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Remote Support Jobs in Reno, NV (NOW HIRING)

Liveops

Remote Customer Service Agent

Sparks, NV · Remote

$15.75 - $21.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

ReminderMedia

Sales Executive - Remote

Reno, NV · Remote

$65K - $125K/yr

Receive unwavering support from inspirational leaders who care as much as you about your success ... Fully Remote Setup: We supply all equipment needed to work effectively from your home office About ...

The Edelson Agency

Hiring Remote Insurance Brokers

Reno, NV · On-site +1

$70K - $90K/yr

... ongoing support with claims and renewals. Affordable and detailed Leads. There is NO cold calling ... Remote work with flexible hours. Tailored to YOUR schedule Join The Edelson Agency and build a ...

Talkiatry

Remote Therapist - Nevada

Reno, NV · Remote

$20K/mo

Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... What Your Day-to-day Practice Looks Like 100% remote, outpatient therapy Lower to moderate acuity ...

ReminderMedia

Sales Executive - Remote

Reno, NV · Remote

$65K - $125K/yr

Receive unwavering support from inspirational leaders who care as much as you about your success ... Fully Remote Setup: We supply all equipment needed to work effectively from your home office About ...

The Edelson Agency

Hiring Remote Insurance Brokers

Reno, NV · Remote

$70K - $90K/yr

... ongoing support with claims and renewals. Affordable and detailed Leads. There is NO cold calling ... Remote work with flexible hours. Tailored to YOUR schedule Join The Edelson Agency and build a ...

1bios

Be Seen First

Korean Speaking Certified Medical Assistant - Remote Work from Home

Reno, NV · Remote

$20/hr

Manage a panel of patients (up to 225), providing monthly care and support via phone and electronic ... Remote Patient Monitoring or Chronic Care Management experience preferred. Company Description ...

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Remote Support information

See Reno, NV salary details

$14

$25

$44

How much do remote support jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote support in Reno, NV is $25.97, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $28.27 per hour, depending on experience, location, and employer.

What Are Remote Support Jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a Remote Support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a Remote Support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

More about Remote Support jobs
What are the most commonly searched types of Support jobs in Reno, NV? The most popular types of Support jobs in Reno, NV are:
What are popular job titles related to Remote Support jobs in Reno, NV? For Remote Support jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Remote Support jobs in Reno, NV look for? The top searched job categories for Remote Support jobs in Reno, NV are:
What cities near Reno, NV are hiring for Remote Support jobs? Cities near Reno, NV with the most Remote Support job openings:
Remote Support jobs near you
Remote Customer Service Agent

Remote Customer Service Agent

Liveops

Sparks, NV • Remote

$15.75 - $21.25/hr

Contractor

Posted 18 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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