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Remote Tech Support Jobs in Chattanooga, TN (NOW HIRING)

Liveops

Remote Customer Service Agent

Dalton, GA · Remote

$13.75 - $18.50/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

Liveops

Remote Customer Service Agent

Chattanooga, TN · Remote

$14 - $19/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

Liveops

Remote Customer Service Agent

Cleveland, TN · Remote

$13 - $17.25/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

Talkiatry

Psychiatrist (Remote)

Chattanooga, TN · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Licensing support with upfront coverage of costs * Technology package provided What we're looking ...

Talkiatry

Psychiatrist (Remote)

Chattanooga, TN · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Licensing support with upfront coverage of costs * Technology package provided What we're looking ...

Liveops

Remote Customer Service Representative

Dalton, GA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... tech challenges. * Experience with inbound/outbound customer support; call center experience is a ...

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All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Chattanooga, TN

Remote Tech Support information

See Chattanooga, TN salary details

$24.6K

$39.6K

$60.1K

How much do remote tech support jobs pay per year?

As of Aug 19, 2026, the average yearly pay for remote tech support in Chattanooga, TN is $39,590.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,100.00 and $42,800.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

More about Remote Tech Support jobs

What are the most commonly searched types of Tech Support jobs in Chattanooga, TN?

The most popular types of Tech Support jobs in Chattanooga, TN are:

What job categories do people searching Remote Tech Support jobs in Chattanooga, TN look for?

The top searched job categories for Remote Tech Support jobs in Chattanooga, TN are:

What cities near Chattanooga, TN are hiring for Remote Tech Support jobs?

Cities near Chattanooga, TN with the most Remote Tech Support job openings:

Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Chattanooga, TN as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,590 per year, or $19 per hour.

IT Operations Center Technician

BlueCross BlueShield of Tennessee

Chattanooga, TN • On-site, Remote

Full-time

Posted 7 days ago

Job description

BlueCross BlueShield of Tennessee is hiring an IT Operations Center Technician for our IT Operations Center Team!
In this role, you will help ensure the stability and reliability of critical enterprise systems by monitoring production environments, supporting scheduled and unscheduled batch processing, responding to operational alerts, and performing first-level incident triage and remediation. You'll be part of a collaborative operations team responsible for monitoring system health, troubleshooting failed jobs and operational exceptions, supporting workload scheduling requests, and helping resolve issues that impact business-critical services.
To be successful in this role, you'll bring strong attention to detail, excellent communication skills, a customer-focused mindset, and a willingness to learn. This role is ideal for someone looking to start or grow their IT career while gaining hands-on experience in enterprise operations, systems monitoring, incident response, and troubleshooting. Candidates who are dependable, process-oriented, and enjoy solving problems in a team environment will be especially successful.
Ideal candidates for the role will bring:
  • Ability to follow established procedures and work effectively in a fast-paced operational environment
  • Strong troubleshooting and problem-solving abilities
  • Attention to detail and the ability to manage multiple responsibilities simultaneously
  • Willingness to learn and grow within an enterprise IT environment

Preferred Qualifications:
  • Prior experience in IT support, help desk, technical support, or a related technology role
  • Exposure to systems monitoring, incident management, or production support activities
  • Basic understanding of networking, operating systems, or enterprise technology environments
  • Experience working in a customer service or operations-focused environment
  • Experience troubleshooting technical issues and escalating incidents appropriately

Note:
  • This is a remote, work-from-home position, but the final round of interviews will take place on-site in our Chattanooga, TN office
  • This role supports a Tuesday through Saturday schedule from 3:30 p.m. to midnight EST
  • This role supports a 24/7/365 operation; occasional overtime and holiday coverage will be required
  • Sponsorship is not available for this role

Job Responsibilities
  • Performing first-level triage of events, such as running scripts to restart system processes and services.
  • Analyzing, diagnosing, and resolving system errors, malfunctions, mis-configurations, and job stoppages to maintain services, enhance capabilities, and prevent system outages.
  • Processing output produced from nightly batch.
  • Renaming, cataloging, and un-cataloging data sets on tapes and disk.
  • Must be able to work flexible shifts in a 24x7x365 work environment, including mandatory rotating weekend, holiday, and overtime assignments.

Job Qualifications
Education
  • Associates Degree in Business, Computer Science or equivalent work experience required. (Equivalent years of experience are determined as one year of technical experience for every year of college requested).

Experience
  • 1 year - Technical experience including knowledge and proven understanding of Information Technology Infrastructure Library (ITIL) required

Skills/Certifications
  • Working knowledge of mainframe processes and workload automation tools, enterprise monitoring tools, trouble ticketing systems, Windows Operating Systems, and Unix operating systems (AIX, Solaris, or HPUX)
  • Proficient in MicroSoft Office (Outlook, Word, Excel, Access and Powerpoint)
  • Proven analytical and problem solving skills and ability to perform non-routine analytical tasks
  • Excellent oral and written communication skills
  • Conflict management and resolution skills
  • Adaptive to high pace and changing environment

Number of Openings Available
1
Worker Type:
Employee
Company:
BCBST BlueCross BlueShield of Tennessee, Inc.
Applying for this job indicates your acknowledgement and understanding of the following statements:
BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.
Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:
BCBST's EEO Policies/Notices
BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

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