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Remote Technical Account Manager Associate Jobs in Howell, MI

SAI SYSTEMS

Be Seen First

Sr Account Manager - Outside Sales (Tire Industry)

Farmington Hills, MI · Remote

$120K - $140K/yr

... a remote capacity * Develop and execute commercial business strategies to expand the company ... Create professional sales materials and technical presentations tailored to customer needs

KEYENCE

Field Application Engineer '27

Novi, MI · On-site +1

$53K - $80K/yr

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ... Bachelor's degree (or Associate's and 4+ years military experience) * Strong work ethic and a ...

Amrize

Product Manager

Northville, MI · Remote

Building Envelope - Corp Northville, MI, Remote Worker - Michigan, Remote Worker - Michigan ABOUT ... This role requires a blend of strategic vision, technical understanding of building science ...

YKK AP America

TECHNICAL SALES REPRESENTATIVE

Novi, MI · Remote

Relationship Management * Build relationships with key decision makers and owners of our customer ... Help with account receivable when notified by Finance Team of an issue. * Take responsibility for ...

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Remote Technical Account Manager Associate information

See Howell, MI salary details

$37.4K

$80.9K

$158.1K

How much do remote technical account manager associate jobs pay per year?

As of Aug 1, 2026, the average yearly pay for remote technical account manager associate in Howell, MI is $80,875.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Technical Account Manager Associate vs Remote Technical Support Specialist?

AspectRemote Technical Account Manager AssociateRemote Technical Support Specialist
Required CredentialsTechnical certifications, customer management experienceTechnical certifications, troubleshooting skills
Work EnvironmentClient-facing, account management focusHelpdesk, troubleshooting, support
Employer & Industry UsageTech companies, SaaS providersIT support, hardware/software vendors
Search & Comparison IntentCustomer relationship, account managementTechnical troubleshooting, support issues

The Remote Technical Account Manager Associate primarily focuses on managing client relationships and ensuring customer success, while the Remote Technical Support Specialist concentrates on troubleshooting technical issues. Both roles require technical certifications and are common in tech and SaaS industries, but their core responsibilities differ—one emphasizes account management, the other technical support.

How does a Remote Technical Account Manager Associate typically collaborate with internal teams to resolve client issues?

As a Remote Technical Account Manager Associate, you'll regularly coordinate with product, engineering, and support teams to address client concerns and technical challenges. Effective communication is key, as you will often act as a liaison between the client and various internal stakeholders, ensuring that customer needs are clearly understood and prioritized. You'll also participate in virtual meetings, document technical requirements, and track issue resolution progress, making proactive updates to both clients and internal partners. This collaborative approach helps deliver timely solutions and builds strong client relationships.

What are the key skills and qualifications needed to thrive as a Remote Technical Account Manager Associate, and why are they important?

To thrive as a Remote Technical Account Manager Associate, you need a strong understanding of technical concepts, troubleshooting skills, and a relevant degree or experience in IT or a related field. Familiarity with CRM systems, ticketing platforms, and cloud technologies, as well as certifications like CompTIA or ITIL, are often required. Excellent communication, problem-solving, and customer relationship management skills help you stand out in this client-facing, remote role. These skills are crucial for delivering effective technical support, fostering client satisfaction, and ensuring seamless collaboration across distributed teams.

What is a Remote Technical Account Manager Associate?

A Remote Technical Account Manager Associate is an entry-level professional who supports clients by managing their technical needs and ensuring they receive optimal service from a company’s products or platforms—all while working remotely. They serve as a liaison between customers and engineering or support teams, help troubleshoot issues, and assist with onboarding and ongoing technical guidance. Their goal is to build strong relationships with clients, resolve technical problems efficiently, and help clients maximize the value of the company’s services.
What cities near Howell, MI are hiring for Remote Technical Account Manager Associate jobs? Cities near Howell, MI with the most Remote Technical Account Manager Associate job openings:
Remote Technical Account Manager Associate jobs near you

Account Manager

Cooper Standard

Northville, MI • On-site, Remote

Full-time

Re-posted 7 days ago

Cooper Standard rating

5.7

Company rating: 5.7 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

521st of 537 rated manufacturers

Job description

Job Description:

Position Summary:

The Account Manager is a high-performing individual contributor responsible for achieving profitable growth targets and managing the commercial aspects of assigned programs and projects. This role focuses on building and maintaining strong relationships with customers and internal teams, ensuring alignment with organizational priorities and goals. Success requires strong business acumen, excellent communication skills, and the ability to lead complex, cross-functional initiatives to closure.

Primary Responsibilities:

Customer & Commercial Management

  • Manage all commercial aspects of assigned customer accounts, including Ford Sealing programs.
  • Track market share, competitor programs, and overall value of the addressable market.
  • Monitor competitor activities and significant changes in their business strategies.
  • Maintain full-cycle business plans and backlog details.
  • Track revenue performance against commitments over the business plan horizon.
  • Develop and execute strategic plans to achieve profitability and growth targets.

Business Development & Negotiation

  • Prepare and lead new business strategies, driving cross-functional teams to achieve net new business goals.
  • Develop and lead price negotiations with customers, ensuring consistency and alignment with company objectives.
  • Apply technical product knowledge strategically during commercial discussions and negotiations to create value-based proposals and influence customer decision-making.
  • Maintain part pricing matrices and resolve open financial/economic issues, including part transfers.
  • Track and monitor raw material pricing and other economic agreements (e.g., amortizations).

Cross-Functional Leadership

  • Collaborate with Engineering, Operations, Purchasing, and Cost Estimating to ensure competitive, accurate, and timely quotes.
  • Build and strengthen relationships across internal teams (Sales, Engineering, Operations, Purchasing, Cost Estimating).
  • Lead and develop customer relationships across all disciplines.
  • Support and mentor less experienced associates to foster continuous improvement.

Systems & Compliance

  • Utilize required internal and external systems and procedures effectively.
  • Perform additional duties as needed to support organizational objectives.

Education and Qualifications:

  • Bachelor's degree in business administration or related field, or equivalent education and experience.
  • Minimum five years of experience managing automotive OEM customers; experience with Ford and their supplier portal is a plus.
  • Strong understanding of OEM manufacturing and assembly environments.
  • Technical knowledge to discuss product capabilities in detail with customer OEM functions.
  • Proven ability to make commercially sound decisions balancing technical support and pricing strategies.
  • Exceptional verbal and written communication skills with strong negotiation abilities.
  • Project management skills with the ability to prioritize, multitask, and organize effectively.
  • Proficiency in Microsoft Office.

Work Environment/Work Conditions:

  • Professional office setting.
  • Willingness and ability to travel to company and customer locations, as needed.
  • Proper PPE required when visiting manufacturing floors.
  • Equipment use requires training to ensure safety.

Position Type:

Regular

Additional Locations: 

Additional Information:

Cooper Standard is proud of its diverse workforce and committed to providing equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, genetic information, physical or mental disability, age, veteran or military status, or any other characteristic protected by applicable law. We are dedicated to creating an environment at work that not only values diversity but also encourages inclusion and a sense of belonging. We firmly believe that a diverse workplace fosters an environment where our employees can flourish and provide superior service to our customers. Because we recognize and value the range of ways in which people acquire experiences, whether personal, professional, or via education or volunteerism, we invite interested applicants to evaluate the key duties and requirements and apply for any opportunities that fit your experience and qualifications. Applicants with disabilities may be entitled to reasonable accommodations under the Americans with Disabilities Act, as well as certain state and/or local laws. If you believe you require such assistance to complete our online application or to participate in an interview, you (or someone on your behalf) may request assistance by emailing recruitment@cooperstandard.com with a description of the accommodation you seek. Application materials submitted to this email address will not be considered.

Remote Status:

Hybrid

What Cooper Standard employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Cooper Standard

Sourced by ZipRecruiter

Cooper Standard, headquartered in Northville, Mich. USA, with locations in 21 countries, is a leading global supplier of sealing and fluid handling systems and components. Utilizing our materials science and manufacturing expertise, we create innovative and sustainable engineered solutions for diverse transportation and industrial markets. Cooper Standard's approximately 23,000 employees are at the heart of our success, continuously improving our business and surrounding communities.

Industry

Transportation equipment manufacturing

Company size

10,000+ Employees

Headquarters location

Novi, MI, US

Year founded

1960

Social media

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