ZipRecruiter

Log In

2

Remote Technical Support Manager Jobs in Wisconsin

Bassett Mechanical

Process Safety Manager

Kaukauna, WI · On-site +1

Provide education and technical support for customer development of new or improvements to existing PSM (Process Safety Management) programs as they relate to ammonia refrigeration systems. * Prepare ...

Solid Rock Recruiting LLC

Remote Tax Manager

Milwaukee, WI · On-site +1

$135K - $195K/yr

Support process improvements and firm growth initiatives Qualifications * Active CPA license ... managing client relationships * Ability to work independently in a remote environment * Strong ...

Apply Early

ABB

Sr Product Marketing Specialist Indoor Products

WI · On-site +1

Product Marketing Manager __ Your role and responsibilities: As the Senior Product Marketing ... This role will specifically support in preparation of technical documentation, support tools and ...

ABB

Sr Product Marketing Specialist Indoor Products

WI · On-site +1

Product Marketing Manager __ Your role and responsibilities: As the Senior Product Marketing ... This role will specifically support in preparation of technical documentation, support tools and ...

ABB

Sr Product Marketing Specialist Indoor Products

WI · On-site +1

Product Marketing Manager __ Your role and responsibilities: As the Senior Product Marketing ... This role will specifically support in preparation of technical documentation, support tools and ...

ABB

Sr Product Marketing Specialist Indoor Products

WI · On-site +1

Product Marketing Manager __ Your role and responsibilities: As the Senior Product Marketing ... This role will specifically support in preparation of technical documentation, support tools and ...

Itron, Inc

Location: United States (Remote) with up to 25% travel Duties and Responsibilities: Technical ... Define, document, and manage technical design decisions aligned with platform standards and ...

next page

Showing results 1-20

All JobsRemote Technical Support Manager JobsRemote Technical Support Manager Jobs in Wisconsin

Remote Technical Support Manager information

See Wisconsin salary details

$29.8K

$86.7K

$148.9K

How much do remote technical support manager jobs pay per year?

As of Jul 6, 2026, the average yearly pay for remote technical support manager in Wisconsin is $86,717.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,600.00 and $105,000.00 per year, depending on experience, location, and employer.

How does a Remote Technical Support Manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a Remote Technical Support Manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What are Remote Technical Support Managers?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.
What are popular job titles related to Remote Technical Support Manager jobs in Wisconsin? For Remote Technical Support Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Remote Technical Support Manager jobs in Wisconsin look for? The top searched job categories for Remote Technical Support Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Remote Technical Support Manager jobs? Cities in Wisconsin with the most Remote Technical Support Manager job openings:
Remote Technical Support Manager jobs near you

Application Engineer Medium Voltage Drives

Yaskawa Electric America

Oak Creek, WI • On-site, Remote

$86K - $133K/yr

Full-time

Retirement

Posted 20 days ago

Job description

Are you looking for a hands-on Applications role that will provide you with exposure to Applications, Development and Commercial aspects of a rapidly growing business?  Does the idea of being part of the fastest growing segment in an organization excite you?  Do you want to be a critical part of talented team?  If you answered yes to these questions, we may have the perfect role for you!

Yaskawa is currently seeking an Applications Engineer to fill a newly created role within our rapidly growing Medium Voltage Drives business unit. The Applications Engineer is a key role to the commercial and technical success of Yaskawa and touches all aspects of the MV Drives business including commercial specification, customer relationships & training, application support, and a number of other activities in accordance with company-wide strategic goals.

More specifically, the MV Applications Engineer will provide expertise in the following key areas:

Applications:

  • Act as the subject matter expert for all MV Drive applications including trace back analysis using drive software tool
  • Provide remote and local application support for sales, distribution and customers
  • Be knowledgeable of and incorporate relevant industry standards
  • When necessary, provide application assistance at the customer’s site
  • In conjunction with training, provide application specific training for customers
  • Audit and participate in market segment trade shows
  • Review customer specifications and orders to ensure requirements are understood and can be met
  • Coordinate project orders with engineering and provide project management as needed
  • Assist product marketing, engineering, and technical support organizations on various issues

Commercial:

  • Create quotations and work with Director of MV Drives to ensure profitability
  • Work with segment/industry manager to help with creating technical marketing material
  • Create, schedule, and present sales training material
  • Identify & seek out opportunities to increase revenues and/or decrease costs
  • Work closely with the MV sales team to help increase sales
  • Assist in managing incoming customer orders for the MV Drives group

Development:

  • Assist in performing QC and other conformance type tests as required
  • Assist product marketing, engineering, and technical support organizations on various issues
  • Participate in design reviews for valuable feedback on issues and enhancement
  • Coordinate with project management between 3rd party service providers and vendors
  • Solve problems with highly effective solutions and provide technical guidance to others
  • Apply broad knowledge of engineering principles and practices in broad areas of assignments

Qualifications:

  • Bachelor’s Degree in Electrical Engineering
  • 3+ yeas experience with VFD or similar industrial automation product applications. 
  • Ability effectively manage multiple competing priorities as well as the ability to plan, organize, set priorities, and resolve issues expeditiously to meet the customer demand rate.
  • Ability to read and comprehend schematics, wiring, and one line diagrams and support and implementation LABVIEW™ based products preferred.
  • Practical experience working within a product development quality management system
  • Excellent computer skills and proficient with Microsoft Office (Word, Excel, PowerPoint)

We offer the opportunity to experience the excitement, challenge and rewards of working in an entrepreneurial, fast growing, and industry-leading company.

Some key advantages of working at Yaskawa include: career opportunities in diverse areas, a highly competitive benefit package, including a generous 401(K) plan, profit sharing, corporate wide bonus plan and educational assistance program offering up to $10,000 a year for graduate courses. Additional information regarding the benefit package can be found at the following link. 
https://www.yaskawa.com/about-us/careers/benefits

EEO/MF/Disabled/Vet

If the Medium Voltage Applications Engineer sounds like a fit for your background and career goals, we would love to hear from you! 

Apply