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Remote Solutions Engineer Jobs in Rochester, NY (NOW HIRING)

Mindex

Cloud Engineer - Remote

Rochester, NY · On-site +1

$7.0K - $120K/yr

... solutions. We specialize in agile software development, cloud and data services, and the creation ... Work alongside Software Engineering to deploy and configure the AWS resources required for new ...

Mindex

Cloud Engineer - Remote

Rochester, NY · Remote

$7.0K - $120K/yr

... solutions. We specialize in agile software development, cloud and data services, and the creation ... Work alongside Software Engineering to deploy and configure the AWS resources required for new ...

Mindex

Cloud Engineer - Remote

Rochester, NY · Remote

$7.0K - $120K/yr

... solutions. We specialize in agile software development, cloud and data services, and the creation ... Work alongside Software Engineering to deploy and configure the AWS resources required for new ...

Ameresco

Project Engineer

Rochester, NY · On-site +1

$77K - $111K/yr

AMRC) is a leading energy solutions provider dedicated to helping customers reduce costs, enhance ... Compensation may vary by work location, including remote arrangements. We disclose salary ranges ...

three+one

Quality & DevOps Engineer

Pittsford, NY · Remote

About three+one three+one ® provides liquidity and treasury solutions to public entities ... This position will report to the Chief Product and Technology Officer and will be fully remote.

Mindex

Data Architect - Remote

Rochester, NY · Remote

$120K - $173K/yr

Collaborate with data engineers to ensure models are implemented correctly and perform well in ... solutions. We combine deep technical expertise with a collaborative culture that empowers our ...

Mindex

Data Architect - Remote

Rochester, NY · Remote

$120K - $173K/yr

Collaborate with data engineers to ensure models are implemented correctly and perform well in ... solutions. We combine deep technical expertise with a collaborative culture that empowers our ...

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All JobsRemote Solutions Engineer JobsRemote Solutions Engineer Jobs in Rochester, NY

Remote Solutions Engineer information

See Rochester, NY salary details

$43.9K

$121.6K

$179.1K

How much do remote solutions engineer jobs pay per year?

As of Jun 18, 2026, the average yearly pay for remote solutions engineer in Rochester, NY is $121,640.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,100.00 and $138,600.00 per year, depending on experience, location, and employer.

What is a Remote Solutions Engineer job?

A Remote Solutions Engineer is a technical professional who helps customers understand, implement, and optimize a company's products or services, typically in a pre-sales or post-sales capacity. They work remotely to assess client needs, provide technical demonstrations, troubleshoot issues, and collaborate with sales and engineering teams. Their role often requires a mix of technical expertise, communication skills, and problem-solving abilities to ensure customer success.

What are the primary responsibilities of a Remote Solutions Engineer on a daily basis?

A Remote Solutions Engineer typically spends their days designing technical solutions, troubleshooting client issues, and collaborating with both internal teams and clients via video calls, chat, or emails. Responsibilities often include gathering requirements, developing and implementing architectures, supporting technical pre-sales processes, and providing ongoing support and optimization for deployed solutions. Because the role is remote, strong self-management and proactive communication are essential, and most interaction happens in a virtual team environment. This allows for flexibility, but also requires a high degree of autonomy and accountability to ensure project milestones and customer satisfaction are consistently achieved.

What are the key skills and qualifications needed to thrive in the Remote Solutions Engineer position, and why are they important?

To thrive as a Remote Solutions Engineer, you need strong technical expertise in IT systems, software development, and solutions architecture, typically backed by a degree in computer science or a related field. Experience with cloud platforms (like AWS, Azure, or Google Cloud), networking tools, and relevant certifications such as AWS Certified Solutions Architect or CompTIA Network+ are highly valued. Exceptional communication, problem-solving skills, and the ability to manage projects independently are crucial soft skills for this remote role. These competencies ensure you can effectively design, implement, and support tailored solutions for clients while collaborating with distributed teams and meeting business objectives.

What are popular job titles related to Remote Solutions Engineer jobs in Rochester, NY? For Remote Solutions Engineer jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Solutions Engineer jobs in Rochester, NY look for? The top searched job categories for Remote Solutions Engineer jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Solutions Engineer jobs? Cities near Rochester, NY with the most Remote Solutions Engineer job openings:
Remote Solutions Engineer jobs near you
Cloud Engineer - Remote

Cloud Engineer - Remote

Mindex

Rochester, NY • On-site, Remote

$7.0K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

With more than 30 years in business, Mindex is a software product and professional services company with a proven history of delivering impactful solutions. We specialize in agile software development, cloud and data services, and the creation of innovative, homegrown products.
Our teams have built platforms such as SchoolTool, Advanced Analytics, and our Integrations Platform from the ground up-giving us real-world experience designing, scaling, and supporting modern software systems.
We're proud to be recognized as the #1 Software Developer in the 2025 RBJ Book of Lists and ranked #80 in the Rochester Chamber Top 100 Companies. As our client base and #ROCstar team continue to grow, we're expanding our sales organization and looking for motivated professionals ready to make an impact.
What You'll Do
  • Collaborative Implementation: Work alongside Software Engineering to deploy and configure the AWS resources required for new product features, ensuring they align with established platform standards.
  • Infrastructure Automation: Develop and update Infrastructure-as-Code (IaC) templates (Terraform or CloudFormation) to manage our SaaS environments, moving away from manual configurations to repeatable automation.
  • Environment Support: Manage and troubleshoot the health of our Windows based cloud instances, ensuring high availability for our customer base.
  • Deployment Support: Assist in managing CI/CD pipelines to facilitate smooth code releases. Help troubleshoot deployment failures to ensure minimal impact on the development lifecycle.
  • Proactive Monitoring: Configure and maintain monitoring, logging, and alerting systems (such as CloudWatch) to provide visibility into platform performance and identify potential issues before they impact users.
  • Security & Compliance Tasks: Implement security best practices as directed, including managing IAM roles, VPC configurations, and security group updates to maintain a hardened SaaS posture.
  • Resource Optimization: Monitor resource utilization and assist in executing cost-optimization tasks, such as decommissioning unused resources or adjusting instance types for better efficiency.
  • Incident Support: Participate in the incident management process by investigating technical alerts, performing initial root-cause analysis, and coordinating with senior engineers and developers for resolution.
  • Continuous Learning: Stay current on AWS services and DevOps tools, contributing to the team's documentation and helping to refine internal operational processes.
  • Availability: Participate in a team on-call rotation and perform scheduled after-hours technical work to support platform stability and high-priority maintenance.

Requirements
Skills & Competencies:
  • Strong understanding of cloud security principles and best practices.
  • Proficiency in Infrastructure-as-Code (IaC) tools such as Terraform or CloudFormation.
  • Hands-on experience supporting MSSQL environments, including a solid understanding of database fundamentals and maintenance.
  • Strong scripting skills in PowerShell and Python to automate operational tasks.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Strong focus on exceptional customer service.
  • Aptitude and desire to work in a highly collaborative, self-organizing, team environment.
  • Highly organized & accurate.

Education & Experience:
  • AS or BS degree in Computer Science, Engineering, or related area, and/or an equivalent combination of education and experience.
  • 2+ years of hands-on experience with cloud infrastructure and services.

Licenses & Certifications:
  • AWS Certified CloudOps Engineer - Associate or equivalent certification is highly desired.

Physical Requirements
  • Prolonged periods sitting at a desk and working on a computer
  • Occasional lifting of up to 10 lbs

Work Authorization
  • Applicants must be authorized to work for any employer in the U.S. Mindex is unable to sponsor, or take over sponsorship of, an employment visa at this time.

Benefits
  • Health insurance
  • Paid holidays
  • Paid time off
  • 401k retirement savings plan and company match with pre-tax and ROTH options
  • Dental insurance
  • Vision insurance
  • Employer paid disability insurance
  • Life insurance and AD&D insurance
  • Employee assistance program
  • Flexible spending accounts
  • Health savings account with employer contributions
  • Accident, critical illness, hospital indemnity, and legal assistance
  • Adoption assistance
  • Domestic partner coverage

Mindex Perks
  • Tickets to local sporting events
  • Teambuilding events
  • Holiday and celebration parties

Professional Development
  • Leadership training
  • License to Udemy online training courses
  • Growth opportunities

The salary range for this role reflects a wide range of factors including skill set, experience, training, and internal equity. It is not typical for individuals to be hired at the top of the range.
Base salary: $70,00 - $120,000

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