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Remote Tech Support Jobs in Streamwood, IL (NOW HIRING)

K2services

Director of Information Security

Chicago, IL · Remote

$150K - $200K/yr

Ourmissionis to providemodernized technology platforms,elevated technology support, andvaluable ... You'llreport to the EVP of Technology Enabled Solutions. Full time/Permanent role Remote across the ...

Sterling Engineering Inc.

Director of IT

Chicago, IL · On-site +1

Manage Microsoft Intune and endpoint management technologies, including device compliance, patch management, application deployment, and remote support. * Support zero-trust security initiatives and ...

Insight Global

Technical Support Specialist

Chicago, IL · Remote

$18 - $20/hr

Contract with right to hire REMOTE within driving distance to an office: Chicago, IL, New York, NY ... Support new technology rollouts by assisting and training end users. Compensation: $18-20/hr. Exact ...

Benda Infotech

Cybersecurity Analyst

Chicago, IL · On-site +1

$65K - $80K/yr

... , network administration, or information security (internships are acceptable) * Basic ... Primarily office-based or remote/hybrid work environment * Occasional after-hours support during ...

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All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Streamwood, IL

Remote Tech Support information

See Streamwood, IL salary details

$26.7K

$43K

$65.2K

How much do remote tech support jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote tech support in Streamwood, IL is $42,953.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $46,400.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

More about Remote Tech Support jobs

What job categories do people searching Remote Tech Support jobs in Streamwood, IL look for?

The top searched job categories for Remote Tech Support jobs in Streamwood, IL are:

What cities near Streamwood, IL are hiring for Remote Tech Support jobs?

Cities near Streamwood, IL with the most Remote Tech Support job openings:

Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Streamwood, IL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,953 per year, or $20.7 per hour.

Utility Project Support Specialist (Field Based)

ERM

Rolling Meadows, IL • On-site, Remote

$58K - $72K/yr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

ERMis hiring remoteUtility Project Support Specialiststo support our client based in theDanville, IL area. In this critical role, you will be supporting the client by handling customer inquiries in response to our client's utility line project notifications. Project information and training will be provided so that calls can be handled in an efficient manner. This is a remote part-time (20 hours/week), limited-term role for a duration of12 months, extendable.

RESPONSIBILITIES:

  • Manage large amount of inbound and outbound phone calls
  • Track inquiries by using various software applications (training to be provided)
  • Identify and assess customers' needs to achieve satisfaction.
  • Build sustainable relationships and trust with customers through open and interactive communication.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines, and policies.
  • Take the extra mile to engage customers.

REQUIREMENTS:

  • High School Diploma, GED, or equivalent.
  • Excellent communication skills both written and oral.
  • One (1) to three (3) years minimum working in a Customer Interface or Call Center environment.
  • Ability to work part-time shifts (8AM - 12PM, 11AM - 3PM, or 2PM - 6PM ET),

Pay Transparency:

For the Utility Project Support Specialist position, we anticipate the annual base pay of $58,240 - $72,800, or $28.00-$35.00 USD/hrUSD, limited-term, non-exempt. An employee's pay position within this range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. We also may have instances where employee's fall outside of the range based on the factors noted above. This job may be eligible for bonus pay (casual and fixed term/Flexforce employees are NOT bonus eligible).

We offer a comprehensive package of benefits including paid time off, medical, dental, vision, 401(k), life & disability insurance tobenefits eligible* employees.

*Benefits Eligibility is limited to Regular employees regularly scheduled to work 20 or more hours per week. Fixed-Term employees (including Flexforce) who are regularly scheduled to work 20 hours a week or more are eligible for alimitedbenefits package. Casual employees are NOT benefits eligible. See your recruiter for more details.

You can apply for this role throughhttps://www.erm.com/careers/apply/or through the internal careers portal if you are a current employee.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, determinable, and payable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Who We Are:

As the largest global pure play sustainability consultancy, we partner with the world's leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations.

At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our "boots to boardroom" approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level.

Please submit your resume and brief cover letter. Based on review of these responses, shortlisted candidates will be invited for interviews.

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Thank you for your interest in ERM!

ERM logo

About ERM

Sourced by ZipRecruiter

As the largest global pure play sustainability consultancy, we partner with the world's leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations. At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our "boots to boardroom" approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level.

Industry

Business management consulting

Company size

5,001 - 10,000 Employees

Headquarters location

City of London, Greater London, GB

Social media

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