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Remote Support Jobs in Kent, WA (NOW HIRING)

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Remote Support information

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How much do remote support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote support in Kent, WA is $29.40, according to ZipRecruiter salary data. Most workers in this role earn between $21.73 and $32.02 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What are the most commonly searched types of Support jobs in Kent, WA?

The most popular types of Support jobs in Kent, WA are:

What are popular job titles related to Remote Support jobs in Kent, WA?

For Remote Support jobs in Kent, WA, the most frequently searched job titles are:

What job categories do people searching Remote Support jobs in Kent, WA look for?

The top searched job categories for Remote Support jobs in Kent, WA are:

What cities near Kent, WA are hiring for Remote Support jobs?

Cities near Kent, WA with the most Remote Support job openings:

Infographic showing various Remote Support job openings in Kent, WA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 25% Part Time, 5% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $61,162 per year, or $29.4 per hour.

Remote Full-Time Licensed Mental Health Counselor (LMHC) at StrongMynd Plus Support

StrongMynd Plus Support, Inc.

Tacoma, WA โ€ข Remote

Full-time

PTO

Posted 5 days ago


Job description

Position Overview

StrongMynd Plus Support, Inc. is actively seeking a compassionate and skilled Licensed Mental Health Counselor (LMHC) to join our dedicated team. This full-time position is designed for experienced professionals who are eager to make a tangible impact in the lives of individuals seeking support for their mental health. The role involves providing assessment, therapeutic intervention, and ongoing support to clients in a remote setting, fostering a path to wellness and recovery.

About the Organization

At StrongMynd Plus Support, Inc., we believe in empowering individuals to live their best lives. We offer a comprehensive range of services that include emotional health and wellness therapy, drug recovery programs, and specialized assistance for developmental impairments and acquired brain injuries. Our organization prioritizes respect and compassion, ensuring that every client receives person-centered programming tailored to their unique needs. We are deeply committed to enabling individuals to participate actively in their communities while pursuing personal growth, independence, and recovery.

Work Environment

This role is fully remote, allowing for flexibility and an optimal work-life balance. We foster a collaborative environment where mental health professionals can connect with each other while maintaining relationships with clients. Our dedicated outpatient office not only serves as a hub for our services but also embraces innovation in therapy methods. Employees are encouraged to engage in continuous learning and pursue personal development initiatives to further their professional skills.

Key Responsibilities
  • Conduct detailed client assessments and collaborate on treatment plans, preparing essential documentation such as pre-crisis plans, behavioral guidelines, and risk assessments in adherence to regulatory standards.
  • Utilize evidence-based screening tools recommended by the clinical team to ensure accurate evaluations and tailored interventions.
  • Engage in proactive communication with multidisciplinary teams to formulate and implement effective positive behavior support strategies.
  • Participate in licensing and accreditation processes to uphold the high standards of care expected within our organization.
  • Act as a liaison with various service systems, governmental agencies, and community partners, ensuring seamless coordination of client care.
  • Establish and nurture relationships with local, state, and federal organizations, advocating for program enhancements and securing partnerships and funding opportunities.
  • Champion the integration of our mission and values into clinical practices, promoting a culture of recovery and wellness.
  • Be involved in ongoing personal and professional development, including attending conferences, participating in presentations, and joining committees focused on behavioral health.
  • Complete any additional responsibilities as assigned by the Clinic Director to support the overall objectives of the organization.
Patient Population / Client Focus

As a Licensed Mental Health Counselor, you will work with a diverse client base, including individuals coping with mental health challenges ranging from anxiety and depression to substance use disorders and developmental disabilities. Your clinical expertise will play a crucial role in facilitating recovery journeys, making a positive influence in both individual lives and broader community wellness initiatives.

Qualifications
  • A Masterโ€™s Degree in a behavioral health field is required to ensure a strong foundation in mental health practices.
  • Possession of an independent LMHC license granted by the appropriate state board is essential for this position.
  • Proficiency in maintaining accurate clinical records and crafting comprehensive reports that meet established compliance standards.
  • Ability to collaborate effectively in an interdisciplinary team setting to deliver holistic care to clients.
  • Strong communication skills for articulating ideas clearly and fostering productive discussions.
  • Demonstrated capacity for exercising sound judgment and making independent decisions informed by professional knowledge.
Preferred Experience
  • Prior experience in outpatient mental health settings is preferred, as it equips candidates with knowledge of client-centered care models.
  • Experience in using evidence-based practices and treatment methodologies specific to mental health is highly beneficial.
  • Previous work with crisis intervention and behavior modification will be advantageous in meeting client needs effectively.
Compensation and Benefits

This position offers an annual salary ranging from USD 90,000 to 105,000, commensurate with experience and qualifications. In addition to competitive pay, employees will enjoy a comprehensive benefits package that includes productivity perks, generous paid time off, sick leave, and flexible working schedules to promote a healthy work-life balance. Ongoing professional development through supervision and training is also provided.

Career Growth Opportunities

StrongMynd Plus Support endeavors to support the career aspirations of our employees. Opportunities for professional advancement abound, including leadership roles, specialized training, and participation in strategic initiatives. Employees are encouraged to take ownership of their career paths, engaging in continuous learning and contributing to innovative practices within the organization.

Why Join Our Team

Joining StrongMynd Plus Support means being part of a passionate team dedicated to transforming lives through mental health advocacy and care. We celebrate creativity and encourage work-life balance, allowing our staff to pursue passion projects while fostering deep connections with clients. Together, we strive to develop more than just services; we cultivate a community committed to wellness, resilience, and recovery.

Application Information

If you are ready to make a difference and be part of a team that values hope, health, and healing, we invite you to apply for the Licensed Mental Health Counselor position. Together, we can change lives and help individuals realize their fullest potential. Donโ€™t miss out on this opportunityโ€”apply today to embark on a fulfilling career with StrongMynd Plus Support!