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Remote Tech Support Jobs in Baltimore, MD (NOW HIRING)

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Remote Tech Support information

See Baltimore, MD salary details

$26.8K

$43.2K

$65.6K

How much do remote tech support jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote tech support in Baltimore, MD is $43,202.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $46,700.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

More about Remote Tech Support jobs

What are the most commonly searched types of Tech Support jobs in Baltimore, MD?

The most popular types of Tech Support jobs in Baltimore, MD are:

What are popular job titles related to Remote Tech Support jobs in Baltimore, MD?

For Remote Tech Support jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Remote Tech Support jobs in Baltimore, MD look for?

The top searched job categories for Remote Tech Support jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Remote Tech Support jobs?

Cities near Baltimore, MD with the most Remote Tech Support job openings:

Remote Tech Support jobs near you

Psychotherapist, Private Practice

Comprehensive Clinical Solutions

Baltimore, MD • Remote

$35 - $60/hr

Contractor

Re-posted 13 days ago

Job description

Licensed Clinical Therapist/ Licensed Eligible

Comprehensive Clinical Services

Teletherapy Serving Clients- Virtual/ Maryland

Position Summary
Private group practice is seeking a part time or full-time psychotherapist to provide individual, group, family, and couples therapies. This position is part time with the potential for full time. Work from office or home while serving clients accessing care from the office location. Provide behavioral care services in the office and or through a HIPAA-compliant online system.

Organizational Overview
Our mission is to provide the highest quality and compassionate behavior health care to our clients, families and people in need through a comprehensive arrangement of services and effective clinical care. We partner with whom we serve for the best clinical outcomes through integrity, respect, diversity, teamwork and excellence.

Job Responsibilities

  • Provide mental health services such as intake, therapy and counseling
  • Analyze psychological/psychosocial aspects of individual interrelationships to gain understanding of an individual’s thoughts, feelings and behaviors
  • Act as a treatment team member to determine, coordinate and implement appropriate care
  • Prepare and regularly maintain progress notes and discharge summaries
  • Maintain a therapeutic and safe environment for all
  • Facilitate therapeutic groups that address specific identified treatment issues and reinforces treatment plans
  • Provide observational feedback within the multidisciplinary team context
  • Maintain all required certifications and licenses

Job Requirements

  • Licensed clinical social workers and licensed professional counselors
  • Clinicians licensed in Maryland
  • Professional licensure must enable independent practice
  • Provisional licenses or those requiring additional supervision are eligible

Ideal Candidate

  • Interest in being a pioneering clinician in a thriving behavioral health care modality
  • Comfortable with technology
  • Strong communication skills
  • Telehealth experience preferred
  • Established and updated CAQH profile strongly preferred

Logistics

  • Contract position
  • Required to commit a minimum availability of 10-20 hours/week, Monday-Friday 8am-7pm and or Saturdays.
  • Set your own schedule
  • Malpractice insurance and insurance required
  • Candidates are required to have their own computer with a web camera, microphone and strong internet connection
  • Online software and technology support will be provided
  • Candidates must be able to obtain and consistently maintain credentials on payer panels

Job Types: Part-time, full-time, Contract

License:

  • Maryland Licensed Clinical Social Worker
  • Maryland Licensed Professional Counselors

Work Location:

  • In office/ virtual

Company's website:

  • www.2ccsolutions.com

Work Remotely:

  • Yes

Salary: 50-60%

Job Types: Part-time, Full-time Contract

Pay: per session, hourly
'
Work Location:

  • Virtual

Work Remotely

  • Yes

Job Types: Full-time, Part-time, Contract

Salary: $35.00 - $60.00 per hour/ per session

Benefits:

  • Flexible schedule
  • Professional development assistance

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday, Saturday
  • Self-determined schedule
  • Weekend availability

COVID-19 considerations:

Yes, constant cleaning between clients and constant cleaning of common office areas.

Education:

  • Master's

Experience:

  • Therapist & Counselor: 2 years (Preferred)

License/Certification:

  • LCSW, LPC, LMFT (Preferred)
  • Licensed Eligible

Work Location: Remote