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Remote Technical Account Manager Associate Jobs in Michigan

Cavallo Solutions

Account Manager

Grand Rapids, MI · On-site +1

Cavallo is searching for the next Account Manager to join the sales team! This role is a vital ... Responsible for providing Use Case workshops (onsite or remote) * Negotiate and close large ...

FANUC America

District Account Manager

Rochester Hills, MI · Remote

$107K - $180K/yr

This is a fully remote position, ideally based in the Philadelphia area, with responsibility for ... Technical competency in automation applications from actual plant experience or formal education.

ABB

Group Account Manager

Escanaba, MI · Remote

$163K - $261K/yr

Segment Manager __ Your role and responsibilities: As the Group Account Manager, Meta - Data Center ... Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ...

Apogee

Distribution Account Manager

Walker, MI · Remote

Position Summary The Distribution Account Manager manages sales to attain or exceed budgeted ... Project management skills Work Environment Remote position with up to 50% travel for customer ...

ABB

Group Account Manager

MI · Remote

$163K - $261K/yr

Segment Manager __ Your role and responsibilities: As the Group Account Manager, Meta - Data Center ... Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ...

Apogee

Distribution Account Manager

Reed City, MI · Remote

Position Summary The Distribution Account Manager manages sales to attain or exceed budgeted ... Project management skills Work Environment Remote position with up to 50% travel for customer ...

Reachdesk Ltd

Commercial Account Manager

Detroit, MI · On-site +1

Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) - your choice based on location ... About the role As a Commercial Account Manager at Reachdesk, you will own retention and growth ...

ArcSite

SMB Account Manager

Grand Rapids, MI · Remote

We're a remote-first team with a strong sense of community, driven by growth, collaboration, and ... About the Role We are looking for an SMB Account Manager to join ArcSite in a high-impact role ...

Clarivate Analytics

Senior Account Manager

Ann Arbor, MI · Remote

$105K - $132K/yr

Clarivate is seeking an experienced Senior Account Manager sales professional to join our Field ... Hours of Work This is a remote position, primarily working core business hours in your time zone ...

Clarivate

Senior Account Manager

Ann Arbor, MI · Remote

$105K - $132K/yr

Clarivate is seeking an experienced Senior Account Manager sales professional to join our Field ... Hours of Work This is a remote position, primarily working core business hours in your time zone ...

Clarivate

Senior Account Manager

Ann Arbor, MI · Remote

$105K - $132K/yr

Clarivate is seeking an experienced Senior Account Manager sales professional to join our Field ... Hours of Work This is a remote position, primarily working core business hours in your time zone ...

Roehm

Strategic Account Manager

Detroit, MI · On-site +1

This role is a remote role, within 2 hours driving distance of Detroit metro area. WHAT YOU WILL DO ... Minimum requirement of a technical Bachelor's Degree (Engineering, Chemistry, Polymer Science or ...

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All JobsTechnical Account Associate JobsRemote Technical Account Manager Associate JobsRemote Technical Account Manager Associate Jobs in Michigan

Remote Technical Account Manager Associate information

What is the difference between Remote Technical Account Manager Associate vs Remote Technical Support Specialist?

AspectRemote Technical Account Manager AssociateRemote Technical Support Specialist
Required CredentialsTechnical certifications, customer management experienceTechnical certifications, troubleshooting skills
Work EnvironmentClient-facing, account management focusHelpdesk, troubleshooting, support
Employer & Industry UsageTech companies, SaaS providersIT support, hardware/software vendors
Search & Comparison IntentCustomer relationship, account managementTechnical troubleshooting, support issues

The Remote Technical Account Manager Associate primarily focuses on managing client relationships and ensuring customer success, while the Remote Technical Support Specialist concentrates on troubleshooting technical issues. Both roles require technical certifications and are common in tech and SaaS industries, but their core responsibilities differ—one emphasizes account management, the other technical support.

How does a remote technical account manager associate typically collaborate with internal teams to resolve client issues?

As a Remote Technical Account Manager Associate, you'll regularly coordinate with product, engineering, and support teams to address client concerns and technical challenges. Effective communication is key, as you will often act as a liaison between the client and various internal stakeholders, ensuring that customer needs are clearly understood and prioritized. You'll also participate in virtual meetings, document technical requirements, and track issue resolution progress, making proactive updates to both clients and internal partners. This collaborative approach helps deliver timely solutions and builds strong client relationships.

What are the key skills and qualifications needed to thrive as a remote technical account manager associate, and why are they important?

To thrive as a Remote Technical Account Manager Associate, you need a strong understanding of technical concepts, troubleshooting skills, and a relevant degree or experience in IT or a related field. Familiarity with CRM systems, ticketing platforms, and cloud technologies, as well as certifications like CompTIA or ITIL, are often required. Excellent communication, problem-solving, and customer relationship management skills help you stand out in this client-facing, remote role. These skills are crucial for delivering effective technical support, fostering client satisfaction, and ensuring seamless collaboration across distributed teams.

What is a remote technical account manager associate?

A Remote Technical Account Manager Associate is an entry-level professional who supports clients by managing their technical needs and ensuring they receive optimal service from a company’s products or platforms—all while working remotely. They serve as a liaison between customers and engineering or support teams, help troubleshoot issues, and assist with onboarding and ongoing technical guidance. Their goal is to build strong relationships with clients, resolve technical problems efficiently, and help clients maximize the value of the company’s services.
What are the most commonly searched types of Remote Technical Account Manager jobs in Michigan? The most popular types of Remote Technical Account Manager jobs in Michigan are:
What cities in Michigan are hiring for Remote Technical Account Manager Associate jobs? Cities in Michigan with the most Remote Technical Account Manager Associate job openings:
Remote Technical Account Manager Associate jobs near you

Account Manager

Cavallo Solutions

Grand Rapids, MI • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Cavallo is searching for the next Account Manager to join the sales team! This role is a vital member of our go-to-market function, focused on supporting and growing our footprint within our customers. Your primary focus will be driving new revenue across our customer base. This role is ideal if you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working closely with customers to get more value out of a partnership.


A typical day for the Account Manager would include:


  • Architect and drive forward opportunities within top-tier accounts
  • Develop a strategic Plan within the territory to prioritize prospecting efforts via whitespace analysis
  • Create compelling ROI analyses to illustrate the value of our platform and additional functionality
  • Sell using a consultative, quantitative and value-based selling approach
  • The primary point of contact for licensing questions and identifying areas to further optimize the Customer
  • Provides partnership updates and alignment to Business stakeholders
  • Responsible for educating and providing demos for other lines of business (outside of current Cavallo deployment)
  • Responsible for providing Use Case workshops (onsite or remote)
  • Negotiate and close large contracts with multiple stakeholders
  • Assist in the retention and renewal of our customers
  • Work closely cross-functionally to ensure our customers are constantly delighted by our partnership with them


This may be the job for you if:


  • 5+ years of SaaS experience, Microsoft Dynamics experience highly preferred
  • 3+ years of complex sales experience
  • Consistent track record of over-achievement
  • Excellent phone, email, and social communication skills
  • Understanding of complex sales processes
  • Sales Methodology Training: MEDDIC (or MEDDPIC), Challenger Sale, SPIN Selling, Value Selling Framework, Sandler, Command of the Message (by Force Management), Sense Making (Gartner)


Why should you apply?


  • Become a member of a #PeopleFirst organization that believes in instilling excellence in the people who make up our team;
  • Grow brand awareness for a fast growing software development company;
  • Work with collaborative colleagues who seek out and value each other's input and feedback;
  • Strong leadership who believe in creating enormous and measurable value for our Customers.


Key Benefits:


  • Competitive Salary Package
  • Medical, Dental, Vision, Life and STD Insurance
  • 4% 401(k) Employer Match
  • Generous PTO and Work/Life Synergy
  • Learning and Career Development Opportunities


About Cavallo


Cavallo is at the forefront of developing cutting-edge profit technologies for product-centric brands and wholesale distributors. . We're seeking the self-motivated, the hard-working, the problem solvers, and the dedicated to join our team of experts. We're focused on helping businesses grow, expand, or reshape how they do things by approaching each and every problem with energy, creativity, and confidence. Ingenuity, adaptation, and evolution are at the core for us at Cavallo.


Our Grand Rapids-based headquarters is focused on helping change the way organizations do business through our software products, customizations, expertise, and support. Our enterprise software solutions work with leading business applications, including multiple leading ERP platforms, and integrate with a wide range of apps and other technologies. Cavallo has been in the business of helping manufacturing and distribution companies increase productivity and efficiency since 2003. We got our start when a small business owner tasked a software developer with transforming a pile of clipboards and legal pads into a streamlined, efficient inventory management system. We have been sharing ideas and innovating ever since.


Join Cavallo and help shape the next generation of data-driven enterprise solutions.

Apply