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Remote Telephone Operator Jobs in Boca Raton, FL

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Remote Telephone Operator information

See Boca Raton, FL salary details

$8

$16

$23

How much do remote telephone operator jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote telephone operator in Boca Raton, FL is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $18.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Telephone Operator, and why are they important?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are remote telephone operators?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are popular job titles related to Remote Telephone Operator jobs in Boca Raton, FL? For Remote Telephone Operator jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Boca Raton, FL look for? The top searched job categories for Remote Telephone Operator jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Remote Telephone Operator jobs? Cities near Boca Raton, FL with the most Remote Telephone Operator job openings:
Remote Telephone Operator jobs near you
Infographic showing various Remote Telephone Operator job openings in Boca Raton, FL as of July 2026, with employment types broken down into 48% Full Time, 49% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $35,252 per year, or $16.9 per hour.

Remote - VHG Case Manager

EVENING POST GROUP

Plantation, FL • Remote

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Job Summary:

Do you want to have a fulfilling career with purpose helping military veterans? The Case Manager is a support member of a Senior Advocate’s team. This person is in charge of implementing the Senior Advocate’s strategy for each case and being the primary point of contact with the client. They will be detail-oriented, professional and have a genuine desire to meet the needs of others. Work hours are Monday – Friday from 8:00 am to 5:00 pm. This is a remote work from home position.

We offer a comprehensive benefits package, including health, dental, and vision insurance, company paid life insurance and disability insurance, a 401(k) plan with an employer match, paid time off after 90 days of employment, and ten company paid holidays.

Essential Functions:

· Builds and maintains positive client relationships via phone, email, and mail.

· Assists and consults with Senior Advocate in the organization and management of client files and records, as directed.

· Reviews completeness of client files within the VA’s system and has informal meetings with VA personnel to correct various deficiencies.

· Responds appropriately to all client, staff, authorized third party, and VA/BVA communications in a timely and accurate manner.

· Prioritizes and completes varied administrative tasks independently, with great attention to detail, while following standard operating procedures.

· Ensures all VA administrative and regulatory deadlines are met.

· Proficiency in utilizing office technology and software programs in an efficient and appropriate manner.

· Works in a team environment with a strong commitment to obtaining the best possible outcome for all parties.

· Performs other related duties as assigned.

Required Skills/Abilities:

· Performing work in this job’s occupational field requires the application of professional disciplines requiring a two-year degree or equivalent and the extensive, applied use of related concepts, practices, and methods.

· In relation to other jobs in the same function, this job requires a level of proficiency to apply broad knowledge and experience.

· The primary or most necessary skills required for this job are customer service skills, technical aptitude, time management and organizational skills

· Other important skills include excellent written and oral communication, inter- personal and computer skills.

· Reliable and dependable attendance.

Education and Experience:

· This job requires a minimum of an associate degree or 3 years of work-related experience with progressive responsibilities or an equivalent combination of education and experience.

· You must obtain a Personal Identity Verification (PIV) card within six months of employment.

· Telephone experience is required.

· Experience using computers and performing data-entry functions.

Physical Requirements:

· Prolonged periods of sitting at a desk, talking on a telephone and working on a computer.

Remote Work from Home Requirements:

· Not all positions are remote; some require that the employee work in the office.

· Must have a desk, chair and basic essentials to work from home.

· Must have a quiet work area without noise or distractions.

· Must have personal high speed internet service (Wi-Fi is not acceptable). Our minimum internet speed requirement is 100 download & 20 upload speed.

· Must be logged onto your work computer and able to answer calls during your normal work hours.

· Remote workers must be based in the United States and must reside in one of the following states: FL, GA, IL, IN, MA, NC, NJ, NV, NY, PA, SC, TX or WV.

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