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Remote Support Jobs in Reno, NV (NOW HIRING)

Accounts Receivable Manager - Remote

Reno, NV ยท Remote

$130K - $180K/yr

Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal ... Support monthly and quarterly close processes, including A/R subledger reconciliation to the ...

Sales Representative, Inbound Remote

Reno, NV ยท On-site +1

$45K - $100K/yr

As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support ... Our Sales Representative, Inbound Remote position is available for candidates based in the states ...

Remote Psychiatrist (MD/DO) - Nevada

Reno, NV ยท Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

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Remote Support information

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How much do remote support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote support in Reno, NV is $25.97, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $28.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What Are Remote Support Jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are some common challenges faced by professionals in a Remote Support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.
What are the most commonly searched types of Support jobs in Reno, NV? The most popular types of Support jobs in Reno, NV are:
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What cities near Reno, NV are hiring for Remote Support jobs? Cities near Reno, NV with the most Remote Support job openings:
Accounts Receivable Manager - Remote

Accounts Receivable Manager - Remote

micro1 AI

Reno, NV โ€ข Remote

$130K - $180K/yr

Part-time

Medical, Retirement, PTO

Posted 18 days ago


Job description

Job title: Revenue & Accounts Receivable Manager


Job Type: Full-time


Location: Remote


Job Summary:


Join our team as a Revenue & Accounts Receivable Manager and play a pivotal role in ensuring the financial health and operational integrity of micro1โ€™s revenue cycle. This is an exceptional opportunity to own end-to-end A/R operations, drive revenue recognition accuracy, and build scalable financial processes within a fast-moving, mission-driven company. We value team members who bring sharp analytical instincts, a bias toward action, and a commitment to excellence in every detail.


Key Responsibilities:


  1. Own the full accounts receivable lifecycle, including invoicing, collections, cash application, and reconciliation, ensuring accuracy and timeliness across all customer accounts
  2. Manage and continuously improve revenue recognition processes in accordance with ASC 606 and GAAP standards
  3. Monitor aging reports and lead proactive collections outreach, escalating as necessary to resolve delinquencies and minimize DSO
  4. Partner cross-functionally with Sales, Legal, and Customer Success to resolve billing disputes, credit holds, and contract discrepancies in a timely manner
  5. Prepare and deliver weekly and monthly A/R reporting, including aging summaries, cash flow forecasts, and KPI dashboards for finance leadership
  6. Maintain and optimize financial systems for transaction accuracy, workflow efficiency, and audit readiness
  7. Support monthly and quarterly close processes, including A/R subledger reconciliation to the general ledger
  8. Develop, document, and enforce internal controls and A/R policies to mitigate risk and ensure compliance
  9. Assist with audit preparation and respond to external auditor inquiries related to revenue and receivables
  10. Identify opportunities to automate and scale A/R workflows as the company grows



Required Skills and Qualifications:


  1. Bachelorโ€™s degree in Accounting or Finance; CPA or CA preferred
  2. 4โ€“6 years of experience in accounts receivable, revenue operations, or a related finance role, ideally within a high-growth technology or SaaS company
  3. Hands-on experience with ERP/accounting system
  4. Deep understanding of accounts receivable processes, revenue recognition principles (ASC 606), and GAAP
  5. Strong command of Google Sheets and Excel
  6. Demonstrated ability to manage collections and resolve billing disputes with professionalism and urgency
  7. Exceptional written and verbal communication skills, with attention to detail
  8. Proven ability to thrive in a fast-paced, remote environment and work independently with minimal oversight


Preferred Qualifications:


  1. CPA, or progress toward a professional certification.
  2. Prior experience implementing or improving A/R automation tooling.



Compensation & Benefits Notice


The national pay range for this full-time position is base salary of $110,000 โ€“$150,000 USD. All employees are eligible for equity compensation, and employees may also receive performance-based bonuses, dependent on role and subject to company policies. micro1 provides a comprehensive benefits package, including up to 100% reimbursement for health-insurance premiums, paid time off, a 401(K) plan with a company match, and additional benefits designed to support a high-performing, remote-first workforce.


micro1 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to support@micro1.ai.


Our hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.


Disclaimer


The information contained in this job posting, including but not limited to role responsibilities, qualifications, compensation, and benefits, is provided for informational purposes only and does not constitute a binding offer of employment. micro1 reserves the right to amend, modify, or withdraw any portion of this posting at its sole discretion and without prior notice. All employment decisions are made in accordance with applicable laws and regulations.