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Remote Support Jobs in Jackson, MS (NOW HIRING)

Rebellion Defenses

Remote Data Scientist

Jackson, MS · On-site +1

$149K/yr

Key Responsibilities * Analyse large datasets to derive actionable insights and support strategic ... Strong communication skills and the ability to work collaboratively in a remote environment. Salary ...

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Remote Support information

See Jackson, MS salary details

$12

$22

$38

How much do remote support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote support in Jackson, MS is $22.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $24.71 per hour, depending on experience, location, and employer.

What is the easiest remote support job to get hired for?

Entry-level remote support roles, such as help desk technician or customer support agent, are generally the easiest to secure due to lower experience requirements. These positions often require basic technical knowledge, good communication skills, and familiarity with common support tools like ticketing systems, making them accessible for beginners.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.
More about Remote Support jobs

What are the most commonly searched types of Support jobs in Jackson, MS?

The most popular types of Support jobs in Jackson, MS are:

What job categories do people searching Remote Support jobs in Jackson, MS look for?

The top searched job categories for Remote Support jobs in Jackson, MS are:

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Cities near Jackson, MS with the most Remote Support job openings:

Remote Support jobs near you

Licensed Remote Insurance Sales Representative (State Farm Experience Required)

StaffMyAgency LLC

Jackson, MS • On-site, Remote

$100K/yr

Full-time

Medical, Retirement, PTO

Posted 14 days ago

Job description

Licensed Remote Insurance Sales Representative (State Farm Experience Required)
Jason Templeton - State Farm Agency
Remote | Applicants must reside in Alabama, Mississippi, Tennessee, North Carolina, South Carolina, Kentucky, or Georgia
Compensation: $35,000 - $100,000+ (Base Salary + Uncapped Commission)
Are you an experienced State Farm sales professional ready to work remotely?
Jason Templeton's growing State Farm agency is looking for a licensed, experienced State Farm Insurance Sales Representative who knows how to build relationships, uncover customer needs, and close business. This is not an entry-level position.
If you've previously worked for a State Farm agent , hold active Property & Casualty and Life & Health licenses , and thrive in a commission-driven sales environment, we'd love to talk with you.
Our agency has over 50 years of combined State Farm team experience and is built around providing outstanding customer service while helping customers protect what matters most. We are committed to building long-term relationships with our customers and supporting our team members' success.
What You'll Do
  • Build and manage relationships with new and existing customers
  • Conduct needs-based insurance reviews
  • Quote and sell Auto, Home, Life, Health, Business, and other State Farm insurance products
  • Generate referrals and follow up on leads
  • Cross-sell and identify additional coverage opportunities
  • Deliver exceptional customer service throughout the sales process
  • Consistently meet or exceed sales goals
What We're Looking For
Required Qualifications
  • Active Property & Casualty License
  • Active Life & Health License
  • Previous State Farm agency experience is required
  • Proven insurance sales success
  • Excellent communication and closing skills
  • Self-motivated and able to work independently in a remote environment
  • Strong organizational and follow-up skills
  • Reliable high-speed internet and dedicated home office workspace
Applicants without previous State Farm agency experience will not be considered.
Compensation & Benefits
  • Base salary plus uncapped commission
  • Expected earnings: $35,000-$100,000+ annually
  • Paid Time Off (PTO)
  • Healthcare reimbursement
  • Retirement plan with employer match
  • Remote work opportunity
  • Established agency with strong support
  • Opportunity for long-term career growth
Work Location
This is a fully remote position , but applicants must currently reside in one of the following states:
  • Alabama
  • Mississippi
  • Tennessee
  • North Carolina
  • South Carolina
  • Kentucky
  • Georgia
Why Join Jason Templeton State Farm?
Jason Templeton's agency has earned a reputation for exceptional customer service and helping customers protect what matters most. The team focuses on building lasting customer relationships while providing insurance solutions tailored to each individual's needs. The agency offers virtual appointments, serves customers across Georgia and Alabama, and values professionals who are driven, customer-focused, and committed to excellence.

Apply