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Remote Tech Support Jobs in Pennsylvania (NOW HIRING)

TEKsystems

Help Desk Specialist - Stores

Philadelphia, PA · Remote

$20 - $23/hr

Help Desk Technician (Remote) - Bilingual English/SpanishPosition Overview We are seeking customer-focused and tech-savvy Help Desk Technicians to provide remote support to retail store locations ...

New

Slipstream IT

Service Desk Analyst

PA · On-site +1

$45K/yr

Introduction At Slipstream LS we work to streamline IT Support and provide managed solutions with a ... Provide remote hardware support for laptops, tablets, mobile devices, monitors, docking stations ...

Amrize

Manufacturing Technology Leader

Philadelphia, PA · Remote

$15.75 - $19.25/hr

Remote Worker - Tennessee, Remote Worker - Texas, Remote Worker - Utah, Remote Worker - Virginia ... Support the value streams for each business functionally to ensure good collaboration, effective ...

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Showing results 21-40

All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Pennsylvania

Remote Tech Support information

See Pennsylvania salary details

$27.1K

$43.6K

$66.2K

How much do remote tech support jobs pay per year?

As of Aug 14, 2026, the average yearly pay for remote tech support in Pennsylvania is $43,585.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,600.00 and $47,100.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

Can I work remotely in remote tech support?

Remote tech support jobs are commonly available and often allow employees to work from home or other remote locations. These roles typically require strong communication skills, technical knowledge, and familiarity with remote collaboration tools. Many companies offer flexible schedules for remote tech support positions, making them accessible to a wide range of candidates.
More about Remote Tech Support jobs

What are the most commonly searched types of Tech Support jobs in Pennsylvania?

The most popular types of Tech Support jobs in Pennsylvania are:

What are popular job titles related to Remote Tech Support jobs in Pennsylvania?

For Remote Tech Support jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Remote Tech Support jobs in Pennsylvania look for?

The top searched job categories for Remote Tech Support jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Remote Tech Support jobs?

Cities in Pennsylvania with the most Remote Tech Support job openings:

Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Pennsylvania as of August 2026, with employment types broken down into 72% Full Time, 16% Part Time, 9% Contract, and 3% Nights. Highlights an 100% Remote job distribution, with an average salary of $43,585 per year, or $21 per hour.

Remote Support Professional-FT

Hope Enterprises Inc.

Williamsport, PA • On-site, Remote

$13.50 - $16.50/hr

Full-time

Posted 7 days ago

Job description

The Remote Support Professional, under the supervision of the Remote Support Manager, is responsible for assisting individuals with developmental disabilities or other special needs in various environments. This role supports clients in their daily living activities, including personal care, household tasks, and community involvement, while fostering an environment of safety, respect, and empowerment.
ESSENTIAL FUNCTIONS
The essential functions of this position consist of the ability to perform basic math functions, write, read, and comprehend what is read. Expressive and receptive language skills are also required in the execution of the responsibilities below. Patience, compassion, and empathy with strong communication and interpersonal skills are essential. Position requires wearing suitable attire (clothing and footwear) that is respectful, practical, and conducive to providing high-quality care. In fulfilling this job, one must possess enough physical mobility to perform general office and administrative work. All the above may be performed with or without reasonable accommodation.
Duties
  • Be a primary advocate for individuals served by ensuring health, safety, and welfare at all times.
  • Honor and respect individuals and their personal rights in all aspects of the individual's lives.
  • Comply with Hope's confidentiality policy and all applicable HIPAA regulations.
  • Function as an appropriate role model and present an acceptable appearance and image when representing the agency.
  • Exercise common sense and good judgment in all decision making
  • Implement behavior management plans, provide guidance, and use positive reinforcement techniques to support individuals in managing behaviors.
  • Support and encourage individuals to participate in recreational, educational, and social activities both within the home and in the community.
  • Monitor and assist with medical needs, including medication administration and appropriate documentation, and ensure the safety and well-being of individuals.
  • Report any health or behavioral changes/concerns to supervisors.
  • Manage challenging behaviors using de-escalation techniques.
  • Follow behavior intervention plans (if applicable)
  • Support individuals with household chores such as meal preparation, laundry, cleaning, and maintaining a clean-living environment.
  • Maintain a safe environment and address potential risks.
  • Support individuals with transportation to appointments, work, and/or social activities.
  • Maintain accurate records of the individuals' activities, such as behavior, health status, and progress in daily logs and reports.
  • Effectively communicate with individuals, families, and staff. Report any incidents, concerns, or updates regarding individuals' well-being or behavior.
  • Support individuals in developing life skills and promoting independence in daily routines, social interactions, and personal decision-making.
  • Collaborate closely with other staff members to ensure a coordinated approach to care and support for individuals. Ensure full compliance with Integration, Everyday Lives, Hope Enterprises, Inc. Policy and Procedures and current ODP practices and philosophies.
  • Notify and consult with supervisor when additional support is needed. Utilize the On-Call System as appropriate.

Specific to: Remote Support Services:
  • Be awake at all times to provide support through monitoring alerts from the technology and/or to provide direct virtual support to individuals as scheduled or needed.
  • Responds to urgent requests from individual served, and as needed escalates to dispatching of back-up in person staffing.
  • Notifies and coordinates with emergency personnel when required.
  • Troubleshoots technology issues with remote support systems in the homes and escalate issues if necessary.
  • Provides ongoing training with technology to individuals served to engage them to utilize in-home devices.
  • Monitors wearable devices when individual is away from home, and provides assistance and interventions as needed.
  • Provides remote support to individuals remotely throughout assigned region.

Other Duties
  • Accept temporary work assignments.
  • Attend and participate in scheduled training and meetings.
  • Perform other duties as required or assigned.

HOURS: This is a non-exempt position. Responsible to work 20-40+ hours per week (as applicable to position) with flexible hours as required by program needs and may include evenings, weekends, and holidays.
IMMEDIATE SUPERVISOR: Remote Support Manager
POSITIONS SUPERVISED: None
  • High school diploma or General Educational Development (GED) Certificate.
  • Experience in human services is preferred, or an equivalent combination of experience and training is acceptable.
  • All staff must be at least 18 years of age.
  • A valid driver's license is required unless programmatic circumstances permit. Proficiency with technology is required.

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