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Assistant Customer Service Representative Jobs in Boca Raton, FL

5th HQ

Administrative Assistant/CSR

Pompano Beach, FL

$16 - $18/hr

We are seeking a versatile and dedicated Admin/Customer Service Specialist for our of our clients ... Review invoices and potentially learn to process deposits. * Assist with various tasks as needed ...

U-Haul

Customer Service Representative

Oakland Park, FL · On-site

$15 - $20.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

West Park, FL · On-site

$14.75 - $20.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Adecco US, Inc.

Customer Service Rep

Fort Lauderdale, FL · On-site

$18/hr

This is a great opportunity to further your existing skills as a Customer Service Rep while learning new ones to assist you in your career. The best part is you would be joining a winning culture ...

U-Haul

Customer Service Representative

West Palm Beach, FL · On-site

$15.50 - $21/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Pompano Beach, FL · On-site

$15.50 - $21/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

West Palm Beach, FL · On-site

$15.50 - $21/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Adecco Colombia S.A.

Customer Service Rep

Sunrise, FL · On-site

$18/hr

This is a great opportunity to further your existing skills as a Customer Service Rep while learning new ones to assist you in your career. The best part is you would be joining a winning culture ...

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All JobsCustomer Service Representative JobsAssistant Customer Service Representative JobsAssistant Customer Service Representative Jobs in Boca Raton, FL

Assistant Customer Service Representative information

See Boca Raton, FL salary details

$9

$17

$25

How much do assistant customer service representative jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for assistant customer service representative in Boca Raton, FL is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.86 per hour, depending on experience, location, and employer.

What is the difference between Assistant Customer Service Representative vs Customer Service Representative?

AspectAssistant Customer Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentSupportive, entry-level customer service settingCustomer-facing roles in call centers, retail, or service industries
Employer UsageAssists senior reps, handles basic inquiriesHandles customer inquiries, complaints, and product info
Search IntentCompare entry-level customer support rolesFind customer service job opportunities

The main difference is that an Assistant Customer Service Representative typically supports senior staff and handles basic customer inquiries, while a Customer Service Representative directly interacts with customers to resolve issues and provide information. Both roles require similar credentials and work environments, but the Assistant position often serves as a stepping stone to more advanced customer service roles.

What does an assistant customer service representative do?

An assistant customer service representative supports the customer service team by handling inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and may assist with data entry or basic troubleshooting to ensure customer satisfaction.

What are the most commonly searched types of Customer Service Representative jobs in Boca Raton, FL?

The most popular types of Customer Service Representative jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Assistant Customer Service Representative jobs?

Cities near Boca Raton, FL with the most Assistant Customer Service Representative job openings:

Assistant Customer Service Representative jobs near you
Infographic showing various Assistant Customer Service Representative job openings in Boca Raton, FL as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,102 per year, or $17.8 per hour.

Strategic Lead Customer Service Representative

Tamarac, FL • On-site

Prestige International Insurance Gr Inc
See more jobs at Prestige International Insurance Gr Incexternal

$15.25 - $20.50/hr

Full-time

Re-posted yesterday

Job description

Position Summary:

Prestige Trucking Insurance is seeking a Strategic Lead Customer Service Representative (CSR) / Assistant Customer Service Manager to help lead its insurance servicing function. The Lead Customer Service Representative / Assistant Customer Service Manager works closely with operations, finance, and sales to optimize the service experience for our customers. The ideal candidate will bring a blend of technical expertise, operational leadership, and a proactive mindset. The Strategic Lead Customer Service Representative (CSR) / Assistant Customer Service Manager is a key leadership role within Prestige, responsible for overseeing the Customer Service team, supporting high-volume client accounts, and serving as the primary trainer for all new service hires across Prestige, including US-based and remote team members. This position combines strategic growth, team leadership, client service management, and comprehensive training responsibilities. The ideal candidate is an experienced insurance professional with deep knowledge of trucking and commercial auto insurance, excellent problem-solving skills, and the ability to balance leadership responsibilities with hands-on support. The exact job grading will be commiserate with the candidates experience. The role is preferably on site but can be remote for the right individual.

Essential Duties and Responsibilities:

  • Audit and redefine best practices for service
  • Strategically lead and own the KPIs around service delivery
  • Monitor departmental KPIs including response time, accuracy, and client satisfaction. 
  • Assist in managing the Service Inbox (Service Box) and ensure timely and accurate task completion.  
  • Oversee the COI Department to ensure timely processing and address escalations or special requests. 
  • Support the CAB Reports process, ensuring proper follow-ups and compliance. 
  • Identify and recommend process improvements and workflow enhancements. 
  • Ensure all documentation and client records meet agency, carrier, and regulatory standards.
  • Assist with internal audits, quality assurance reviews, and compliance processes.
  • Provide guidance, coaching, and support to Customer Service Representatives and Account Managers.
  • Serve as a point of contact for team members’ questions, queries, and escalations.
  • Assist in resolving complex or disgruntled client issues professionally and efficiently.
  • Support the Customer Service Manager and Director of Operations in any areas needed, including reporting or administrative projects.
  • Serve as acting manager in the absence of the Customer Service Manager, including conducting departmental meetings, monitoring performance, and maintaining productivity standards.
  • Foster a positive, collaborative, and accountable work culture, leading by example.
  • Ensure compliance with company procedures, regulatory requirements, and service standards.
  • Establish best practices for providing high quality client support.
  • Provide operational and service support for high-volume and large client accounts.

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