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Remote Technical Account Manager Associate Jobs in Michigan

Hitachi Careers

Associate Account Manager

MI · On-site +1

$113K - $118K/yr

Join us as an Associate Account Manager working remotely as we work together to bring innovative ... Qualify opportunities based on technical fit, business need, funding availability, and strategic ...

THOMSON REUTERS

Account Manager

Ann Arbor, MI · Remote

... Associate Sales Specialist rolestoaccelerate adoption, protect ARR, and growaccount value ... Location: remote based position will cover accounts across the US, must be based in the US. About ...

Varonis

Account Manager

Detroit, MI · Remote

Location: This is a remote position; however, we are seeking candidates based in Michigan ... Willingness to learn technical aspects of selling the Varonis product. * Bachelor's Degree from a ...

Kendall Group

Account Manager

Portage, MI · On-site +1

We're that company where people stay! We're proud to say more than 60% of our associates have more ... Interact with Kendall management and technical team to develop customer strategies, coordinate ...

POCKET NURSE

Account Manager

Farmington Hills, MI · On-site +1

Account Manager (Medical Equipment Sales) Department: Instructional Sales Reports To: Director of ... Paid time off, personal time, paid holidays, and hybrid onsite/remote work schedule. * Company-paid ...

New

Clarivate Analytics

Renewals Account Manager

Ann Arbor, MI · Remote

$63K - $79K/yr

We are looking for a US Remote based Renewal Account Manager to join our Renewal Sales team. This is an amazing opportunity to learn more about renewal processes within Life Sciences and Healthcare. ...

Clarivate

Renewals Account Manager

Ann Arbor, MI · Remote

$63K - $79K/yr

We are looking for a US Remote based Renewal Account Manager to join our Renewal Sales team. This is an amazing opportunity to learn more about renewal processes within Life Sciences and Healthcare. ...

Convergix Automation

Account Manager

Detroit, MI · On-site +1

Account Manager US We are seeking talented and energetic individuals to join our growing team ... Translate technical capabilities into quantified business outcomes - throughput, labor, quality ...

Sbdinc

Account Manager, Engineered Products

Troy, MI · Remote

Account Manager - Engineered Products - Midwest Region Remote/Field based - 50-75% Regional Travel ... Apply your experience sellingengineered or technical productsto support customer applications and ...

Hogg Robinson Group

$84K - $157K/yr

As Regional Account Manager, you will play a meaningful role as we continue to grow and expand our client base within Amex GBT Egencia's Enterprise segment. The role will be responsible for handling ...

Sbdinc

Account Manager, Engineered Products

Detroit, MI · Remote

Account Manager - Engineered Products - Midwest Region Remote/Field based - 50-75% Regional Travel ... Apply your experience sellingengineered or technical productsto support customer applications and ...

Kobie Marketing

Sr. Account Manager

Detroit, MI · Remote

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... Develop, manage and operationalize account plans and strategic and technical roadmaps to ensure all ...

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All JobsTechnical Account Associate JobsRemote Technical Account Manager Associate JobsRemote Technical Account Manager Associate Jobs in Michigan

Remote Technical Account Manager Associate information

What is the difference between Remote Technical Account Manager Associate vs Remote Technical Support Specialist?

AspectRemote Technical Account Manager AssociateRemote Technical Support Specialist
Required CredentialsTechnical certifications, customer management experienceTechnical certifications, troubleshooting skills
Work EnvironmentClient-facing, account management focusHelpdesk, troubleshooting, support
Employer & Industry UsageTech companies, SaaS providersIT support, hardware/software vendors
Search & Comparison IntentCustomer relationship, account managementTechnical troubleshooting, support issues

The Remote Technical Account Manager Associate primarily focuses on managing client relationships and ensuring customer success, while the Remote Technical Support Specialist concentrates on troubleshooting technical issues. Both roles require technical certifications and are common in tech and SaaS industries, but their core responsibilities differ—one emphasizes account management, the other technical support.

How does a remote technical account manager associate typically collaborate with internal teams to resolve client issues?

As a Remote Technical Account Manager Associate, you'll regularly coordinate with product, engineering, and support teams to address client concerns and technical challenges. Effective communication is key, as you will often act as a liaison between the client and various internal stakeholders, ensuring that customer needs are clearly understood and prioritized. You'll also participate in virtual meetings, document technical requirements, and track issue resolution progress, making proactive updates to both clients and internal partners. This collaborative approach helps deliver timely solutions and builds strong client relationships.

What are the key skills and qualifications needed to thrive as a remote technical account manager associate, and why are they important?

To thrive as a Remote Technical Account Manager Associate, you need a strong understanding of technical concepts, troubleshooting skills, and a relevant degree or experience in IT or a related field. Familiarity with CRM systems, ticketing platforms, and cloud technologies, as well as certifications like CompTIA or ITIL, are often required. Excellent communication, problem-solving, and customer relationship management skills help you stand out in this client-facing, remote role. These skills are crucial for delivering effective technical support, fostering client satisfaction, and ensuring seamless collaboration across distributed teams.

What is a remote technical account manager associate?

A Remote Technical Account Manager Associate is an entry-level professional who supports clients by managing their technical needs and ensuring they receive optimal service from a company’s products or platforms—all while working remotely. They serve as a liaison between customers and engineering or support teams, help troubleshoot issues, and assist with onboarding and ongoing technical guidance. Their goal is to build strong relationships with clients, resolve technical problems efficiently, and help clients maximize the value of the company’s services.
What are the most commonly searched types of Remote Technical Account Manager jobs in Michigan? The most popular types of Remote Technical Account Manager jobs in Michigan are:
What cities in Michigan are hiring for Remote Technical Account Manager Associate jobs? Cities in Michigan with the most Remote Technical Account Manager Associate job openings:
Remote Technical Account Manager Associate jobs near you

Senior Technical Account Manager

Yokohama Tire Corporation

Detroit, MI • On-site, Remote

$100K - $125K/yr

Full-time

Re-posted 12 days ago

Job description

Summary
The Senior Technical Account Manager-OE serves as the main technical liaison with vehicle manufacturers and facilitates coordination between the customer, the tire development team, and corporate quality. This role plays a vital part in supporting the OE sales team and development team by offering expertise in upcoming projects, RFQ support, OE development interface.
The Technical Account Manager-OE will work closely with cross-functional teams to ensure the seamless integration of tires into OE vehicles, effectively meeting the needs of both customers and the company.
Responsibilities
  • Build and maintain strong relationships with OE manufacturers.
  • Serve as the primary point of contact for all technical inquiries and support throughout the Request for Quotation (RFQ), Development, Product Launch, and the entire lifecycle of the tire.
  • Obtain and negotiate technical requirements during the Request for Quotation (RFQ) process and continue to manage and negotiate these requirements throughout the project lifecycle.
  • Understand tire specifications, performance metrics, and industry standards.
  • Provide technical guidance and support to clients regarding tire selection, testing, and validation.
  • Act as the technical expert during interactions with OE customers, providing in-depth knowledge and guidance on all technical aspects related to tires.
  • Collaborate with internal departments (R&D, production, quality assurance) to meet OE requirements.
  • Manage project timelines and deliverables to ensure on-time delivery of products.
  • Conduct quality assessments and audits to ensure tire compliance with OE specifications.
  • Address any quality issues or concerns in collaboration with relevant teams.
  • Monitor industry trends, market demands, and competitor activities related to OE tire offerings.
  • Provide insights and recommendations for benchmarking, product improvements and market positioning.
  • Maintain accurate records of client communications, project details, and technical specifications.
  • Prepare reports and presentations for internal stakeholders and clients as needed.
  • Facilitates the formal communication of relevant information to the appropriate internal departments.

Knowledge and Skills
  • Knowledge of tire industry, design, manufacturing, quality, and testing.
  • Automotive industry approval and launch processes and quality requirements.
  • IATF16949, PPAP, PFMEA, DFMEA.
  • Ability to communicate well with numerous internal and external parties in a manner that positions you as a trusted partner.

Education and Experience
  • Bachelor's degree in engineering or a related field.
  • A minimum of 5 years of demonstrated experience in technical sales, account management, or project management within the automotive industry, with a preference for candidates with specific experience in the tire industry.
  • A minimum of 5 years of experience as an engineering interface at a Tier 1 supplier.
  • In-depth knowledge of tire technology, manufacturing processes, and industry standards.
  • Strong communication, negotiation, and problem-solving skills.
  • Ability to work independently and collaboratively in a fast-paced environment, adapting to various challenges effectively.

Physical Requirements
  • Flexibility to travel as necessary for client meetings and industry events, with an expected travel time of up to 40%.
  • Required to ride with professional drivers during tire testing.
  • Assist with tire handling or sorting during testing as needed.

Apply