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Customer Service Representative Jobs in Boca Raton, FL

Total Warranty Services

Customer Service Rep

Boca Raton, FL · On-site

$15.25 - $20.50/hr

Description Claims Customer Service Representatives are responsible for the adjudication of a variety of claims submitted over the phone and online including, but not limited to, Tire & Wheel repairs ...

MAUS & HOFFMAN, INC.

CUSTOMER SERVICE REP

Fort Lauderdale, FL · On-site

$19 - $20/hr

  • Medical

  • Retirement

  • PTO

The CSR serves customers by providing product and service information, assists with complaints, orders, errors, account questions, billing, cancellations and other queries; and resolves product and ...

5th HQ

Customer Service Representative

Hollywood, FL · On-site

$17 - $18/hr

Customer Service Representative Location: Pembroke Park, FL Schedule: Monday - Friday, 8:00 AM - 5:00 PM Pay: $18 per hour We are seeking a dedicated and customer-focused Customer Service ...

Domino's Franchise

Customer Service Rep

West Palm Beach, FL · On-site

$15.50 - $21/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's Pizza

Customer Service Rep

Royal Palm Beach, FL · On-site

$15 - $20.25/hr

We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing ...

Domino's

Customer Service Rep

Royal Palm Beach, FL · On-site

$15 - $20.25/hr

We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Boca Raton, FL

Customer Service Representative information

See Boca Raton, FL salary details

$9

$17

$25

How much do customer service representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer service representative in Boca Raton, FL is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.86 per hour, depending on experience, location, and employer.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

Is remote customer service representative a stressful job?

Remote customer service representatives often experience stress due to handling customer complaints, meeting performance metrics, and managing high call volumes. However, stress levels can vary based on workload, support tools, and individual coping skills, with some finding remote work more flexible and less stressful than in-office roles.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.
More about Customer Service Representative jobs
What are the most commonly searched types of Customer Service Representative jobs in Boca Raton, FL? The most popular types of Customer Service Representative jobs in Boca Raton, FL are:
What are popular job titles related to Customer Service Representative jobs in Boca Raton, FL? For Customer Service Representative jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative jobs in Boca Raton, FL look for? The top searched job categories for Customer Service Representative jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Customer Service Representative jobs? Cities near Boca Raton, FL with the most Customer Service Representative job openings:
Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Boca Raton, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $37,102 per year, or $17.8 per hour.

Customer Service Representative (CSR)

Peachy Keen Air Conditioning, Plumbing and Heating

Deerfield Beach, FL • On-site

$15.50 - $21/hr

Other

PTO

Re-posted 25 days ago

Job description


Peachy Keen Home Services We're growing - and you're invited to lead the way.
Customer Service Representatives needed!
Bring your skills, leadership, and drive - to help us build South Florida's most trusted home service brand.
Be the Voice of Peachy Keen-Where Premium Service Starts with You!
Peachy Keen Air Conditioning, Plumbing and Heating is growing fast, and we're looking for friendly, organized, and solution-driven Customer Service Representatives (CSRs) to join our team. If you love helping people, thrive in a fast-paced environment, and want to be part of a dynamic company that values family, culture and personal growth, we'd love to hear from you.
What You'll Do
* Have industry knowledge of AC and / or Plumbing services.
* Answer inbound and make outbound calls with warmth, clarity, and confidence.
* Service Titan experience preferred to schedule service appointments and dispatch techs with precision.
* Handle customer questions, concerns, and follow-ups with care.
* Use scripts and intake forms to deliver consistent, premium experiences.
* Collaborate and coordinate with dispatch, techs, office staff, and leadership to keep our operations busy and running smoothly.
What We Offer
* Competitive hourly pay
* Paid time off that grows with you
* Branded onboarding, training, and tools to set you up for success
* A team-first culture built on respect, feedback, and fun
* Opportunities to grow into leadership and operations roles
Who You Are
* A strong communicator with a friendly, professional phone presence
* Detail-oriented and comfortable using scheduling software or CRMs
* Calm under pressure and quick to solve problems
* Experienced in customer service or dispatching teams (home services a plus!)
* Ready to grow with a company that's scaling fast!
Where We Work
We serve homes across South Florida-bringing premium care and Peachy Keen charm to every call and doorstep.
Apply today & let's build something great-together.

Apply