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Customer Service Representative Jobs in Boca Raton, FL

U-Haul

Customer Service Representative

West Palm Beach, FL · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Coconut Creek, FL · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Miami Gardens, FL · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Home - TWS

Customer Service Representative

Boca Raton, FL · Remote

$16.50 - $22.25/hr

A claim's department Customer Service Representative is responsible for adjudicating tire claims, pre-paid maintenance claims, reimbursements, and provides information to policy holders and ...

U-Haul

Customer Service Representative

West Palm Beach, FL · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Pompano Beach, FL · On-site

$15 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Hollywood, FL · On-site

$14.75 - $20/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Hollywood, FL · On-site

$14.75 - $20/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Pompano Beach, FL · On-site

$15 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

West Palm Beach, FL · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Circle K

Customer Service Representative

Hollywood, FL

$14.75 - $20/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

U-Haul

Customer Service Representative

Fort Lauderdale, FL · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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Showing results 21-40

All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Boca Raton, FL

Customer Service Representative information

See Boca Raton, FL salary details

$9

$17

$25

How much do customer service representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer service representative in Boca Raton, FL is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.86 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

What are the most commonly searched types of Customer Service Representative jobs in Boca Raton, FL?

The most popular types of Customer Service Representative jobs in Boca Raton, FL are:

What are popular job titles related to Customer Service Representative jobs in Boca Raton, FL?

For Customer Service Representative jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Customer Service Representative jobs in Boca Raton, FL look for?

The top searched job categories for Customer Service Representative jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Customer Service Representative jobs?

Cities near Boca Raton, FL with the most Customer Service Representative job openings:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Boca Raton, FL as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,102 per year, or $17.8 per hour.

Customer Service Representative

Envision Staffing Solutions

Fort Lauderdale, FL • On-site

$15.25 - $20.75/hr

Full-time

Re-posted 14 days ago

Job description

Our client is a $100m Company who is owned by a Fortune 500 Company. They are seeking a Customer Service Representative to join their team. They recently moved into a brand new absolutely beautiful modern office. This client has one of the best company cultures in Broward County!
 
Qualifications
  • Ability to work in a team-oriented atmosphere
  • Ability to handle a fast-paced environment
  • Exceptional customer service skills including ability to handle heavy volume of calls
  • Strong time-management and attention to detail
  • Proficient on computer using Microsoft Suite and ERP systems
  • Strong verbal and written communication skills
 
Responsibilities
  • Customer service representative to work in a dynamic role across multiple functions to ensure a smooth flow in the service department
  • This includes working closely with critical environments, maintenance, and the dispatch team
  • The customer service representative is responsible for accurately maintaining databases, fostering customer relationships, and assisting in verifying the accuracy of invoices
  • This fast paced, hands-on, team-oriented position works closely with dispatch, service managers, sales, accounting, and other departments as needed
  • Serves as primary point of contact for customers, technicians, sales representatives, and service managers to support the service team
  • Foster and maintain business relationships with current and potential customers through excellent customer service
  • Answering multi-line phones and receives all calls in a pleasant manner
  • Coordinate scheduling and dispatch service technicians to customer locations accurately for service calls, maintenances, and critical environments
  • Provides the technician with all pertinent job-related information and documentation so that the technician can perform the work
  • Reviews open work orders and assists with the dispatch board
  • Works to help build cross functional relationships with critical environments and maintenance functions into service, sales, and purchasing
  • Work closely with billing to ensure the invoicing process for customers is correct
  • Confirms technician’s time daily and ensure that all related service tickets and log sheets are attached to the appropriate work order
  • Responsible for communication and status updates with all necessary parties (management, sales, purchasing, customers, dispatchers, etc.)
  • Ensure warranty work is submitted to vendors in the appropriate time frame
  • Develop and deploy new critical environment, maintenance, and dispatch projects with service PMs
  • Responsible for exercising discretion and independent judgment in planning, scheduling, coordinating, controlling, directing activities of all operational resources, and labor hours
  • Meet with purchasing and service manager as needed to ensure all work schedules are going to be met on time
  • Provide exceptional customer service skills including the ability to handle a heavy volume of calls while maintaining a positive and upbeat demeanor
  • Maintain professional demeanor when working both customers and co-workers
  • Performs other related duties as required
Envision Staffing Solutions logo

About Envision Staffing Solutions

Sourced by ZipRecruiter

enVision was built out of passion by people who share the entrepreneurial spirit and strive to create a WOW! experience for both our clients and candidates. enVision is a business created out of experience generated from the short falls of the large corporate staffing cultures. We wanted the recruiting experience to be more focused on individual service than on a generic process. Our approach is not to only focus on skill sets but to understand the culture of the departments we are recruiting into, and find people that compliment them. Our business model helps us to adapt easier to our clients needs and their requirements. We are also focused on taking a more active approach to community involvement and involved with several charities.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Sunrise, FL, US

Year founded

2006

Social media

Facebook

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