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Remote Technical Support Manager Jobs in Baton Rouge, LA

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Remote Technical Support Manager information

See Baton Rouge, LA salary details

$28.3K

$82.5K

$141.6K

How much do remote technical support manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for remote technical support manager in Baton Rouge, LA is $82,497.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,400.00 and $99,900.00 per year, depending on experience, location, and employer.

How does a remote technical support manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a remote technical support manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What is a remote technical support manager?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.

What are popular job titles related to Remote Technical Support Manager jobs in Baton Rouge, LA?

For Remote Technical Support Manager jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support Manager jobs in Baton Rouge, LA look for?

The top searched job categories for Remote Technical Support Manager jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Remote Technical Support Manager jobs?

Cities near Baton Rouge, LA with the most Remote Technical Support Manager job openings:

Remote Technical Support Manager jobs near you
Infographic showing various Remote Technical Support Manager job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $82,497 per year, or $39.7 per hour.

Remote Operated Equipment Operator - Convent, LA

Associated Terminals

Convent, LA • Remote

Full-time

Posted 5 days ago

Associated Terminals rating

7.1

Company rating: 7.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

POSITION SUMMARY: At his or her assigned location, the Remote Equipment Operator will operate assigned equipment from a remote-controlled operating chair.  He/She will move and transload various cargoes from an office setting.  Professionalism and decorum are expected while working with coworkers and management team. This position resides in the STEPS job classification for Midstream Equipment Operators.

ESSENTIAL JOB FUNCTIONS:

  • Responsible for the safe operation of remote operated equipment (Crane, Material Handler, Excavator, Front-end loader, Skid steer etc.) in areas such as ship/barge holds, vessel deck, terminal and dock areas from a remotely assigned location.
  • Safely and efficiently operate remote equipment near personnel and other equipment.
  • Fluidly communicates with other team members and operational management by means of marine radio or other available technology. Appropriate etiquette and decorum are expected while working/communicating with coworkers.
  • Ability to apply common sense understanding to carry out work assignments and operational instructions.
  • Capable of assessing and managing standard and variable operating conditions and events while operating remote equipment.
  • Basic utilization of computer to interface with proprietary remote equipment operating programing.
  • Regular work attendance is required to perform the essential duties of this job.
  • Must be able to work rotational shiftwork, overtime, and weekends as dictated by operational need/operational schedule. Work hours may extend to 12 hours daily.
  • Report ALL incidents through company’s reporting protocol
  • Support company safety initiatives
  • Demonstration of knowledge of all required competencies
  • Perform other duties as required/requested

EXPERIENCE REQUIREMENTS:

  • Must have obtained Midstream Equipment Operator Certification.
  • Has met minimal qualifications for Equipment Operator I in accordance with STEPS.

EDUCATIONAL REQUIREMENTS:

  • High school or equivalent (preferred)

SKILL/ KNOWLEDGE REQUIREMENTS:

  • Prior equipment operation experience a plus
  • Ability to safely operate assigned equipment
  • Manual dexterity of hands and feet to operate remote equipment; not all required at once. Modifications possible
  • Knowledge of rig operation and maintenance programs a plus
  • Ability to understand and adhere to personnel safety programs
  • Basic aptitude in computers and information technology
  • Be physically fit to perform all essential physical demands of this job safely
  • Demonstrated safe work practices
  • Advocate of team concept
  • Commitment to customer service
  • Ability to work in a team-oriented environment
  • Must comply with all operational directives and company policies

WORK ENVIRONMENT:

Professional Office Environment

PHYSICAL REQUIREMENTS:

Positions in this class typically require reaching, limited standing, limited walking, typing, grasping, feeling, talking, hearing, seeing, sitting and repetitive motions for arms, feet, and hands.

Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move levers/equipment controls. 

 

Regularly

Frequently

Occasionally

Sitting

X

 

 

Standing

 

 

X

Walking

 

 

X

Climbing/ Balance

 

 

X

Reaching-With arms/hands

 

X

 

Stooping/ kneeling/ crouching/ crawling

 

 

 

Talking

X

 

 

Hearing

X

 

 

Feeling/ Touching

        X

 

 

Vision- Close/ Peripheral/ Depth/ Ability to Adjust Focus

X

        

 

CERTIFICATIONS/ LISCENSES

  • Must pass pre-employment drug tests as well as random drug screening
  • Equipment operator certifications

What Associated Terminals employees say

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Benefits

Hours and flexibility

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