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Remote Technical Support Jobs in Nebraska (NOW HIRING)

Cypress HCM

Product Quality Evaluator

Omaha, NE · On-site +1

$49.21 - $61.78/hr

This role offers both hybrid and remote work options. This means you can work from home and commute ... or Technical Support. * 1+ year JIRA knowledge Preferred Qualifications * Experience in GenAI ...

Liveops

Remote Spanish Bilingual Customer Service

Bellevue, NE · Remote

$14.75 - $18.50/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

Liveops

Remote Spanish Bilingual Customer Service

Lincoln, NE · Remote

$13.50 - $17/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

Liveops

Remote Spanish Bilingual Customer Service

Omaha, NE · Remote

$14.75 - $18.75/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

Mutual of Omaha

AI Engineer - Remote

Omaha, NE · Remote

... technical solutions with business needs. You will champion strategic initiatives ... supporting full-stack applications in enterprise environments, and several years of experience ...

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Remote Technical Support information

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How much do remote technical support jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for remote technical support in Nebraska is $24.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $27.07 per hour, depending on experience, location, and employer.

What is the difference between Remote Technical Support vs Remote Customer Service Representative?

AspectRemote Technical SupportRemote Customer Service Representative
Required SkillsTechnical knowledge, troubleshooting, hardware/software supportCommunication skills, problem-solving, product knowledge
CertificationsCompTIA A+, Network+, or similar technical certificationsCustomer service certifications or training often preferred
Work EnvironmentSupport tickets, remote diagnostics, technical issue resolutionHandling customer inquiries, order processing, general support
Industry UsageIT, tech companies, hardware/software providersRetail, telecom, service industries

Remote Technical Support and Remote Customer Service Representative roles both operate remotely but differ mainly in technical expertise and support focus. Technical Support requires specialized technical skills and certifications to troubleshoot hardware and software issues, while Customer Service focuses on communication and general support. Both roles are vital in customer-facing industries but serve different customer needs.

What is remote technical support?

Remote technical support refers to assistance provided by IT professionals or help desk staff to resolve technical issues without being physically present. Using tools like remote desktop software, chat, email, or phone, specialists can diagnose and fix problems related to software, hardware, or network connectivity. This service is commonly used to support employees, customers, or clients who work from home or at distant locations. Remote technical support improves efficiency, reduces downtime, and often provides faster solutions than in-person visits.

What are the key skills and qualifications needed to thrive as a Remote Technical Support specialist, and why are they important?

To thrive as a Remote Technical Support specialist, you need a solid understanding of troubleshooting hardware and software issues, strong customer service skills, and typically a background in IT or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+ are commonly required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve technical problems remotely. These skills ensure efficient support delivery, high customer satisfaction, and smooth operation of IT systems for end users.

What are some common challenges faced by Remote Technical Support professionals, and how can they be managed effectively?

Remote Technical Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and communicating complex solutions clearly to users with varying technical backgrounds. To manage these challenges effectively, it's important to leverage remote diagnostic tools, maintain strong organizational skills for ticket management, and develop clear, patient communication techniques. Regular training and collaboration with team members can also help in staying updated with new technologies and support practices.
What are the most commonly searched types of Technical Support jobs in Nebraska? The most popular types of Technical Support jobs in Nebraska are:
What are popular job titles related to Remote Technical Support jobs in Nebraska? For Remote Technical Support jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Remote Technical Support jobs in Nebraska look for? The top searched job categories for Remote Technical Support jobs in Nebraska are:
Remote Technical Support jobs near you
Clinical Research Projects Coordinator

Clinical Research Projects Coordinator

University of Nebraska Medical Center

Omaha, NE • On-site, Remote

$63K - $94K/yr

Full-time

Re-posted 15 days ago

University Of Nebraska Medical Center rating

8.5

Company rating: 8.5 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

52nd of 1,020 rated hospitals

Job description

Requisition Details
GENERAL REQUISITION INFORMATION
EEO Statement:
UNMC is an Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities.
Location
Omaha, NE
Requisition Number:
Staff_14727
Department
Obstetrics/Gynecology 50000515
Business Unit
College of Medicine
Reg-Temp
Full-Time Regular
Work Schedule
Monday - Friday, 8:00AM - 5:00PM
Remote/Telecommuting
No remote/telecommuting opportunity
Position Summary
Responsible for all aspects of research projects and research facilities that includes multiple hospital systems. Plans and conducts clinical and non-clinical research; facilitates and monitors daily activities of clinical trials or research projects. Directs engineering and technical support activities to develop and maintain tools and computational methods needed to gather and analyze data.
Position Details
Additional Information
Posting Category
Research - Non Academic
Working Title
Clinical Research Projects Coordinator
Job Title
Research/Ag Specialist
Salary Grade
RA23S
Appointment Type
B1 - REG MGR PROF SALARY
Salary Range
$63,100 - $94,700/annual
Job Requisition Begin Date
05/04/2026
Application Review Date
06/01/2026
Review Date Information:
Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.
Required and Preferred Qualifications
Required Education:
Bachelor's degree or equivalent
If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major)
Health Science or related field
(Will consider seven years related education/experience of which two years must include related post high school education)
Required Experience
3 years
If any experience is required, please specify what kind of experience:
Clinical research project management to include data collection and/or data management.
(Will consider seven years related education/experience of which two years must include related post high school education)
Required License
No
If yes, what is the required licensure/certification?
Required Computer Applications:
Not Applicable
Required Other Computer Applications:
Required Additional Knowledge, Skills and Abilities:
Preferred Education:
Master's degree
If any degree/training is preferred, please specify the type:
Preferred Experience:
Experience working at an academic medical center
Preferred License:
No
If yes, what is the preferred licensure/certification?:
Preferred Computer Applications:
Preferred Other Computer Applications:
Preferred Additional Knowledge, Skills and Abilities:
Organization
Problem-Solving
Collaboration
Attention to Detail
Ability to work autonomously.
Email to a Friend
https://unmc.peopleadmin.com/postings/97939

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