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Remote Technical Support Jobs in Georgetown, TX (NOW HIRING)

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The ITSC is seeking agents to provide telephone technical support for the organization's customers. The ITSC is an industry-leading provider of Expert technical support for Fortune 1000 organizations.

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Technical Customer Success Manager

Austin, TX ยท On-site +1

$75K - $95K/yr

REMOTE (Work may be performed anywhere) We're looking for a Technical Customer Success Manager to ... support. You'll work closely with customers, internal engineering teams, and cross-functional ...

AI Technical Trainer - Remote

Austin, TX ยท Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Document solutions and provide clear technical feedback. Required Skills * Strong proficiency in ...

Product Support Specialist

Austin, TX ยท Remote

$75K - $85K/yr

Diagnose and troubleshoot complex technical issues, escalating to Product Engineering only when ... This will be a fully remote role to begin with as we build out our Austin presence. Hence, you must ...

AI Consulting Expert - Remote

Austin, TX ยท Remote

$100 - $200/hr

Collaborate remotely with project teams to support continuous AI improvement. Required Skills ... Technical & Report Writing * Business Communication * Content Review & Editing * Data ...

Technical Advisor

Austin, TX ยท Remote

$115K - $115K/yr

At Loxo, we believe that world-class software is only as good as the support behind it. We are ... Remote-First: 100% remote-based workforce. * Flexibility: Unlimited vacation and PTO. * Growth: A ...

Clerk, Remote Testing

Austin, TX ยท On-site +1

$15.25 - $19/hr

The Remote Testing Clerk monitors test takers remotely using webcam and screen-sharing technology ... Provide basic technical support during examinations. * Perform opening and closing procedures. Job ...

Support Scientist I - AKTA

Austin, TX ยท On-site +1

$70K - $85K/yr

The Support Scientist I for Cytiva is responsible for providing superior scientific support to ... be a remote role. What you will do: * Provide pre- and post-sale technical assistance ...

Showing results 21-40

Remote Technical Support information

See Georgetown, TX salary details

$13

$24

$41

How much do remote technical support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote technical support in Georgetown, TX is $24.20, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $26.35 per hour, depending on experience, location, and employer.

What is remote technical support?

Remote technical support refers to assistance provided by IT professionals or help desk staff to resolve technical issues without being physically present. Using tools like remote desktop software, chat, email, or phone, specialists can diagnose and fix problems related to software, hardware, or network connectivity. This service is commonly used to support employees, customers, or clients who work from home or at distant locations. Remote technical support improves efficiency, reduces downtime, and often provides faster solutions than in-person visits.

What are the key skills and qualifications needed to thrive as a remote technical support specialist?

To thrive as a Remote Technical Support specialist, you need a solid understanding of troubleshooting hardware and software issues, strong customer service skills, and typically a background in IT or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+ are commonly required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve technical problems remotely. These skills ensure efficient support delivery, high customer satisfaction, and smooth operation of IT systems for end users.

What are some common challenges faced by remote technical support professionals, and how can they be managed effectively?

Remote Technical Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and communicating complex solutions clearly to users with varying technical backgrounds. To manage these challenges effectively, it's important to leverage remote diagnostic tools, maintain strong organizational skills for ticket management, and develop clear, patient communication techniques. Regular training and collaboration with team members can also help in staying updated with new technologies and support practices.

What is the difference between Remote Technical Support vs Remote Customer Service Representative?

AspectRemote Technical SupportRemote Customer Service Representative
Required SkillsTechnical knowledge, troubleshooting, hardware/software supportCommunication skills, problem-solving, product knowledge
CertificationsCompTIA A+, Network+, or similar technical certificationsCustomer service certifications or training often preferred
Work EnvironmentSupport tickets, remote diagnostics, technical issue resolutionHandling customer inquiries, order processing, general support
Industry UsageIT, tech companies, hardware/software providersRetail, telecom, service industries

Remote Technical Support and Remote Customer Service Representative roles both operate remotely but differ mainly in technical expertise and support focus. Technical Support requires specialized technical skills and certifications to troubleshoot hardware and software issues, while Customer Service focuses on communication and general support. Both roles are vital in customer-facing industries but serve different customer needs.

What are the most commonly searched types of Technical Support jobs in Georgetown, TX?

The most popular types of Technical Support jobs in Georgetown, TX are:

What are popular job titles related to Remote Technical Support jobs in Georgetown, TX?

For Remote Technical Support jobs in Georgetown, TX, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support jobs in Georgetown, TX look for?

The top searched job categories for Remote Technical Support jobs in Georgetown, TX are:

What cities near Georgetown, TX are hiring for Remote Technical Support jobs?

Cities near Georgetown, TX with the most Remote Technical Support job openings:

Infographic showing various Remote Technical Support job openings in Georgetown, TX as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,339 per year, or $24.2 per hour.

Senior Applications Engineer

Renesas Electronics

Austin, TX โ€ข On-site, Remote

Full-time

Re-posted 2 days ago


Job description

Company Description

We are seeking a Senior Applications Engineer to act as the primary technical anchor for our next-generation DC-DC and multiphase power solutions, directly enabling high-performance computing and automotive tier-1 customer designs. In this role, you will own the hardware evaluation, circuit simulation, and system-level debugging required to turn our cutting-edge power management silicon into robust, real-world customer implementations. You will be joining an industry leader at a time when Renesas is aggressively scaling its power portfolio to solve the dense, high-current delivery challenges of the AI infrastructure boom.

Job Description

As a member of our Power Management business unit, you will play a pivotal role in driving the adoption of Renesas’ industry-leading power management solutions. You will collaborate closely with product definition, marketing, and field teams to develop innovative Winning Combinations (Success Stories), support key customer tier-1 designs, and define the next generation of highly efficient DC-DC and multiphase power solutions.

Responsibilities

  • Design-In Support: Lead product promotion and design-in activities, including power tree architecture and power delivery system debugging.
  • Product Definition: Contribute to the definition of innovative, differentiated products based on technical requirements and market needs.
  • Hardware Review: Perform schematic capture and PCB layout reviews for both internal evaluation boards and customer designs.
  • Simulation: Develop and execute simulations of power converter circuits and systems for development and resolution of technical issues.
  • Documentation: Author technical documentation, such as application notes and design guidelines, to assist customers with product deployment.
  • Technical Training: Provide training on product usage and DC-DC converter fundamentals to Field Application Engineers (FAEs) and customer engineering teams.
  • Customer Engineering: Provide on-site and remote technical support to internal and external teams, conducting root-cause analysis and debugging.
  • Market Research: Conduct competitive analysis and research to support marketing initiatives and strategic activities.
  • Systems Engineering: Develop a comprehensive, system-level understanding of customer applications to inform new product development.
Qualifications
  • Excellent organizational skills, with a high degree of attention to detail and accuracy.
  • Prior experience with power IC, MOSFET, control loop, digital controllers, multi-phase buck
  • Competence in Python or C; experience with lab equipment automation is a significant benefit.
  • Proficiency with lab equipment such as oscilloscopes, electronic loads, and function generators.
  • Experience with analog circuit modeling and simulation tools (e.g., SIMPLIS and PSpice) is required.
  • Advanced knowledge of DC/DC converter topologies, including buck, boost, buck-boost, charge pump, and intermediate bus converters.
  • Schematic capture and PCB design tools such as OrCAD, Allegro, and Cadence.
  • Knowledge of Intel SVID/AMD SVI and PMBus/AVSBus power management interfaces is a plus.
  • Knowledge of control theory, closed-loop compensation, and stability margin analysis.
  • Strong written and verbal communication skills are essential.

Education

  • BSEE/BSECE with 7+ years of relevant experience, or MSEE (preferred) with 5+ years of experience.

Additional Information

Renesas is an embedded semiconductor solution provider driven by its Purpose, To Make Our Lives Easier. With a global team of over 21,000 engineers and problem solvers in more than 30 countries, we offer the opportunity to work on world‑leading technology for Automotive, Industrial, Infrastructure, and IoT, shaping a safer, healthier, greener, and smarter future.

At Renesas, TAGIE is our culture, grounded in being Transparent, Agile, Global, Innovative, and Entrepreneurial. It shapes how we work, grow and deliver on our purpose together. This collaborative spirit and mindset drive our semiconductor technology to transform industries and impact millions of lives.

We believe in rewarding our employees with a competitive benefits package alongside their salary. More information will be provided during the hiring process.

Are you ready to join our team and shape the future with us?

Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement.

Renesas Electronics deals with dual-use technology that is subject to U.S. export controls regulations. Under these regulations it may be necessary for Renesas to obtain U.S. government export license prior to release of technology to certain persons. The decision whether or not to file or pursue an export license application is at the sole discretion of Renesas.