ZipRecruiter

Log In

2

Remote Telephone Operator Jobs in Boca Raton, FL

next page

Showing results 1-20

All JobsTelephone Operator JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Boca Raton, FL

Remote Telephone Operator information

See Boca Raton, FL salary details

$8

$16

$23

How much do remote telephone operator jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote telephone operator in Boca Raton, FL is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $18.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Telephone Operator, and why are they important?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are remote telephone operators?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are popular job titles related to Remote Telephone Operator jobs in Boca Raton, FL? For Remote Telephone Operator jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Boca Raton, FL look for? The top searched job categories for Remote Telephone Operator jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Remote Telephone Operator jobs? Cities near Boca Raton, FL with the most Remote Telephone Operator job openings:
Remote Telephone Operator jobs near you
Infographic showing various Remote Telephone Operator job openings in Boca Raton, FL as of July 2026, with employment types broken down into 48% Full Time, 49% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $35,252 per year, or $16.9 per hour.
Customer Service - Work at Home $16/HR (Must live within 45 miles of Charleston WV)

Customer Service - Work at Home $16/HR (Must live within 45 miles of Charleston WV)

Alorica

Plantation, FL • Remote

$16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Alorica rating

5.5

Company rating: 5.5 out of 10

Based on 187 frontline employees who took The Breakroom Quiz

43rd of 72 rated call and contact centers

Job description

Position: Customer Service Representative (must live within 45 Miles of Charleston WV)

Location: Work at Home (Must Live within 45 miles of Charleston WV)

Terms: Full-time

Pay: $13.50/hr


 

Join Team Alorica

At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!

But that's not all...we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.

Job Summary

As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.


 

At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.

Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better...one interaction at a time. And to do that, we need the very best people to join us. 

At Alorica, we're all about putting our team members on a passionate, rewarding career path-and we work hard to craft an insanely great work environment for our colleagues. A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And where doing the right thing-and taking care of one another-is an integral part of who we are.
  • High school diploma or GED
  • Customer service experience is a plus
  • Strong computer navigational skills
  • Familiarity with Microsoft Office applications (Word, Excel)
  • Excellent oral and written communication skills
  • Exceptional listening/comprehension skills
  • Professional and courteous
  • Customer oriented
Work Environment
  • Ongoing usage of phone and computer systems
  • Your Work At Home environment must be in a private residence, located at the address listed on your personnel file.  
  • Alorica will provide the equipment you need to conduct your work which may include a webcam.
  • You will need to provide an Internet/Broadband Internet Connection -   DSL or Cable only. No Satellite, Dial-up or Wireless Internet connections.  
  • Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps. 
Physical Demands
  • Constant sedentary work
Benefits
  • Health, dental, and vision coverage
  • PTO
  • 401K retirement plan 
  • Paid training
  • Employee discounts through client programs
  • Employee assistance program
Next Steps
  1. Place an application
  2. Complete your online assessment
  3. Our team will review your application
  4.  If selected to move forward, our team will follow up directly 

#AloricaUSA #Remote #CustomerServiceJobs

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.

 

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
 
  • Assist customers with issues and concerns they are experiencing during the use of the product and/or service
  • Document call-related information for auditing and reporting purposes
  • Maintain and update customer information as necessary
  • Upsell current customers on new or enhanced services

What Alorica employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply