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Remote Tech Support Jobs in Heiskell, TN (NOW HIRING)

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Remote Tech Support information

See Heiskell, TN salary details

$23.8K

$38.3K

$58.1K

How much do remote tech support jobs pay per year?

As of Aug 19, 2026, the average yearly pay for remote tech support in Heiskell, TN is $38,279.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,000.00 and $41,400.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What cities near Heiskell, TN are hiring for Remote Tech Support jobs?

Cities near Heiskell, TN with the most Remote Tech Support job openings:

Infographic showing various Remote Tech Support job openings in Heiskell, TN as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $38,279 per year, or $18.4 per hour.

Fully Remote Licensed Clinical Social Worker (LCSW) - School Setting

Company Confidential

Knoxville, TN • Remote

$80K - $104K/yr

Full-time

Medical, Dental, Vision, Life

Posted 23 hours ago

Posted today


Job description

Position Overview

Gotham Enterprises Ltd is seeking a dedicated and empathetic Licensed Clinical Social Worker (LCSW) to join our fully remote team. In this full-time position, you will play a crucial role in supporting the mental health and well-being of students and families within a school setting. Your expertise will help address the emotional and psychological needs of our diverse client population, ultimately contributing to improved academic and social outcomes.

About the Organization

At Gotham Enterprises Ltd, we are committed to providing innovative and compassionate mental health services to communities across the United States. Our therapist network is comprised of skilled professionals who work diligently to deliver high-quality care. We prioritize the well-being of both our clients and team members, fostering an environment where personal and professional growth is encouraged.

Work Environment

This position offers the convenience of a fully remote work setting, allowing you to collaborate and connect with patients from the comfort of your home. We utilize advanced telehealth technologies, enabling seamless communication with clients and colleagues alike. The flexibility of a remote work arrangement not only enhances work-life balance but also allows you to tailor your schedule to suit your individual preferences, eliminating the need for a daily commute.

Key Responsibilities
  • Conduct thorough clinical assessments through telehealth platforms to develop tailored treatment plans that incorporate best practices and evidence-based interventions.

  • Implement therapeutic techniques such as cognitive-behavioral therapy (CBT) and dialectical behavior therapy (DBT), adapting your approach to meet the unique mental health needs of each student.

  • Maintain accurate and confidential clinical records in compliance with healthcare regulations while utilizing secure electronic health record (EHR) systems.

  • Collaborate virtually with a multidisciplinary team of psychiatrists, psychologists, and other mental health professionals to ensure comprehensive care for your patients.

  • Engage in ongoing case consultations and peer review meetings to enhance care quality and stay informed about best practices within the field.

  • Provide education to students and their families regarding mental health resources, treatment options, and coping strategies, utilizing digital tools for effective communication.

  • Stay current on recent developments and research in mental health and telehealth practices, integrating new insights into your clinical work.

Patient Population / Client Focus

In this role, you will primarily work with children, adolescents, and their families. Your interventions will aim to address behavioral issues, emotional distress, and social challenges faced in a school environment. By utilizing solution-focused practices, you will empower clients to overcome their difficulties and achieve their goals.

Qualifications
  • A Master’s degree in Social Work from an accredited institution.

  • A valid Licensed Clinical Social Worker (LCSW) license to practice in Tennessee.

  • At least 2 years of clinical experience, emphasizing the delivery of psychotherapy services.

  • Solid understanding and application of solution-focused therapeutic interventions suitable for remote delivery.

  • Exceptional communication skills, with the ability to effectively establish rapport with clients through virtual platforms.

  • Strong critical thinking and problem-solving abilities to navigate the challenges of remote clinical practice.

  • Ability to work both independently and collaboratively within a virtual team structure.

Preferred Experience
  • Experience in a school setting, working with children and adolescents facing a variety of mental health concerns.

  • Familiarity with telehealth platforms and remote counseling best practices.

Compensation and Benefits
  • We offer a competitive annual salary ranging from $80,000 to $104,000, commensurate with experience.

  • Comprehensive medical, dental, and vision insurance plans to support your health and well-being.

  • Life and disability insurance to give you peace of mind.

  • Malpractice insurance coverage to ensure a worry-free remote practice.

  • Access to an employee assistance program, providing confidential counseling and mental health support.

  • Unlimited referrals to ensure you maintain a steady client base, allowing you to focus on delivering outstanding care.

  • Streamlined administrative processes to reduce paperwork, enabling you to spend more time with your patients.

Career Growth Opportunities

At Gotham Enterprises Ltd, we value professional development and continuous learning. You will have opportunities to engage in virtual training sessions, conferences, and webinars, all aimed at enhancing your skills and broadening your clinical knowledge. Additionally, our supportive environment allows for career advancement, with pathways into supervisory and leadership roles as you gain experience.

Why Join Our Team

Joining Gotham Enterprises means becoming part of a compassionate and supportive community dedicated to improving mental health outcomes. You will have the opportunity to make a meaningful impact in the lives of students and families, working in an innovative and flexible remote setting. Together, we can drive positive change and create a brighter future.

Application Information

If you are a motivated Licensed Clinical Social Worker looking to join a forward-thinking organization that prioritizes mental health and well-being, we encourage you to apply today. Please submit your resume and a cover letter outlining your qualifications and relevant experience. We look forward to welcoming you to our team!