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Remote Technical Account Manager Associate Jobs in Michigan

Comfort Research

Key Account Manager

Grand Rapids, MI · On-site +1

Description Comfort Research is seeking a Key Account Manager to manage and expand relationships ... remote work convenience. Candidates should be within commuting distance of our Grand Rapids ...

htna

Auto Key Accounts Manager - Tier

Detroit, MI · Remote

Communicate consistently with global key account managers on assigned accounts to leverage global ... Technical ability to work with design engineers - read and interpret product drawings, make ...

Sbdinc

Account Manager - CT/NJ/NY

Three Rivers, MI · Remote

$84K - $134K/yr

Account Manager - Remote CT/NJ/NY, United States - 60% local trave required Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People ...

Kemps

Sales Account Sr. Manager

Wyoming, MI · Remote

This remote role requires candidates to reside in Michigan. In this position, you will drive growth and manage complex, high-profile accounts by developing strategic sales plans, expanding customer ...

Guida's Dairy

Sales Account Sr. Manager

Wyoming, MI · Remote

This remote role requires candidates to reside in Michigan. In this position, you will drive growth and manage complex, high-profile accounts by developing strategic sales plans, expanding customer ...

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All JobsTechnical Account Associate JobsRemote Technical Account Manager Associate JobsRemote Technical Account Manager Associate Jobs in Michigan

Remote Technical Account Manager Associate information

What is the difference between Remote Technical Account Manager Associate vs Remote Technical Support Specialist?

AspectRemote Technical Account Manager AssociateRemote Technical Support Specialist
Required CredentialsTechnical certifications, customer management experienceTechnical certifications, troubleshooting skills
Work EnvironmentClient-facing, account management focusHelpdesk, troubleshooting, support
Employer & Industry UsageTech companies, SaaS providersIT support, hardware/software vendors
Search & Comparison IntentCustomer relationship, account managementTechnical troubleshooting, support issues

The Remote Technical Account Manager Associate primarily focuses on managing client relationships and ensuring customer success, while the Remote Technical Support Specialist concentrates on troubleshooting technical issues. Both roles require technical certifications and are common in tech and SaaS industries, but their core responsibilities differ—one emphasizes account management, the other technical support.

How does a remote technical account manager associate typically collaborate with internal teams to resolve client issues?

As a Remote Technical Account Manager Associate, you'll regularly coordinate with product, engineering, and support teams to address client concerns and technical challenges. Effective communication is key, as you will often act as a liaison between the client and various internal stakeholders, ensuring that customer needs are clearly understood and prioritized. You'll also participate in virtual meetings, document technical requirements, and track issue resolution progress, making proactive updates to both clients and internal partners. This collaborative approach helps deliver timely solutions and builds strong client relationships.

What are the key skills and qualifications needed to thrive as a remote technical account manager associate, and why are they important?

To thrive as a Remote Technical Account Manager Associate, you need a strong understanding of technical concepts, troubleshooting skills, and a relevant degree or experience in IT or a related field. Familiarity with CRM systems, ticketing platforms, and cloud technologies, as well as certifications like CompTIA or ITIL, are often required. Excellent communication, problem-solving, and customer relationship management skills help you stand out in this client-facing, remote role. These skills are crucial for delivering effective technical support, fostering client satisfaction, and ensuring seamless collaboration across distributed teams.

What is a remote technical account manager associate?

A Remote Technical Account Manager Associate is an entry-level professional who supports clients by managing their technical needs and ensuring they receive optimal service from a company’s products or platforms—all while working remotely. They serve as a liaison between customers and engineering or support teams, help troubleshoot issues, and assist with onboarding and ongoing technical guidance. Their goal is to build strong relationships with clients, resolve technical problems efficiently, and help clients maximize the value of the company’s services.
What are the most commonly searched types of Remote Technical Account Manager jobs in Michigan? The most popular types of Remote Technical Account Manager jobs in Michigan are:
What cities in Michigan are hiring for Remote Technical Account Manager Associate jobs? Cities in Michigan with the most Remote Technical Account Manager Associate job openings:
Remote Technical Account Manager Associate jobs near you

Auto Key Accounts Manager - Fluid Routing Management

htna

Southfield, MI • Remote

Full-time

Re-posted 10 days ago

Job description

Job Summary

Under the direction of the Lead Account Manager FRM, the Automotive - Key Account Manager - Fluid Routing Management (FRM) will focus on developing sales growth at the FRM-targeted accounts. This will be achieved while supporting all corporate policies, procedures, work instructions, and required documentation.

Essential Functions:

  • Work with management to establish strategies and actions with targeted account personnel that will lead to growth in North America.
  • Work closely with FRM account engineers and buyers to achieve preferred sourcing status at targeted FRM accounts. This will include managing specification, design, and pricing activities.
  • Work closely with the HT Product Management team to identify and promote line extensions and new products required to support FRM business growth
  • Communicate regularly with global counterparts to leverage global opportunities into sales for North America and provide the global team with insights from North American activities to maximize global sales growth.
  • Identify and communicate design trends and requirements to the Automotive team
  • Work closely with HT OEM account managers as required to ensure coordination
  • Effectively present HellermannTyton’s global strengths and capabilities to key account drivers to strengthen brand perception and increase vision for opportunities.
  • Proactively create recommendations for improvements to grow HellermannTyton’s automotive business.

Qualifications (skills, knowledge, experience):

  • Bachelor’s degree required, preferably in Business or Engineering.
  • 5+ years of working within the Brake, Fuel and Coolant systems with OE
  • Proven history of growing sales through effective key account management.
  • Must be able to build and execute strategies as well as develop and close sales opportunities.
  • Ability to read and interpret engineering drawings.
  • Understanding of basic financial principles surrounding ROI and quoting.
  • Must have high energy and the ability to build and support a team atmosphere.
  • Strong multi-task abilities.
  • Excellent communication skills - both verbal and written.
  • Advanced Microsoft Office skills, especially Microsoft Excel and PowerPoint.
  • Highly organized and detail-oriented.
  • Must be willing to travel globally on occasion.
  • Proficient in CRM.

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