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Remote Tech Support Jobs in Heiskell, TN (NOW HIRING)

Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... Licensing support with upfront coverage of costs * Technology package provided Our history ...

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Remote Tech Support information

See Heiskell, TN salary details

$23.8K

$38.3K

$58.1K

How much do remote tech support jobs pay per year?

As of Sep 15, 2026, the average yearly pay for remote tech support in Heiskell, TN is $38,279.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,000.00 and $41,400.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What cities near Heiskell, TN are hiring for Remote Tech Support jobs?

Cities near Heiskell, TN with the most Remote Tech Support job openings:

Infographic showing various Remote Tech Support job openings in Heiskell, TN as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $38,279 per year, or $18.4 per hour.

Remote Licensed Professional Counselor (LPC)

Knoxville, TN • Remote

$55K - $76K/yr

Full-time

Posted 12 days ago


Job description

Position Overview

Mental Joy Counseling Services is actively seeking a compassionate and qualified Licensed Professional Counselor (LPC) to join our dedicated team in a full-time remote capacity. This role is designed for professionals who are eager to make a profound impact on individuals' mental and emotional health through telehealth services. This position offers an annual salary range of USD 80,000 to 90,000, dependent on experience and client caseload.

About the Organization

Mental Joy Counseling Services is a leading provider of remote mental health solutions based in Knoxville, Tennessee. Our mission is to empower individuals to achieve emotional well-being and personal growth through accessible counseling services. We pride ourselves on delivering high-quality, client-centered care that meets the diverse needs of our community. As we expand our reach, our commitment remains steadfast in providing comprehensive support, specifically designed to accommodate the busy lifestyles of our clients.

Work Environment

This job is entirely remote, allowing you to provide valuable telehealth counseling services from a secure and private workspace of your choice. We utilize cutting-edge, HIPAA-compliant telehealth platforms that facilitate easy and secure connections with clients. The flexibility of remote work enables you to maintain a sustainable work-life balance, all while connecting with clients across diverse settings.

Key Responsibilities
  • Conduct regular remote counseling sessions with clients via secure telehealth channels, ensuring their emotional safety and confidentiality.
  • Thoroughly assess clients’ mental health needs, using established protocols to develop personalized treatment plans tailored to their unique situations.
  • Provide individual and group therapy sessions, addressing a wide range of mental health challenges including anxiety, depression, relationship conflicts, trauma, and substance use disorders.
  • Maintain meticulous and confidential records of client interactions and treatment progress, adhering to state and federal regulations as well as ethical standards.
  • Collaborate effectively with an interdisciplinary team of mental health professionals, including psychiatrists and social workers, to ensure comprehensive care for clients.
  • Stay informed about advancements in the field of mental health, integrating best practices and new research findings into counseling methodologies.
  • Engage in regular professional development activities, including team meetings and supervision sessions, to continuously enhance your skills and knowledge base.
  • Exhibit empathy, active listening, and a culturally competent approach in all client interactions to foster trust and rapport.
Patient Population / Client Focus

In this role, you will work with a diverse client population, encompassing individuals from various backgrounds, age groups, and life experiences. Your clients may present with an array of mental health concerns, from chronic anxiety and depression to situational stressors and life transitions. Your expertise and compassionate approach to counseling will directly impact these individuals’ journeys towards healing and self-improvement.

Qualifications
  • Current licensure as a Licensed Professional Counselor (LPC) in the state of Tennessee.
  • A Master's degree in counseling or a closely related field from an accredited institution.
  • Proficiency in telehealth counseling practices is desirable but not strictly required.
  • Exceptional interpersonal skills, facilitating the ability to establish meaningful connections with clients.
  • Strong verbal and written communication skills, important for effectively conveying ideas and treatment recommendations.
  • A thorough understanding of the ethical and legal standards governing counseling practices.
  • A reliable high-speed internet connection and access to a secure, private area for conducting remote sessions are essential.
  • Commitment to complying with all relevant state and federal telehealth regulations and guidelines.
Preferred Experience
  • Previous experience in telehealth counseling and familiarity with telehealth technologies is an added advantage.
  • Experience working with diverse populations and different therapeutic modalities will enhance your effectiveness in this role.
  • Participation in community mental health initiatives or programs that emphasize holistic client care is highly regarded.
Compensation and Benefits
  • Competitive salary within the range of USD 80,000 to 90,000 annually, commensurate with experience.
  • Flexible work hours that enable you to design a schedule that works for you and your clients.
  • Access to professional development resources, including training, workshops, and continuing education opportunities.
  • Utilization of our secure telehealth platform, fully supported with technical assistance for seamless operation.
  • Join a collaborative team environment where feedback, support, and camaraderie are encouraged.
  • Engage in meaningful work that has a direct, positive influence on the lives of clients and their families.
Career Growth Opportunities

At Mental Joy Counseling Services, there is a clear pathway for professional growth and advancement. By engaging in ongoing training and participating in team initiatives, you will expand your expertise and potentially explore leadership roles or specialized therapeutic practices within our organization.

Why Join Our Team

By becoming a part of Mental Joy Counseling Services, you are not just stepping into a job — you are becoming part of a mission-driven organization focused on improving lives. We believe in nurturing our employees, fostering their growth, and supporting them in their professional journeys. If you are a passionate LPC ready to make a real difference while enjoying the benefits of a supportive work environment, we invite you to apply.

Application Information

If you are a dedicated Licensed Professional Counselor looking for an impactful, flexible work opportunity, please submit your resume along with a cover letter detailing your qualifications and interest in this position. We look forward to hearing from you and potentially welcoming you to our team at Mental Joy Counseling Services!