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Remote Technical Account Manager Jobs in Wisconsin

APR

Personal Lines Account Manager | Remote

Eden, WI · Remote

$60 - $80K/hr

Personal Lines Account Manager Location: Eden, WI | Remote Salary : $60-$80k + Benefits Independent insurance agency is seeking a licensed personal lines account manager or personal lines CSR to ...

SERVE YOU RX

Account Manager

Milwaukee, WI · Remote

This is a remote position. What You'll Do: As the Account Manager you will: * Provide prompt and accurate responses to routine client inquiries, including report requests. Coordinating with other ...

Auxiant

Account Manager - Remote

Madison, WI · On-site +1

REAL Results R espect E mpowerment A gility L eadership Be part of a growing and prospering company as an Account Manager. Auxiant is a third party administrator of self-funded employee benefit plans ...

Auxiant

Account Manager - Remote

Madison, WI · On-site +1

REAL Results R espect E mpowerment A gility L eadership Be part of a growing and prospering company as an Account Manager. Auxiant is a third party administrator of self-funded employee benefit plans ...

Rockwell Automation

Industry Account Manager

Appleton, WI · Remote

$142K - $213K/yr

Prior experience in technical sales, industrial distribution, channel sales or system integration ... You may be just the right person for this or other roles. #LI-JG1 #LI-Remote For this role, the ...

Rockwell Automation

Industry Account Manager

Appleton, WI · Remote

$142K - $213K/yr

Prior experience in technical sales, industrial distribution, channel sales or system integration ... You may be just the right person for this or other roles. #LI-JG1 #LI-Remote For this role, the ...

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All JobsRemote Technical Account Manager JobsRemote Technical Account Manager Jobs in Wisconsin

Remote Technical Account Manager information

See Wisconsin salary details

$40.4K

$87.2K

$170.6K

How much do remote technical account manager jobs pay per year?

As of Jun 26, 2026, the average yearly pay for remote technical account manager in Wisconsin is $87,234.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,600.00 and $101,400.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by Remote Technical Account Managers, and how can they be successfully managed?

One common challenge for Remote Technical Account Managers is maintaining strong client relationships and clear communication without in-person interaction. Managing time zones, responding promptly to client queries, and effectively collaborating with internal engineering or support teams can also be demanding. Successful professionals use proactive communication strategies, leverage collaboration tools, and prioritize regular virtual check-ins to stay aligned with both clients and team members. With strong organizational skills and a customer-focused mindset, these challenges can become opportunities to demonstrate value and build trust with clients.

What are the key skills and qualifications needed to thrive in the Remote Technical Account Manager position, and why are they important?

To thrive as a Remote Technical Account Manager, you need a solid background in technical account management, customer success, and IT/software systems, usually supported by a relevant degree and experience in SaaS or IT environments. Familiarity with CRM platforms (like Salesforce), support ticketing tools, cloud infrastructure, and certifications such as ITIL or relevant vendor credentials are highly valued. Excellent communication, problem-solving, and relationship-building skills set top performers apart in this remote, client-facing role. These skills and qualifications are vital because they enable you to effectively support key clients, resolve technical issues, and maintain strong, long-term partnerships in a distributed work setting.

What is a Remote Technical Account Manager job?

A Remote Technical Account Manager (TAM) is a customer-facing professional who provides technical guidance, support, and strategic advice to clients, ensuring they get the most value from a company's products or services. They act as a bridge between customers and internal teams, helping to resolve technical issues, optimize product usage, and drive customer success. Working remotely, they collaborate through virtual meetings, emails, and support portals to maintain strong client relationships. Their role often involves troubleshooting, providing best practices, and identifying opportunities for product improvements based on customer feedback.

What are popular job titles related to Remote Technical Account Manager jobs in Wisconsin? For Remote Technical Account Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Remote Technical Account Manager jobs in Wisconsin look for? The top searched job categories for Remote Technical Account Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Remote Technical Account Manager jobs? Cities in Wisconsin with the most Remote Technical Account Manager job openings:
Remote Technical Account Manager jobs near you
Infographic showing various Remote Technical Account Manager job openings in Wisconsin as of June 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 37% Physical, 4% Hybrid, and 59% Remote job distribution, with an average salary of $87,234 per year, or $41.9 per hour.
Tier 1 Technical Support Representative (REMOTE WISCONSIN)

Tier 1 Technical Support Representative (REMOTE WISCONSIN)

Aureon

La Crosse, WI • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Aureon rating

4.5

Company rating: 4.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

201st of 205 rated it services

Job description

Job Responsibilities:

  • Inbound Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.
  • E-mail & Chat Support – perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
  • Skill improvement – continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
  • Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
  • Focus on quality and customer satisfaction
  • Clear and thorough documentation of customer interactions required
  • Support inquiries include questions related to – Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
  • Willing to fiercely advocate on behalf of and represent the Voice of the Customer
  • Research and prepare detailed escalations to second level support
  • Review, manage and follow up on open issues as needed
  • Project work that includes long and short-term initiatives

What can Aureon offer you?

  • Opportunities for professional growth, development, and advancement within the organization
  • 100% remote working employment model
  • Shift differential pay applied to evening and weekend shifts
  • Comprehensive training on hardware and software applications for qualified applicants
  • Knowledge and experience relating to basic computer applications
  • Competitive compensation and full benefits package for full-time employees
  • Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO

Required Education:

  • High school or equivalent

Required Skills:

  • Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
  • Excellent written and oral communication skills, including strong listening skills
  • Intermediate to advanced computer skills with emphasis on Internet knowledge
  • 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
  • Experience working in a customer Support Center
  • Experience working with Mobile Communications
  • Experience working with Transportation
  • Accounting or accounts receivable experience is a huge plus
  • Must exhibit dependability, adaptability and flexibility
  • Ability to diagnose and troubleshoot issues
  • Basic math skills
  • Creative thinking and reasoning ability

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

  • Primarily indoor work primarily in office environment
  • Frequent utilization of manual dexterity and visualizing of computer screen
  • No unusual physical requirements

Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk

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