Remote STEM Expert
Lynn, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
Remote STEM Expert
Lynn, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
Remote STEM Expert
Boston, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
Remote STEM Expert
Boston, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
Remote STEM Expert
Boston, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
Remote STEM Expert
Boston, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
Remote STEM Expert
Brockton, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
Remote STEM Expert
Brockton, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
Remote STEM Expert
Lynn, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
Remote STEM Expert
Lynn, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
Remote STEM Expert
Brockton, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
Remote STEM Expert
Brockton, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
Remote STEM Expert
Lowell, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
Remote STEM Expert
Lowell, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
Remote STEM Expert
Lowell, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
Remote STEM Expert
Lowell, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
Remote STEM Expert
Brockton, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
Remote STEM Expert
Brockton, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
Remote STEM Expert
Lynn, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
Remote STEM Expert
Lynn, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
Remote STEM Expert
Lowell, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
Remote STEM Expert
Lowell, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
Remote STEM Expert
Boston, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
Remote STEM Expert
Boston, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
Remote STEM Expert
Brockton, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
Remote STEM Expert
Brockton, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
Remote STEM Expert
Boston, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
Remote STEM Expert
Boston, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
Remote STEM Expert
Lowell, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
Remote STEM Expert
Lowell, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
Remote STEM Expert
Brockton, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
Remote STEM Expert
Brockton, MA · Remote
Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...
New
BMS Controls Application Engineer
Boston, MA · Remote
$120K - $130K/yr
You will help refine engineering standards and provide remote support to project and field teams. You will also be involved in providing support across multiple engineering functions within the ...
BMS Controls Application Engineer
Boston, MA · Remote
$120K - $130K/yr
You will help refine engineering standards and provide remote support to project and field teams. You will also be involved in providing support across multiple engineering functions within the ...
BMS Controls Application Engineer
Boston, MA · Remote
$90K - $117K/yr
You will help refine engineering standards and provide remote support to project and field teams. You will also be involved in providing support across multiple engineering functions within the ...
Quick apply
BMS Controls Application Engineer
Boston, MA · Remote
$90K - $117K/yr
You will help refine engineering standards and provide remote support to project and field teams. You will also be involved in providing support across multiple engineering functions within the ...
Develop tools, processes, and training programs to further reach/educate customer representatives and distributors, e.g., e-commerce, remote diagnostics, remote support, learning management systems ...
Develop tools, processes, and training programs to further reach/educate customer representatives and distributors, e.g., e-commerce, remote diagnostics, remote support, learning management systems ...
Remote Customer Support Associate (Work From Home | Flexible Schedule)
Salem, MA · Remote
$19 - $26.25/hr
We are currently seeking customer-focused and detail-oriented individuals to join our team as Remote Customer Support Associates. In this role, you will assist clients by providing guidance ...
Remote Customer Support Associate (Work From Home | Flexible Schedule)
Salem, MA · Remote
$19 - $26.25/hr
We are currently seeking customer-focused and detail-oriented individuals to join our team as Remote Customer Support Associates. In this role, you will assist clients by providing guidance ...
Remote Support information
See Boston, MA salary details
$15.67 - $18.66
14% of jobs
$20.23 is the 25th percentile. Wages below this are outliers.
$18.66 - $21.65
21% of jobs
$21.65 - $24.64
14% of jobs
The median wage is $24.82 / hr.
$24.64 - $27.63
18% of jobs
$29.67 is the 75th percentile. Wages above this are outliers.
$27.63 - $30.62
12% of jobs
$30.62 - $33.61
6% of jobs
$33.61 - $36.60
4% of jobs
$36.60 - $39.60
3% of jobs
$39.60 - $42.59
3% of jobs
$42.59 - $45.58
3% of jobs
$45.58 - $48.57
1% of jobs
$15
$28
$48
How much do remote support jobs pay per hour?
As of Jun 15, 2026, the average hourly pay for remote support in Boston, MA is $28.29, according to ZipRecruiter salary data. Most workers in this role earn between $20.87 and $30.82 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Remote Support specialist, and why are they important?
To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.
What is the difference between Remote Support vs Help Desk Technician?
| Aspect | Remote Support | Help Desk Technician |
|---|---|---|
| Credentials | Typically requires certifications like CompTIA A+ or Network+ | Often requires similar certifications, such as CompTIA A+ or Microsoft Certified |
| Work Environment | Provides technical assistance remotely via phone, chat, or remote access tools | Provides support primarily via phone or in-person, often within an office setting |
| Employer & Industry Usage | Used across IT, tech support, and customer service industries | Common in IT, corporate, and customer service sectors |
Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.
What Are Remote Support Jobs?
Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.
What are some common challenges faced by professionals in a Remote Support role, and how can they be addressed?
One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.
What is remote support?
Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.
More about Remote Support jobs
What are the most commonly searched types of Support jobs in Boston, MA? The most popular types of Support jobs in Boston, MA are:
What are popular job titles related to Remote Support jobs in Boston, MA? For Remote Support jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Remote Support jobs in Boston, MA look for? The top searched job categories for Remote Support jobs in Boston, MA are:
What cities near Boston, MA are hiring for Remote Support jobs? Cities near Boston, MA with the most Remote Support job openings:
Job description
About Turing:
Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.
Role Overview:
- Reviewing AI training problems and research environments built for a frontier AI lab
- Assessing whether problems are scientifically realistic, well-designed, and correctly graded — not solving them yourself
- Each task takes 30–90 minutes
Requirements:
- Master's/PhD OR 4+ years of professional experience in the following fields: Mechanical Engineering, Materials, Chemistry, Chemical Engineering, or Electrical Engineering
- Ability to start immediately
- Feedback Skills: Ability to provide constructive feedback and detailed annotations.
- Communication: Excellent structured communication and collaboration skills in a remote setting.
- Independence: Self-motivated and able to work independently in a remote setting.
- Technical Setup: Desktop/Laptop set up with a good internet connection.
Perks of Freelancing With Turing:
- Work in a fully remote environment.
- Opportunity to work on cutting-edge AI projects with leading LLM companies.
- Potential for contract extension based on performance and project needs.
Offer Details:
- Engagement type : Contractor assignment/freelancer (no medical/paid leave)
Interested? Complete this quick application form to be considered:
https://forms.gle/2c4WAMcdFehXZo9LA
About turing
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Palo Alto, CA, US
Year founded
2018