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Remote Software Trainer Jobs in Utah (NOW HIRING)

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Training is conducted via zoom and requires daily on-screen participation in your personal ... The efficient utilization of various software applications is an essential part of this role ...

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How much do remote software trainer jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote software trainer in Utah is $28.44, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $32.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Software Trainer, and why are they important?

To thrive as a Remote Software Trainer, you need a deep understanding of the software being taught, instructional design skills, and experience in adult learning principles, often backed by a degree in education or IT. Familiarity with virtual training platforms (like Zoom or Microsoft Teams), learning management systems (LMS), and relevant software certifications is typically required. Strong communication, patience, and adaptability are crucial soft skills for effectively engaging diverse learners in a remote environment. These abilities ensure clear knowledge transfer, high learner satisfaction, and successful adoption of software tools.

What is a Remote Software Trainer?

A Remote Software Trainer is a professional who educates individuals or groups on how to use specific software applications or systems, working entirely online rather than in a traditional classroom setting. They develop training materials, conduct live virtual sessions, and provide support to ensure users understand and can efficiently use the software. These trainers may work for software companies, training firms, or as independent consultants, and they leverage video conferencing, screen sharing, and other digital tools to deliver their instruction.

What are some common challenges faced by Remote Software Trainers, and how can they be addressed?

Remote Software Trainers often encounter challenges such as engaging participants in a virtual environment and troubleshooting technical issues during live sessions. To overcome these, trainers can leverage interactive tools like polls and breakout rooms to foster participation, and prepare contingency plans for common technical problems. Additionally, clear communication and regular check-ins with learners help ensure everyone stays on track and feels supported throughout the training.

What Does a Remote Software Trainer Do?

A remote software trainer teaches employees of an organization on how to use a new or updated program using an online interface. In this role, you work from home to conduct training in a virtual classroom where you demonstrate the features of a software application to groups of varied sizes. Your duties also involve assessing the knowledge of the workforce to optimize the process and evaluating their progress. Other responsibilities focus on answering questions the staff has and making recommendations for additional content. Remote training offers myriad advantages for both employers and you as the trainer in flexibility and affordability.

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Remote Software Trainer jobs near you
CUSTOMER SUPPORT & TRAINING SPECIALIST- Software Company (ST. GEORGE, UTAH)

CUSTOMER SUPPORT & TRAINING SPECIALIST- Software Company (ST. GEORGE, UTAH)

Rumple

Saint George, UT • Remote

$20 - $30/hr

Full-time

Posted 22 days ago

Job description

RUMPLE CUSTOMER SUPPORT & TRAINING SPECIALIST

Remote Position (ST GEORGE, UTAH)

Overview

We're looking for someone outgoing, positive, and ready to jump in and help customers succeed with Rumple. This is a hands-on role where you'll be working directly with salespeople, managers, and customers every day. Media experience is a big plus for this role. If you've worked in digital or traditional media, especially in sales or support, that's highly valuable. This includes experience with digital ad sales, social media advertising, radio, newspaper, or TV.

Schedule & Location

This is a full-time position (8am–5pm). This role is located in St George, Utah. 

What You'll Be Doing Daily

  • Run live, one-on-one Zoom trainings with customers

  • Answer support emails and phone calls

  • Troubleshoot and compare data between systems

  • Create quick training videos and walkthroughs (Loom, etc.)

  • Test workflows and report issues to the team

  • Help wherever needed across the team

Training & Support Responsibilities

A big part of your day will be live, one-on-one trainings over Zoom or Loom. You'll help new users learn Rumple, answer questions, and make sure they feel confident using it. You need to be comfortable leading calls, explaining things clearly, and troubleshooting in real time.

You'll also be working through data-related issues. Rumple syncs with several client billing platforms, and from time to time users will report mismatches. You'll need to compare data across systems, dig into the details, and figure out what's causing the issue.

Customer Support Expectations

Customer support is a core part of this role. You'll be answering phones when needed and helping customers throughout the day. Our policy is simple, we don't send calls to voicemail. While most support comes in through email, when someone does call, they reach a real person who can help them right away. That's a big reason our customers stick with us.

Role Flexibility & Day-to-Day Work

You'll also be involved in testing workflows, catching issues, and helping us improve how things run. You'll move between training, support, testing, and other tasks throughout the day. This role is best for someone who enjoys a fast-paced environment, switching between tasks, and staying engaged.

AI & Technology Expectations

We're actively using AI across the company. You should already be using tools like ChatGPT in your day-to-day work. Experience with Claude is a plus, but at a minimum you should be familiar with tools like it and understand how they can be used. Part of this role is using AI to improve your workflow and suggesting practical ways we can apply it across the company.

You should also be comfortable using, or able to quickly learn, tools like Loom and Camtasia to create quick training videos, walkthroughs, and support content.

Growth Opportunity

There's real opportunity to grow in this role. If you pick things up quickly and show you can handle it, this can expand into a larger role with increased compensation. There will be a 90-day review.

About Us

We're a fast-growing software company based in Southern Utah. Small team, tight-knit, and moving fast. We value people who take ownership, bring energy, and want to grow with the company.

Learn more at http://rumple.com

Compensation

$20–$30+ per hour, based on experience, with a 90-day review.

Qualifications

Core Skills

  • Positive, team-player attitude

  • Outgoing and comfortable working directly with customers

  • Strong communication skills

  • Ability to troubleshoot and solve problems quickly

Experience & Tools

  • Experience with remote training (Zoom or similar)

  • Comfortable answering phones and supporting customers

  • Proficient using a Mac computer

  • Comfortable working in Excel

  • Experience using ChatGPT in your workflow

  • Familiarity with AI tools like Claude and how they can be used

  • Experience with or ability to quickly learn Loom, Camtasia, or similar tools

Additional Details

Training will be provided.

Send resume to ryan@rumple.com

Apply