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Remote Technical Support Jobs in Nebraska (NOW HIRING)

Manage billable consulting services and technical implementations for healthcare clients, ensuring ... Remote work and more! Why Join Our Team? Our small software business offers a collaborative ...

Manage billable consulting services and technical implementations for healthcare clients, ensuring ... Remote work and more! Why Join Our Team? Our small software business offers a collaborative ...

Remote employees must adhere to all technical support procedures and protocols. * Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result ...

Remote employees must adhere to all technical support procedures and protocols. * Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result ...

$59.75 - $78.50/hr

Advanced Technical Support & Optimization * Serve as the premier technical expert for post ... Remote & Onsite support * Provide expert onsite support (50-75% travel required) for deployment ...

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Remote Technical Support information

See Nebraska salary details

$13

$24

$42

How much do remote technical support jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for remote technical support in Nebraska is $24.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $27.07 per hour, depending on experience, location, and employer.

What is the difference between Remote Technical Support vs Remote Customer Service Representative?

AspectRemote Technical SupportRemote Customer Service Representative
Required SkillsTechnical knowledge, troubleshooting, hardware/software supportCommunication skills, problem-solving, product knowledge
CertificationsCompTIA A+, Network+, or similar technical certificationsCustomer service certifications or training often preferred
Work EnvironmentSupport tickets, remote diagnostics, technical issue resolutionHandling customer inquiries, order processing, general support
Industry UsageIT, tech companies, hardware/software providersRetail, telecom, service industries

Remote Technical Support and Remote Customer Service Representative roles both operate remotely but differ mainly in technical expertise and support focus. Technical Support requires specialized technical skills and certifications to troubleshoot hardware and software issues, while Customer Service focuses on communication and general support. Both roles are vital in customer-facing industries but serve different customer needs.

What is remote technical support?

Remote technical support refers to assistance provided by IT professionals or help desk staff to resolve technical issues without being physically present. Using tools like remote desktop software, chat, email, or phone, specialists can diagnose and fix problems related to software, hardware, or network connectivity. This service is commonly used to support employees, customers, or clients who work from home or at distant locations. Remote technical support improves efficiency, reduces downtime, and often provides faster solutions than in-person visits.

What are the key skills and qualifications needed to thrive as a Remote Technical Support specialist, and why are they important?

To thrive as a Remote Technical Support specialist, you need a solid understanding of troubleshooting hardware and software issues, strong customer service skills, and typically a background in IT or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+ are commonly required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve technical problems remotely. These skills ensure efficient support delivery, high customer satisfaction, and smooth operation of IT systems for end users.

What are some common challenges faced by Remote Technical Support professionals, and how can they be managed effectively?

Remote Technical Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and communicating complex solutions clearly to users with varying technical backgrounds. To manage these challenges effectively, it's important to leverage remote diagnostic tools, maintain strong organizational skills for ticket management, and develop clear, patient communication techniques. Regular training and collaboration with team members can also help in staying updated with new technologies and support practices.
What are the most commonly searched types of Technical Support jobs in Nebraska? The most popular types of Technical Support jobs in Nebraska are:
What are popular job titles related to Remote Technical Support jobs in Nebraska? For Remote Technical Support jobs in Nebraska, the most frequently searched job titles are:

Principal Engineer (PSM and Refrigeration)

ConAgra Foods, Lamb Weston

Omaha, NE โ€ข Remote

$107K - $156K/yr

Full-time

Medical, Retirement, PTO

Re-posted 4 days ago


Job description

Reporting to the Director of Engineering, you'll be seen as an engineering expert across the organization, providing leadership and technical support for industrial utility systems and engineering compliance programs in a consumer products environment. Industrial utility systems include refrigeration, HVAC, and industrial gasses. Engineering compliance programs include OSHA Process Safety Management (PSM) and EPA Risk Management Program (RMP), specifically ammonia refrigeration and propane.You'll deliver technical support through troubleshooting, regulatory and compliance program updates, engineering specification revisions, project scope development, physical assessments, and training programs for plant staff. You'll provide project support through detailed design reviews, system installation inspections, and commissioning to ensure system performance and reliability. In addition, you'll offer technical engineering guidance where equipment may need modification or repair for immediate improvement in an upset condition and clearly articulate justifications to stakeholders to influence improvements and implementation.Your ImpactLead and support ammonia PSM and RMP programs for all Conagra facilities.Manage and facilitate the PSM Scorecard and report KPIs to senior leadership.Conduct and support Mechanical Integrity, PHA, and Compliance Audits to meet OSHA and EPA requirements.Collaborate with plant, corporate, and contract resources to ensure timely development and submission of PSM projects.Serve as an active member and facilitator of the Engineering and EHS PSM Steering Committee to capture cross-functional input on technical safety risk.Coordinate and prioritize in the capital planning process at both plant and corporate levels.Partner with platform and project engineering leadership to develop annual and three-year capital plans by recommending proven system improvements and solutions.Review Technical Briefs to provide guidance to project teams and ensure scope completeness.Work with the Engineering Project Manager to establish design schedules that align with overall project timelines.Support plant operations by identifying and optimizing refrigeration equipment and system performance.Stay current with industry regulations and codes related to equipment system design and operation for the food processing industry.Your ExperienceBachelor's degree in Mechanical, Chemical, Agricultural Engineering, or related field.10+ years of manufacturing experience5+ years of experience managing a plant PSM programKnowledge of IIAR Standards and other industry RAGAGEP.Process Safety Management Professional (PSMP) Certification or willing to obtain.This position is located in Omaha NE, Chicago IL, select field locations or remote locations East of Denver, CO and within reasonable proximity (50 miles) to a major airportWillingness to travel up to 50% of the time to other Conagra facilities.#LI-Remote#LI-PM2#LI-MSLCompensation Pay Range:$107,000-$156,000The annual salary listed above is the expected offering for this position. An employee's actual annual salary will be based on but not limited to: location, relevant experience/level and skillset, while balancing internal Conagra employees' equity. Conagra Brands will comply with applicable law regarding minimum salaries for exempt employees.Anticipated Close Date April 8, 2026Our BenefitsWe care about your total well-being and will support you with the following, subject to your location and role:Health: Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursementWealth: Great pay, bonus incentive opportunity, matching 401(k) and stock purchase planGrowth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursementBalance: Paid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunitiesOur CompanyAt Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions - within our people and our iconic brands like Birds Eye®, Slim Jim® and Reddi-Wip®.Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome.Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. Reasonable accommodation may be made upon request.