2

Remote Technical Support Manager Jobs in Nevada (NOW HIRING)

Showing results 21-40

Remote Technical Support Manager information

See Nevada salary details

$30K

$87.5K

$150.2K

How much do remote technical support manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for remote technical support manager in Nevada is $87,486.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,200.00 and $105,900.00 per year, depending on experience, location, and employer.

What is a remote technical support manager?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.

How does a remote technical support manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a remote technical support manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What are popular job titles related to Remote Technical Support Manager jobs in Nevada?

For Remote Technical Support Manager jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support Manager jobs in Nevada look for?

The top searched job categories for Remote Technical Support Manager jobs in Nevada are:

USA Capture Manager

Las Vegas, NV • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


Job description

Planate Management Group (PMG) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Alexandria, Virginia, and Orlando, Florida USA with a technical support center in South East Asia and East Africa, that provides program management and facilities engineering services worldwide. Planate is a small business provider of planning, design, infrastructure management, technical consulting, engineering, and construction management services in support of the US Department of Defense (DOD) and its Service (Army, Air Force, Navy, Marine Corps) missions, along with other US federal agencies, all over the world.

We are seeking a results-driven USA Capture Manager to lead federal capture efforts for our Technology Division. This role owns the full capture lifecycle for CONUS opportunities involving drones/UAS/UUV, robotic systems (including screening, visual, picking, and mailroom robotics), AI-enabled solutions, additive manufacturing, and related technology offerings. You will shape opportunities that leverage Planate’s Risen Line Solutions capabilities and AVTS Philippines collaboration where relevant, develop win strategies, build customer relationships, and drive disciplined capture processes that convert pipeline into awards on vehicles such as DIU OTAs/CSOs, SeaPort-NxG, OASIS+, GSA MAS, and related DoD pathways.

Key responsibilities:

  • Lead the complete capture lifecycle from opportunity identification and qualification through proposal submission and contract award for Technology Division pursuits.
  • Develop and execute detailed capture plans, including win themes, solution strategies, competitive analysis, price-to-win, and customer engagement plans focused on unmanned systems, robotics, AI, additive manufacturing, and Risen Line Solutions / AVTS-related offerings.
  • Identify, qualify, and shape federal opportunities aligned with Blue UAS, UUV, robotic screening/visual/picking systems, mailroom robotics automation (Risen Line Solutions), AI integration, 3D printing / advanced manufacturing, and capabilities supported through AVTS in the Philippines.
  • Build and maintain strong relationships with key DoD customers, program offices, contracting officers, and decision-makers (DIU, Navy, Army, Air Force, and other agencies).
  • Represent Planate at industry events, conferences, and customer meetings to gather intelligence and position our technology capabilities, including Risen Line Solutions and related robotics work.
  • Coordinate closely with technical SMEs, proposal teams, pricing, contracts, and potential teammates (including international partners such as AVTS Philippines where appropriate) to ensure compliant, compelling, and differentiated solutions.
  • Support pipeline development, CRM maintenance, forecasting, and performance reporting against capture KPIs.
  • Identify and pursue teaming opportunities that strengthen our competitive position on OTAs, IDIQs, and set-aside procurements.
  • Monitor market trends, acquisition strategies, and competitor activity in unmanned systems, robotics (including mailroom and industrial automation), AI, and additive manufacturing.
  • Perform other duties as assigned to support Technology Division and Risen Line Solutions growth objectives.

Qualifications to be successful in the role:

  • Bachelor’s degree in business, engineering, technical, or related field required; advanced degree or PMP preferred.
  • Minimum 5 years of progressive federal business development or capture experience, with direct responsibility for DoD or federal technology pursuits.
  • Demonstrated success leading captures involving unmanned systems (UAS/UUV), robotics, AI, additive manufacturing, or related advanced technology solutions strongly preferred. Experience with mailroom robotics, industrial automation, or similar systems is a plus.
  • Strong working knowledge of federal procurement vehicles and processes, including OTAs/CSOs (especially DIU), SeaPort-NxG, OASIS+, GSA MAS, and SDVOSB set-asides.
  • Proven ability to develop capture strategies, conduct competitive analysis, and engage senior government stakeholders.
  • Excellent written and verbal communication skills; experience contributing to or leading proposal development is highly desirable.
  • Ability to manage multiple concurrent captures, work independently in a remote environment, and collaborate effectively across technical and business teams, including international partners.
  • Must have active Secret Clearance or ability to obtain preferred.
  • Willingness to travel as needed for customer engagements and industry events.

Why Planate? 

Planate Management Group is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

Joining the Planate team opens you to an experience working for a Global company where you are among a team that is considered a premier trusted partner for planning, design, engineering, asset management, and professional service solutions anytime, anywhere.  We Take Care of Our Own; Personally, and Profession. 

Full-time employees enjoy the following benefits:

  • Medical insurance/Dental/Vision Insurance
  • 401K plan eligibility upon hire
  • Health and Savings Account plan
  • Life/AD&D Insurance Coverage
  • Short-Term Disability Insurance Coverage
  • Paid Holidays
  • Paid Time Off
  • Wellness Offering
  • Training and Development
  • License/Certification support
  • Recognition and Rewards program
  • Travel Insurance

We’d love for you to be a part of our Global workforce, helping us serve as an effective and integrated partner to advance every client's mission!

Employment Type: FULL_TIME