leads and building a sales pipeline through ... Talk and hear, both in person and by telephone * Use hands repetitively to operate standard office ...

Sales Associate

Springfield, MO · On-site

$11.75 - $16/hr

Frequently communicate and exchange information with customers on the telephone and face-to-face in ... Frequently move across the sales floor assisting customers, as well as to and from the stock room ...

Sales Associate

Springfield, MO · On-site

$11.75 - $16/hr

Frequently communicate and exchange information with customers on the telephone and face-to-face in ... Frequently move across the sales floor assisting customers, as well as to and from the stock room ...

Sales Associate

Ozark, MO · On-site

$12.50 - $17/hr

Frequently communicate and exchange information with customers on the telephone and face-to-face in ... Frequently move across the sales floor assisting customers, as well as to and from the stock room ...

Sales Associate

Ozark, MO · On-site

$12.50 - $17/hr

Frequently communicate and exchange information with customers on the telephone and face-to-face in ... Frequently move across the sales floor assisting customers, as well as to and from the stock room ...

Sales Associate

Springfield, MO · On-site

$11.75 - $16/hr

Frequently communicate and exchange information with customers on the telephone and face-to-face in ... Frequently move across the sales floor assisting customers, as well as to and from the stock room ...

Sales Associate

Ozark, MO · On-site

$12.50 - $17/hr

Frequently communicate and exchange information with customers on the telephone and face-to-face in ... Frequently move across the sales floor assisting customers, as well as to and from the stock room ...

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Telephone Sales information

See Springfield, MO salary details

$7

$15

$29

How much do telephone sales jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for telephone sales in Springfield, MO is $15.56, according to ZipRecruiter salary data. Most workers in this role earn between $11.78 and $16.30 per hour, depending on experience, location, and employer.

What is telephone sales?

Telephone sales, often referred to as telemarketing or telesales, involve selling products or services directly to customers over the phone. Professionals in this role contact potential or existing clients to present offerings, answer questions, and persuade them to make a purchase or set up appointments. This job requires strong communication skills, resilience, and the ability to handle rejection while maintaining a positive attitude. Telephone sales can be conducted from call centers or remotely, and may target individuals or businesses.

What are the key skills and qualifications needed to thrive as a telephone sales representative?

To thrive as a Telephone Sales Representative, you need strong communication skills, persuasive abilities, and a basic understanding of sales principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and lead tracking tools is typically required. Outstanding active listening, resilience to rejection, and relationship-building skills help individuals excel in this role. These skills drive higher sales conversion rates, customer satisfaction, and overall team performance in a competitive sales environment.

What are some common challenges faced in a telephone sales role and how can they be effectively managed?

One of the most common challenges in telephone sales is handling rejection and maintaining motivation, as not every call leads to a sale. Additionally, building rapport with customers over the phone—without face-to-face interaction—requires strong communication skills and adaptability. Successful telephone sales professionals often overcome these challenges by staying resilient, using active listening techniques, and regularly reviewing call scripts to improve their approach. Effective time management and setting clear daily goals also help maintain productivity and focus throughout the workday.

What is the difference between Telephone Sales vs Customer Service Representative?

AspectTelephone SalesCustomer Service Representative
Primary RoleSell products or services over the phoneAssist customers with inquiries, issues, and support
Required SkillsPersuasion, communication, sales techniquesProblem-solving, communication, patience
Work EnvironmentSales-focused, target-driven, outbound or inbound callsSupport-focused, inbound calls, customer interaction
Common CertificationsSales training, communication coursesCustomer service certifications, communication skills

While both roles involve phone communication, Telephone Sales primarily focuses on selling products or services, often with sales targets. Customer Service Representatives handle customer inquiries and support, emphasizing problem resolution and customer satisfaction. Both roles require strong communication skills but differ in their main objectives and work environment.

How much do telephone salespeople make?

Telephone salespeople typically earn an average annual salary ranging from $30,000 to $60,000, depending on experience, location, and commission structure. Many roles include base pay plus commissions or bonuses based on sales performance, which can significantly increase total earnings.

What are popular job titles related to Telephone Sales jobs in Springfield, MO?

For Telephone Sales jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Telephone Sales jobs in Springfield, MO look for?

The top searched job categories for Telephone Sales jobs in Springfield, MO are:

Infographic showing various Telephone Sales job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, 1% Temporary, and 1% Contract. Highlights an 76% Physical, 1% Hybrid, and 23% Remote job distribution, with an average salary of $33,007 per year, or $15.9 per hour.

Retail Sales Associate

The UPS Store #1509

Springfield, MO

$13.75 - $15.75/hr

Full-time

Re-posted 28 days ago


Job description

The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES          

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS            

  • High school diploma or GED required
  • Retail/customer service experience
  • Good communication and people skills
  • Able to cross-sell and up-sell products and services
  • Excellent packing skills
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds