WI · On-site
$180 - $240/hr
The ideal candidate has experience managing or clinically leading APPs and enjoys helping other ... Clinical Consultation and Escalations: Partner with APPs on complex diagnostic, medication, safety ...
WI · On-site
$180 - $240/hr
The ideal candidate has experience managing or clinically leading APPs and enjoys helping other ... Clinical Consultation and Escalations: Partner with APPs on complex diagnostic, medication, safety ...
WI · On-site
$140 - $190/hr
Incident & Escalation Management * Lead site response efforts for operational incidents, outages, service disruptions, and emergency events. * Coordinate cross-functional response activities ...
WI · On-site
$140 - $190/hr
Incident & Escalation Management * Lead site response efforts for operational incidents, outages, service disruptions, and emergency events. * Coordinate cross-functional response activities ...
Madison, WI · On-site
Medical
Dental
Life
Retirement
PTO
Program Support and Escalation Management * Acts as a liaison with assigned Program teams and other departments, bringing information into the Customer Contact Center and communicating program ...
New
Madison, WI · On-site
Medical
Dental
Life
Retirement
PTO
Program Support and Escalation Management * Acts as a liaison with assigned Program teams and other departments, bringing information into the Customer Contact Center and communicating program ...
New
Milwaukee, WI · On-site
$125K - $140K/yr
Serve as the central intake lead for institutional reporting requests, inquiries, changes, and escalations. * Manage request triage, prioritization, assignment, and workflow to ensure timely and ...
Milwaukee, WI · On-site
$125K - $140K/yr
Serve as the central intake lead for institutional reporting requests, inquiries, changes, and escalations. * Manage request triage, prioritization, assignment, and workflow to ensure timely and ...
Milwaukee, WI · Hybrid
$135K/yr
Serve as the central intake lead for institutional reporting requests, inquiries, changes, and escalations. * Manage request triage, prioritization, assignment, and workflow to ensure timely and ...
Milwaukee, WI · Hybrid
$135K/yr
Serve as the central intake lead for institutional reporting requests, inquiries, changes, and escalations. * Manage request triage, prioritization, assignment, and workflow to ensure timely and ...
Milwaukee, WI · On-site
$125K - $140K/yr
Serve as the central intake lead for institutional reporting requests, inquiries, changes, and escalations. * Manage request triage, prioritization, assignment, and workflow to ensure timely and ...
New
Milwaukee, WI · On-site
$125K - $140K/yr
Serve as the central intake lead for institutional reporting requests, inquiries, changes, and escalations. * Manage request triage, prioritization, assignment, and workflow to ensure timely and ...
New
Escalation management * Cross-functional engagement to ensure operational alignment and consistency in how Medica manages its most complex and strategic accounts across Medica core geographies
Escalation management * Cross-functional engagement to ensure operational alignment and consistency in how Medica manages its most complex and strategic accounts across Medica core geographies
Madison, WI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Escalation management * Cross-functional engagement to ensure operational alignment and consistency in how Medica manages its most complex and strategic accounts across Medica core geographies
Madison, WI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Escalation management * Cross-functional engagement to ensure operational alignment and consistency in how Medica manages its most complex and strategic accounts across Medica core geographies
Madison, WI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Escalation management * Cross-functional engagement to ensure operational alignment and consistency in how Medica manages its most complex and strategic accounts across Medica core geographies
Madison, WI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Escalation management * Cross-functional engagement to ensure operational alignment and consistency in how Medica manages its most complex and strategic accounts across Medica core geographies
Mount Pleasant, WI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Support escalation management and drive resolution of critical program issues * Other Duties as assigned Qualifications * Bachelor's Degree in Mechanical Engineering or related field required * 3-5 ...
Quick apply
Mount Pleasant, WI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Support escalation management and drive resolution of critical program issues * Other Duties as assigned Qualifications * Bachelor's Degree in Mechanical Engineering or related field required * 3-5 ...
Medical
Dental
Vision
Life
Retirement
PTO
Escalation Management: Serve as the primary point of escalation for complex customer, dealer, or rep issues, resolving disputes with a focus on long-term relationship retention. Sales Enablement ...
Medical
Dental
Vision
Life
Retirement
PTO
Escalation Management: Serve as the primary point of escalation for complex customer, dealer, or rep issues, resolving disputes with a focus on long-term relationship retention. Sales Enablement ...
Project /team skills - support project management, delivery management, client interaction and management, team management, escalation management Daily Responsibilities - offshore coordination ...
Project /team skills - support project management, delivery management, client interaction and management, team management, escalation management Daily Responsibilities - offshore coordination ...
Sussex, WI · On-site
Medical
Dental
Vision
Retirement
Identify and mitigate risks across projects, ensuring proactive issue resolution and escalation management * Support resource planning and allocation to optimise team capacity and project delivery
Sussex, WI · On-site
Medical
Dental
Vision
Retirement
Identify and mitigate risks across projects, ensuring proactive issue resolution and escalation management * Support resource planning and allocation to optimise team capacity and project delivery
Superior, WI · On-site
$60K - $80K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Escalation Management: Serve as the primary point of escalation for complex customer, dealer, or rep issues, resolving disputes with a focus on long-term relationship retention. Sales Enablement ...
Superior, WI · On-site
$60K - $80K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Escalation Management: Serve as the primary point of escalation for complex customer, dealer, or rep issues, resolving disputes with a focus on long-term relationship retention. Sales Enablement ...
Superior, WI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Escalation Management: Serve as the primary point of escalation for complex customer, dealer, or rep issues, resolving disputes with a focus on long-term relationship retention. Sales Enablement ...
Quick apply
Superior, WI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Escalation Management: Serve as the primary point of escalation for complex customer, dealer, or rep issues, resolving disputes with a focus on long-term relationship retention. Sales Enablement ...
Medical
Dental
Vision
Identify and mitigate risks across projects, ensuring proactive issue resolution and escalation management * Support resource planning and allocation to optimise team capacity and project delivery
Medical
Dental
Vision
Identify and mitigate risks across projects, ensuring proactive issue resolution and escalation management * Support resource planning and allocation to optimise team capacity and project delivery
Mount Pleasant, WI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Support escalation management and drive resolution of critical program issues * Other Duties as assigned Qualifications * Bachelor's Degree in Mechanical Engineering or related field required * 3-5 ...
Mount Pleasant, WI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Support escalation management and drive resolution of critical program issues * Other Duties as assigned Qualifications * Bachelor's Degree in Mechanical Engineering or related field required * 3-5 ...
Milwaukee, WI · On-site
Serves as the primary escalation path for after-hours and weekend support during client go-live ... Manage delivery risks, scope changes, and cross-team dependencies proactively * Excellent time ...
Quick apply
Milwaukee, WI · On-site
Serves as the primary escalation path for after-hours and weekend support during client go-live ... Manage delivery risks, scope changes, and cross-team dependencies proactively * Excellent time ...
WI · On-site
$180 - $260/hr
About the Role The Director, Presales Engineering Excellence and Innovation will lead a high impact global function at the intersection of Sales Engineering, technical escalation management, field ...
WI · On-site
$180 - $260/hr
About the Role The Director, Presales Engineering Excellence and Innovation will lead a high impact global function at the intersection of Sales Engineering, technical escalation management, field ...
WI · On-site
$180 - $240/hr
Lead strategic customer relationships and act as executive escalation point for Europe * Own portfolio governance, risk management, contract performance and recovery initiatives * Lead and develop ...
WI · On-site
$180 - $240/hr
Lead strategic customer relationships and act as executive escalation point for Europe * Own portfolio governance, risk management, contract performance and recovery initiatives * Lead and develop ...
$35.8K - $47.7K
7% of jobs
$47.7K - $59.6K
5% of jobs
$59.6K - $71.5K
7% of jobs
$77.4K is the 25th percentile. Wages below this are outliers.
$71.5K - $83.4K
10% of jobs
$83.4K - $95.2K
13% of jobs
The median wage is $100.1K / yr.
$95.2K - $107.1K
18% of jobs
$107.1K - $119K
11% of jobs
$125K is the 75th percentile. Wages above this are outliers.
$119K - $130.9K
7% of jobs
$130.9K - $142.8K
9% of jobs
$142.8K - $154.7K
9% of jobs
$154.7K - $166.5K
4% of jobs
$35.8K
$103.2K
$166.5K
| Aspect | Escalations Manager | Customer Support Manager |
|---|---|---|
| Responsibilities | Handles complex customer issues, manages escalation processes, resolves high-priority complaints | Oversees customer service teams, manages support operations, improves customer satisfaction |
| Required Skills | Problem-solving, conflict resolution, communication, technical knowledge | Leadership, communication, customer service skills, team management |
| Work Environment | Fast-paced, problem-solving focused, often within customer service or technical support teams | Team management, strategic planning, customer interaction |
| Common Industry Usage | Technology, telecommunications, SaaS companies | Retail, finance, technology, service industries |
The Escalations Manager focuses on resolving complex and high-priority customer issues, often requiring technical expertise and problem-solving skills. In contrast, the Customer Support Manager oversees the entire support team, ensuring overall customer satisfaction and support efficiency. Both roles are vital in customer service but differ in scope and focus.
For Escalations Manager jobs in Wisconsin, the most frequently searched job titles are:
The top searched job categories for Escalations Manager jobs in Wisconsin are:
Cities in Wisconsin with the most Escalations Manager job openings:

$180 - $240/hr
Other
This job post has expired today. Applications are no longer accepted.
At Legion Health, we believe everyone deserves fast, affordable, and world‑class health care, and we’re building the AI infrastructure to deliver it at scale.
Legion is building autonomous medical care, starting with psychiatry. Our AI‑native care‑delivery platform automates much of the administrative work involved in delivering direct patient care, freeing clinicians to focus on diagnosis, treatment, and their relationships with patients.
We combine rich clinical data, production AI, doctors in the loop, and end‑to‑end care operations to deliver measurably better care to a clinically complex patient population. Our model gives clinicians the support and stability of an established organization with the flexibility and autonomy of modern telemedicine practice.
Legion Health is looking for a clinically excellent, patient‑centered psychiatrist to establish the clinical foundation for each patient’s care.
The majority of your work will consist of comprehensive psychiatric intake evaluations. You will clarify diagnoses, assess risk and clinical complexity, and develop clear, practical, evidence‑based treatment plans.
When a patient does not require continued psychiatrist‑level care, you will transition ongoing management to one of Legion’s psychiatric mental health nurse practitioners through a complete, clinically actionable handoff. You will retain a small follow‑up caseload for patients whose complexity, risk profile, or treatment needs benefit from continued psychiatrist involvement.
You will also serve as a trusted consultation and escalation resource for our advanced practice providers and broader interdisciplinary care team. The ideal candidate has experience managing or clinically leading APPs and enjoys helping other clinicians deliver excellent care.
This position is designed for someone who finds the speed and ambition of a startup energizing. You should welcome the opportunity to work differently from a traditional psychiatry job, move quickly, contribute beyond a narrowly defined clinical role, and help build a better model of care.
You do not need to be an AI expert. You should, however, approach AI with an open mind and a sense of optimism about how thoughtfully designed technology can improve clinical care, clinician experience, and patient access.
Legion Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, contractors, and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.
Legion Health is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and interview process. Applicants who require an accommodation should inform their recruiting contact.